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Call Manager Jobs in Center, TX (NOW HIRING)

O'Reilly Auto Parts

Assistant Store Manager

Timpson, TX · On-site

... the Call, Never Say No, Rock the Lot, etc...) Work with the store manager to ensure the retail ... sales counter is adequately staffed, especially during peak retail business hours (lunch, late ...

Benaiah Consulting Group. LLC

Tax Manager

Nacogdoches, TX · On-site

$110K - $165K/yr

Tax Manager | Advisor | People LeaderFuture Firm Leader Tyler, Texas Compensation: $110,000 to $160 ... The clients who call you before making important decisions. The teammates who become better because ...

Airliquidehr

Branch Manager

Nacogdoches, TX · On-site

Provide professional customer service for all internal and external customers and call-in product ... Previous management experience in a customer facing environment * Background in supporting and ...

University of Pennsylvania

Grants Manager A

Center, TX · On-site

... call home for work and play. The University offers a competitive benefits package that includes ... Posted Job Title Grants Manager A Job Profile Title Grants Manager A Summary Working in the ...

EquipmentShare

Territory Account Manager

Nacogdoches, TX · On-site

$24K/mo

... call home * Career advancement, leadership training, and professional development opportunities ... Ability to manage strategic and national accounts A Workplace For All At EquipmentShare, we believe ...

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All JobsCall JobsCall Manager JobsCall Manager Jobs in Center, TX

Call Manager information

See Center, TX salary details

$27.5K

$59.5K

$102K

How much do call manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for call manager in Center, TX is $59,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $69,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

What are Call Managers?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

How does a Call Manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.
What are the most commonly searched types of Call jobs in Center, TX? The most popular types of Call jobs in Center, TX are:
What cities near Center, TX are hiring for Call Manager jobs? Cities near Center, TX with the most Call Manager job openings:
Call Manager jobs near you
Infographic showing various Call Manager job openings in Center, TX as of June 2026, with employment types broken down into 2% As Needed, 64% Full Time, 28% Part Time, 2% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,471 per year, or $28.6 per hour.
Call Center Digital Operations Agent

Call Center Digital Operations Agent

First Financial

Center, TX • On-site

$14.25 - $18.75/hr

Full-time

Posted 10 days ago

Job description

Address

We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Job Description:

Office Location:

Abilene, Texas, United States

ESSENTIAL FUNCTIONS:

  • Provide support to our Contact Center and Staff.
  • Respond to all customer service communication channels.
  • Oversee and ensure our ability to meet Service Level Expectations while maximizing agent productivity.
  • Internal contacts are operations, loan administration, personal bankers, tellers, managers and assistant managers of all First Financial Bankshares, Inc. locations.
  • External contacts include current and prospective customers.
  • Will be required to work holidays.
  • Must be familiar with the account-maintenance related items below:
  • Change COA/ Verify Stops
  • Failed Microdeposits
  • External Account Verification
  • UOpen
  • External Emails (Web & Mobile)
  • Secure Messages
  • Mobile Bill Pay FI Holds
  • Bill Pay Deceased
  • Bill Pay Closed
  • Kofax Processing/E-Sign
  • UOpen Funding
  • Home Banking Enrollment
  • Trism Debit Card
  • New Account & CIF Reports
  • General Online Banking Maint.
  • Facebook
  • Loan Payment Verification
  • Sorting/Scanning

MINIMUM QUALIFICATIONS:

The ideal candidate will havea minimum of:

  • Two years of consistent customer care experience, preferably in financial services, six months of Call Center experience is desirable.
  • High School diploma or GED.
  • Excellent written / verbal communication and customer service skills, proficiency in Windows based applications.
  • Ability to be flexible and in a fast-paced, ever changing environment and be able to adapt to handle all tasks presented to them in a timely professional manner.

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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