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Call Transfer Sales Agent Jobs (NOW HIRING)

Call Center Marketing Agent

Clermont, FL · On-site

$13.50 - $17.50/hr

Are you a customer-focused individual with a knack for sales? We're looking for a Call Center Sales Agent to join our team! In this role, you'll attract new customers and promote exciting travel ...

Call Center Marketing Agent

Clermont, FL

$13.50 - $17.50/hr

Are you a customer-focused individual with a knack for sales? We're looking for a Call Center Sales Agent to join our team! In this role, you'll attract new customers and promote exciting travel ...

... before a transfer is acceptable, or otherwise approved by the Director of Enterprise Sales ... Call Quality & Conversion: Effective customer engagement and conversion from leads to bound ...

... before a transfer is acceptable, or otherwise approved by the Director of Enterprise Sales ... Call Quality & Conversion: Effective customer engagement and conversion from leads to bound ...

... before a transfer is acceptable, or otherwise approved by the Director of Enterprise Sales ... Call Quality & Conversion: Effective customer engagement and conversion from leads to bound ...

... before a transfer is acceptable, or otherwise approved by the Director of Enterprise Sales ... Call Quality & Conversion: Effective customer engagement and conversion from leads to bound ...

... before a transfer is acceptable, or otherwise approved by the Director of Enterprise Sales ... Call Quality & Conversion: Effective customer engagement and conversion from leads to bound ...

... before a transfer is acceptable, or otherwise approved by the Director of Enterprise Sales ... Call Quality & Conversion: Effective customer engagement and conversion from leads to bound ...

Call Center Sales Agent Home Warranty Program (Onsite) Location: Sanford, FL (Onsite Call Center) Company: ECCO Group USA LLC Start Date: June 15, 2026 Pay: $15/hour plus commission Weekly Pay Join ...

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Call Transfer Sales Agent information

See salary details

$19.5K

$74.7K

$153.5K

How much do call transfer sales agent jobs pay per year?

As of Jul 13, 2026, the average yearly pay for call transfer sales agent in the United States is $74,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $95,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Transfer Sales Agent, and why are they important?

To thrive as a Call Transfer Sales Agent, you need strong communication skills, basic sales knowledge, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, auto-dialers, and call center telephony systems is typically required. Outstanding listening skills, patience, and resilience help agents build rapport and handle high call volumes effectively. These abilities are crucial for efficiently qualifying leads, ensuring smooth handoffs, and maximizing sales opportunities in a fast-paced environment.

What is a Call Transfer Sales Agent?

A Call Transfer Sales Agent is a customer service and sales professional who answers incoming calls and qualifies potential customers before transferring them to a specialist or closer who completes the sale. Their primary role is to engage callers, gather necessary information, determine their needs, and ensure they are connected with the appropriate department or sales expert. This position often requires strong communication skills, a customer-focused approach, and the ability to quickly assess and route calls efficiently. Call Transfer Sales Agents are commonly found in industries like telecommunications, insurance, and financial services.

What is the difference between Call Transfer Sales Agent vs Customer Service Representative?

AspectCall Transfer Sales AgentCustomer Service Representative
Primary RoleSell products/services by transferring calls and closing salesAssist customers with inquiries, support, and issue resolution
Skills NeededSales techniques, communication, product knowledgeCommunication, problem-solving, patience
Work EnvironmentCall centers, sales departmentsCall centers, customer support centers
CertificationsSales training, product certificationsCustomer service certifications often preferred

While both roles involve phone communication, Call Transfer Sales Agents focus on sales and closing deals by transferring calls, whereas Customer Service Representatives primarily handle support and inquiries. Understanding these differences helps in choosing the right career path or job search focus.

How does a Call Transfer Sales Agent typically collaborate with other departments to ensure a smooth sales process?

Call Transfer Sales Agents often work closely with both the customer service and sales teams to streamline the handoff process. They are responsible for accurately qualifying leads and ensuring all necessary information is collected before transferring calls to specialized sales representatives. Effective communication and timely documentation are key, as these agents serve as the bridge between a prospective customer and the closing sales team. Regular meetings and feedback sessions with other departments help refine procedures and improve the overall customer experience.
More about Call Transfer Sales Agent jobs
Infographic showing various Call Transfer Sales Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $74,688 per year, or $35.9 per hour.
Call Center Marketing Agent

Call Center Marketing Agent

Exploria Resorts

Clermont, FL • On-site

$13.50 - $17.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Exploria Resorts rating

5.3

Company rating: 5.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Are you a customer-focused individual with a knack for sales? We're looking for a Call Center Sales Agent to join our team! In this role, you'll attract new customers and promote exciting travel experiences by selling mini vacation packages. If you're committed to delivering top-notch service with a friendly approach, we want you on our team!
What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short - Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!
Why join?
  • Competitive Compensation Plan
  • Daily and Weekly Spiffs
  • Paid Training
  • Career Advancement Opportunities
  • Supportive Team Environment

Job Summary:
The Marketing Sales Agent will report directly to the Call Center Supervisor and Call Center Manager. They are responsible for attracting potential new customers by calling and booking quality package sales and/ or tours from the database. Outbound Sales Agents are responsible for providing the highest quality of service in an attentive, courteous, and efficient manner.
Responsibilities and Duties:
  • Maintain a high level of accuracy and confidentiality in entering, reviewing, and updating tour packages.
  • Support the daily activities and assignments provided by the Call Center Supervisor.
  • Maintain an upbeat, positive, and motivating demeanor.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Completes any and all tasks assigned by management.
  • Adhere to all company and departmental policies and procedures.
  • Ability to function independently with little supervision.
  • Verify new customers who have responded to advertisements and through other marketing channels.
  • Explain the offer briefly in a professional and enthusiastic manner.
  • Answer any questions.
  • Maintain confidentiality of personal information.
  • Meet or exceed weekly performance metrics.
  • Present a positive attitude and disposition to each caller.
  • Build rapport with customers over the phone.
  • Ability to actively listen and ask probing questions to understand concerns and overcome objections.
  • Possessing closing skills.
  • All other duties assigned by management.

Qualifications and Skills:
  • Must have excellent written and verbal communication skills.
  • Prior sales experience is preferred.
  • Must possess strong selling skills.
  • Must possess good time management and organizational skills.
  • Must be able to read, write, and speak the English language. Being bilingual is a plus.
  • Must be enthusiastic, energetic, and self-motivated.
  • Experience working in the Vacation Ownership or hospitality industry preferred.
  • Open Availability, including evenings, weekends, and holidays.

Physical Demands:
  • Ability to sit for long periods of time.

What Exploria Resorts employees say

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