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Call Manager Jobs in Texas (NOW HIRING)

Tata Consultancy Service Limited

Business Analyst

Plano, TX · On-site

$95K - $115K/yr

Experience with Avaya Call Manager . * Familiarity with GVP (Genesys Voice Platform) . * Working knowledge of SQL Server for data analysis and troubleshooting. * Exposure to SIP , Linux , and Splunk ...

Spay Neuter Network

Call Center Supervisor

Crandall, TX · On-site

$19 - $21/hr

Ability to manage multiple priorities in a fast-paced environment. * Knowledge of call center systems (Zendesk preferred), CRM software, and workforce management tools. * Proficiency in Microsoft ...

Modaxo - Elovate

Call Center Supervisor

El Paso, TX · On-site

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... The Supervisor focuses on real-time performance management of Tier 1 and Tier 2 client support ...

Modaxo - Elovate

Call Center Supervisor

El Paso, TX · On-site

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... The Supervisor focuses on real-time performance management of Tier 1 and Tier 2 client support ...

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Call Manager information

See Texas salary details

$27.5K

$59.5K

$102K

How much do call manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for call manager in Texas is $59,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $69,900.00 per year, depending on experience, location, and employer.

What is a call manager?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

What are the key skills and qualifications needed to thrive as a call manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

How does a call manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

How much do call center managers make in the US?

Call center managers in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and the complexity of the call center operations, with some earning over $100,000 in senior roles or high-cost areas.

What are the most commonly searched types of Call jobs in Texas?

The most popular types of Call jobs in Texas are:

What are popular job titles related to Call Manager jobs in Texas?

For Call Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Call Manager jobs in Texas look for?

The top searched job categories for Call Manager jobs in Texas are:

What cities in Texas are hiring for Call Manager jobs?

Cities in Texas with the most Call Manager job openings:

Call Manager jobs near you
Infographic showing various Call Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,471 per year, or $28.6 per hour.

Telecommunications Technician II

1 point system

Fort Worth, TX • On-site

Contractor

Re-posted yesterday

Job description

Hi ,
I hope you're doing well.

I'm reaching out regarding an exciting opportunity that I believe aligns well with your background and skill set.

To move forward, could you please provide the following details along with latest copy of resume:

Work Authorization and Expiry (If any)

LinkedIn Profile URL

Current Location with Zip code

Pay Expectation on W2 (hourly)

Complete JD:

Job Title

Telecommunications Technician II

Client

Confidential

Location

Fort Worth, Texas (Onsite)

Rate

--

Role Overview

We are seeking a Telecommunications Technician to focus on the interaction between computer systems, communication methods, and devices. This role involves designing video, data, and voice communication systems. The position may also oversee the installation, maintenance, repair, and testing of these systems.

Key Responsibilities

  • Design video, data, and voice communication systems.
  • Oversee the installation and maintenance of communication systems.
  • Conduct testing and repair of system components.
  • Utilize experience and judgment to plan and accomplish goals.
  • Work under limited supervision with considerable latitude for initiative and independent judgment.

Required Qualifications

Experience: 4-7 years of experience in telecommunications or a related area. Familiarity with standard concepts, practices, and procedures within the field is necessary.

Technical Skills: CCNA Collaboration certification is Nice-to-Have.

Certifications: A Cisco Call Manager Certification or completed CUCM Training is Nice-to-Have.

Thank You

Ranjeet Kumar | 1Point System LLC

Senior Technical Recruiter