Expert knowledge of Cisco Unified Communications Manager (Call Manager) ver. 6x/7x/8x/9x/10x Expert knowledge in SBC SIP trunking specifically ACME Packet Expert knowledge in Webex and Jabber ...
Expert knowledge of Cisco Unified Communications Manager (Call Manager) ver. 6x/7x/8x/9x/10x Expert knowledge in SBC SIP trunking specifically ACME Packet Expert knowledge in Webex and Jabber ...
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Call Center Manager
Rockwall, TX · On-site
$65K - $75K/yr (+ commission)
Call Center Manager Firehouse Roofing MONDAY-FRIDAY 8:00AM-4:00PM $65,000-$75,000, plus bonuses FULL BENEFITS PACKAGE JOB SUMMARY The Call Center Manager is responsible for leading and overseeing the ...
New
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Call Center Manager
Rockwall, TX · On-site
$65K - $75K/yr (+ commission)
Call Center Manager Firehouse Roofing MONDAY-FRIDAY 8:00AM-4:00PM $65,000-$75,000, plus bonuses FULL BENEFITS PACKAGE JOB SUMMARY The Call Center Manager is responsible for leading and overseeing the ...
New
Be Seen First
Call Center Manager
Rockwall, TX · On-site
$65K - $75K/yr (+ commission)
Call Center Manager Firehouse Roofing MONDAY-FRIDAY 8:00AM-4:00PM $65,000-$75,000, plus bonuses FULL BENEFITS PACKAGE JOB SUMMARY The Call Center Manager is responsible for leading and overseeing the ...
New
Quick apply
Be Seen First
Call Center Manager
Rockwall, TX · On-site
$65K - $75K/yr (+ commission)
Call Center Manager Firehouse Roofing MONDAY-FRIDAY 8:00AM-4:00PM $65,000-$75,000, plus bonuses FULL BENEFITS PACKAGE JOB SUMMARY The Call Center Manager is responsible for leading and overseeing the ...
New
Call Center Manager
Farmers Branch, TX · On-site
$85 - $105/hr
Call Center Manager | Las Colinas, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline ...
Call Center Manager
Farmers Branch, TX · On-site
$85 - $105/hr
Call Center Manager | Las Colinas, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline ...
Call Center Manager
Farmers Branch, TX · On-site
$85 - $110/hr
Call Center Manager | Las Colinas, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline ...
Call Center Manager
Farmers Branch, TX · On-site
$85 - $110/hr
Call Center Manager | Las Colinas, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline ...
Call Center Manager | Las Colinas, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline ...
Call Center Manager | Las Colinas, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline ...
Call Center Manager
Farmers Branch, TX · On-site
Call Center Manager | Las Colinas, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline ...
Quick apply
Call Center Manager
Farmers Branch, TX · On-site
Call Center Manager | Las Colinas, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline ...
Call Center Manager
Fort Worth, TX · On-site
Call Center Manager | Fort Worth, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline operations ...
Call Center Manager
Fort Worth, TX · On-site
Call Center Manager | Fort Worth, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline operations ...
Call Center Manager
Farmers Branch, TX · On-site
Call Center Manager Las Colinas, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline operations ...
Call Center Manager
Farmers Branch, TX · On-site
Call Center Manager Las Colinas, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline operations ...
A Cisco Call Manager Certification or completed CUCM Training is Nice-to-Have.
Quick apply
A Cisco Call Manager Certification or completed CUCM Training is Nice-to-Have.
Our Call Center Shift Managers supervise a Team of Call Center Representatives taking orders for various Pizza Huts. The primary responsibility is to coach and develop the Team of independent ...
Our Call Center Shift Managers supervise a Team of Call Center Representatives taking orders for various Pizza Huts. The primary responsibility is to coach and develop the Team of independent ...
Call Center Shift Manager
Mckinney, TX · On-site
Our Call Center Shift Managers supervise a Team of Call Center Representatives taking orders for various Pizza Huts. The primary responsibility is to coach and develop the Team of independent ...
Call Center Shift Manager
Mckinney, TX · On-site
Our Call Center Shift Managers supervise a Team of Call Center Representatives taking orders for various Pizza Huts. The primary responsibility is to coach and develop the Team of independent ...
Bilingual Call Center Manager
Bedford, TX · On-site
$75K - $90K/yr
Bilingual Call Center Manager Industry: Professional Services Location (City, State): Fort Worth, TX Assignment Type: Direct Hire Pay: $75,000-$90,000 annually + monthly performance bonus opportunity ...
Quick apply
Bilingual Call Center Manager
Bedford, TX · On-site
$75K - $90K/yr
Bilingual Call Center Manager Industry: Professional Services Location (City, State): Fort Worth, TX Assignment Type: Direct Hire Pay: $75,000-$90,000 annually + monthly performance bonus opportunity ...
Responsibilities • Manage daily office operations and workflow • Oversee CSR duties: scheduling, call handling, booking quality, and customer communication • Coordinate technician schedules ...
Responsibilities • Manage daily office operations and workflow • Oversee CSR duties: scheduling, call handling, booking quality, and customer communication • Coordinate technician schedules ...
Experienced Call Center Manager
Addison, TX · On-site
$70 - $90/hr
We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high‑volume environment. To be considered for this role, you must ...
Experienced Call Center Manager
Addison, TX · On-site
$70 - $90/hr
We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high‑volume environment. To be considered for this role, you must ...
We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high-volume environment. To be considered for this role, you must ...
We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high-volume environment. To be considered for this role, you must ...
Call Center QA Manager
Irving, TX · On-site
Job Purpose: - Seeking a Call Center QA Manager to own technology, processes, and performance across internal and outsourced teams at WINDOWS ACQUISITION HOLDINGS INC. The role requires 3-5+ years of ...
Call Center QA Manager
Irving, TX · On-site
Job Purpose: - Seeking a Call Center QA Manager to own technology, processes, and performance across internal and outsourced teams at WINDOWS ACQUISITION HOLDINGS INC. The role requires 3-5+ years of ...
Call Center QA Manager
Irving, TX · On-site
Job Purpose: - Seeking a Call Center QA Manager to own technology, processes, and performance across internal and outsourced teams at WINDOWS ACQUISITION HOLDINGS INC. The role requires 3-5+ years of ...
Call Center QA Manager
Irving, TX · On-site
Job Purpose: - Seeking a Call Center QA Manager to own technology, processes, and performance across internal and outsourced teams at WINDOWS ACQUISITION HOLDINGS INC. The role requires 3-5+ years of ...
A Cisco Call Manager Certification or completed CUCM Training is Nice-to-Have. Thank You Ranjeet Kumar | 1Point System LLC Senior Technical Recruiter
Quick apply
A Cisco Call Manager Certification or completed CUCM Training is Nice-to-Have. Thank You Ranjeet Kumar | 1Point System LLC Senior Technical Recruiter
Call Center QA Manager
Irving, TX · On-site
$70 - $100/hr
Manage real-time call center operations to optimize efficiency and effectiveness. * Implement and oversee QA/coaching programs to enhance agent performance and customer satisfaction. * Develop and ...
Call Center QA Manager
Irving, TX · On-site
$70 - $100/hr
Manage real-time call center operations to optimize efficiency and effectiveness. * Implement and oversee QA/coaching programs to enhance agent performance and customer satisfaction. * Develop and ...
Call Manager information
See Plano, TX salary details
$28.2K - $35.2K
5% of jobs
$35.2K - $42.2K
13% of jobs
$45.1K is the 25th percentile. Wages below this are outliers.
$42.2K - $49.1K
16% of jobs
The median wage is $55.8K / yr.
$49.1K - $56.1K
16% of jobs
$56.1K - $63K
15% of jobs
$67.7K is the 75th percentile. Wages above this are outliers.
$63K - $70K
14% of jobs
$70K - $77K
8% of jobs
$77K - $83.9K
6% of jobs
$83.9K - $90.9K
3% of jobs
$90.9K - $97.8K
2% of jobs
$97.8K - $104.8K
1% of jobs
$28.2K
$61.1K
$104.8K
How much do call manager jobs pay per year?
As of Sep 6, 2026, the average yearly pay for call manager in Plano, TX is $61,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $71,800.00 per year, depending on experience, location, and employer.
What is a call manager?
Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.
What are the key skills and qualifications needed to thrive as a call manager, and why are they important?
To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.
How does a call manager typically collaborate with other departments to improve customer service?
A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.
How does a call manager work?
A call manager is a system or software used in telecommunications to control and route incoming and outgoing calls within an organization. It manages call flow, handles call features like forwarding and conferencing, and often integrates with VoIP or traditional phone networks, requiring knowledge of network protocols and sometimes certifications in telecommunication systems.
What are popular job titles related to Call Manager jobs in Plano, TX?
For Call Manager jobs in Plano, TX, the most frequently searched job titles are:
What job categories do people searching Call Manager jobs in Plano, TX look for?
The top searched job categories for Call Manager jobs in Plano, TX are:
What cities near Plano, TX are hiring for Call Manager jobs?
Cities near Plano, TX with the most Call Manager job openings:
Contractor
Re-posted 29 days ago
Job description
Company Description
IT
Job Description
Role: Voice Engineer
Location: Frisco, TX or Cary, NC
Duration: 1 Year CTH
BGV will be done for the selected candidates.
Job Description:
Expert knowledge of Cisco Unified Communications Manager (Call Manager) ver. 6x/7x/8x/9x/10x
Expert knowledge in SBC SIP trunking specifically ACME Packet
Expert knowledge in Webex and Jabber technologies
Expert enterprise multi-cluster design, integrating CUCM (Call Manager), Unity and Unity Connections, Expert enterprise Contact Center Design and implementation, integration/engineering of UCCX
Expert knowledge of Cisco Unity and Unity Connections
IPCC and related applications
Cisco IOS Telephony T1-PRIs/Gateways/MGCP/SCCP/SRST
Cisco QoS for VoIP
Expert knowledge of LAN/WAN communications
Experience on Cisco UCCE and scripting will be huge plus
Please respond with your word resume and requested details:
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Email ID :
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Additional Information
All your information will be kept confidential according to EEO guidelines.
About Infoways
Sourced by ZipRecruiter
Whatever your ultimate Infor Platform destination, Infoways is vested in delivering support services that are scalable, and flexible, to your organization’s specific requirements. We create client centric teams that replicate your methodology and processes supported by our network of over 40,000 resources we deliver to meet your organization's requirements. Our tailored Service,Support scenarios include Customizations, Integration, implantation, migrations, and testing, across multiple GEOs.
Industry
It services and software development
Company size
51 - 200 Employees
Headquarters location
Langhorne, PA, US