ZipRecruiter

Log In

1

Call Reviewer Jobs in Ohio (NOW HIRING)

Medpace, Inc.

Call Center Intern

Cincinnati, OH · On-site

Job Summary We are currently seeking an office-based Call Center Intern to join our Phase 1 Unit ... While we review all applications carefully, we are unable to respond to every applicant, and only ...

Medpace, Inc.

Call Center Intern

Cincinnati, OH · On-site +1

Job Summary We are currently seeking an office-based Call Center Intern to join our Phase 1 Unit ... While we review all applications carefully, we are unable to respond to every applicant, and only ...

LeafHome

Call Center Customer Service

Hudson, OH

$17/hr

Review completed service tickets for quality assurance in region. * Act as a liaison and corporate ... Supporting Our Communities Giving back to the places our customers and employees call home What We ...

KURV

Sales Development Representative

Cleveland, OH · On-site

Participate in ongoing coaching, call reviews, and training to continuously improve talk track and conversion rate. * Maintain compliance with all applicable telemarketing regulations (e.g., Do-Not ...

KURV

Sales Development Representative

Cleveland, OH · On-site

Participate in ongoing coaching, call reviews, and training to continuously improve talk track and conversion rate. * Maintain compliance with all applicable telemarketing regulations (e.g., Do-Not ...

previous page

Showing results 41-60

All JobsCall Reviewer JobsCall Reviewer Jobs in Ohio

Call Reviewer information

See Ohio salary details

$10

$28

$46

How much do call reviewer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for call reviewer in Ohio is $28.41, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $34.76 per hour, depending on experience, location, and employer.

What is a call reviewer?

A Call Reviewer listens to recorded phone calls to evaluate their quality, accuracy, and compliance with company policies or regulatory standards. They assess factors like customer service, script adherence, and professionalism. The role helps improve communication, identify training needs, and ensure consistency in customer interactions.

What are the key skills and qualifications needed to thrive as a call reviewer?

To thrive as a Call Reviewer, you need strong attention to detail, analytical listening skills, and familiarity with call center operations, often supported by prior experience in customer service or quality assurance. Knowledge of call recording software, CRM systems, and reporting tools is highly valuable, as well as any relevant quality assurance certifications. Excellent communication, impartiality, and the ability to provide constructive feedback are key soft skills for this position. These skills ensure objective and accurate call evaluations, contributing to continuous improvement and high standards within customer support teams.

What are the typical challenges faced by call reviewers and how can they be managed?

Call Reviewers often encounter challenges such as maintaining objectivity when evaluating a high volume of calls and providing consistent, actionable feedback across diverse team members. Managing potential biases and staying up-to-date with evolving company standards or scripts can require ongoing attention. Successful Call Reviewers address these challenges by relying on clear evaluation criteria, seeking regular training, and engaging in open communication with supervisors and agents. This approach helps them support the continuous development of call center staff while ensuring fairness and adherence to company quality standards.

What are popular job titles related to Call Reviewer jobs in Ohio? For Call Reviewer jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Call Reviewer jobs in Ohio look for? The top searched job categories for Call Reviewer jobs in Ohio are:
Call Reviewer jobs near you
Infographic showing various Call Reviewer job openings in Ohio as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,094 per year, or $28.4 per hour.

Call Center Intern

Medpace, Inc.

Cincinnati, OH • On-site

Other

Medical, Retirement, PTO

Re-posted 13 days ago

Medpace rating

8.6

Company rating: 8.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

14th of 73 rated research

Job description

Job Summary
We are currently seeking an office-based Call Center Intern to join our Phase 1 Unit Call Center team. This position will be part of a team focused on recruiting participants for our research studies and contributing to the company's success.
Responsibilities
  • Handle inbound and outbound calls to screen participants from a volunteer database;
  • Determine whether participants are eligible and available for research studies.

Qualifications
  • High school diploma required;
  • Currently pursuing a bachelor's degree in Communications or life science related field;
  • Ability to work a first and second shift schedule between the hours of 8:00am and 6:30pm with the occasional weekend and extended hours.

Medpace Overview
Medpace is a full-service clinical contract research organization (CRO) providing phase l-lV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.
Why Medpace?
When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.
Purpose-Driven Work
    • Work alongside physicians, scientists, and industry-leading experts committed to advancing the global development of medical therapeutics through clinical research excellence

Collaborative Culture
    • Contribute to an interactive team environment that empowers decision making, creative thinking, and continuous learning through open communication and mutual trust.
    • Leadership throughout Medpace is both accessible and approachable

Continuous Growth & Development
    • Office based environment with on-site mentors
    • Defined career paths with clear advancement opportunities
    • Industry renowned onboarding and training programs designed to accelerate professional development
    • Ongoing training and continuous learning opportunities throughout your career
    • An environment that encourages employees to influence change, contribute ideas, and grow quickly

Other Employee Benefits
    • Competitive compensation programs that recognize and reward performance
    • Comprehensive health, wellness, retirement, and PTO benefits
    • Office based culture with occasional WFH that provides flexibility for eligible positions after training
    • Company-sponsored social events and intramural sports

Cincinnati Headquarters Experience
    • A modern corporate campus designed to support collaboration and productivity
    • Multiple on-site dining options in the heart of Madison Square
    • Free on-site parking
    • Convenient access to on-site 24-7 fitness and wellness facilities

What to Expect Next
A Medpace team member will review your application and if your profile matches our current needs, you will be contacted for an interview. While we review all applications carefully, we are unable to respond to every applicant, and only candidates selected for interviews will be contacted.

What Medpace employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Medpace logo

About Medpace

Sourced by ZipRecruiter

Medpace is a globally recognized clinicial contract research organization (CRO) based in Cincinnati, OH, in the United States. Established in 1992, it operates in the healthcare sector, providing scientifically-driven outsourcing solutions for the development of drugs and medical devices. It offers comprehensive services like full-service clinical development services, regulatory affairs management, clinical pharmacology, data management, statistical analysis, and medical writing. By applying a scientifically-driven, therapeutically-focused, and patient-centric approach, Medpace's mission is to accelerate the global development of safe and effective medical therapies.

Industry

Medical equipment and supplies manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1992

View All Medpace Jobs

Apply