Expert knowledge of Cisco Unified Communications Manager (Call Manager) ver. 6x/7x/8x/9x/10x Expert knowledge in SBC SIP trunking specifically ACME Packet Expert knowledge in Webex and Jabber ...
Expert knowledge of Cisco Unified Communications Manager (Call Manager) ver. 6x/7x/8x/9x/10x Expert knowledge in SBC SIP trunking specifically ACME Packet Expert knowledge in Webex and Jabber ...
Networking & Voice Engineer
Cypress, TX · On-site
Manage Fortinet FortiGate policies (NAT, VPN, ACLs) and network segmentation. * Operate Cisco Wireless Controllers and optimize enterprise Wi-Fi. * Support Cisco voice (CUCM/Call Manager on-prem ...
Networking & Voice Engineer
Cypress, TX · On-site
Manage Fortinet FortiGate policies (NAT, VPN, ACLs) and network segmentation. * Operate Cisco Wireless Controllers and optimize enterprise Wi-Fi. * Support Cisco voice (CUCM/Call Manager on-prem ...
Network Field Services Technician
Denton, TX · On-site
$32 - $38/hr
Diagnose and resolve network connectivity issues utilizing diagnostic tools such as SolarWinds, Aruba Central, Call Manager, and SDWAN Orchestrator. * Assist with configuration and troubleshooting of ...
Network Field Services Technician
Denton, TX · On-site
$32 - $38/hr
Diagnose and resolve network connectivity issues utilizing diagnostic tools such as SolarWinds, Aruba Central, Call Manager, and SDWAN Orchestrator. * Assist with configuration and troubleshooting of ...
Be Seen First
Call Center Manager
Dallas, TX · On-site
$55K - $65K/yr
We're looking for an experienced Call Center Manager to lead our Customer Service Representatives and Dispatch team while driving performance, accountability, and exceptional service. This is an ...
Quick apply
Be Seen First
Call Center Manager
Dallas, TX · On-site
$55K - $65K/yr
We're looking for an experienced Call Center Manager to lead our Customer Service Representatives and Dispatch team while driving performance, accountability, and exceptional service. This is an ...
Acts as tier one support to Call Manager and networks at varying classification levels to support field operations. Physical Requirements: * Must be able to remain in a stationary position 50%
Acts as tier one support to Call Manager and networks at varying classification levels to support field operations. Physical Requirements: * Must be able to remain in a stationary position 50%
Call Center Manager
Fort Worth, TX · On-site
Call Center Manager | Fort Worth, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline operations ...
Quick apply
Call Center Manager
Fort Worth, TX · On-site
Call Center Manager | Fort Worth, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline operations ...
Call Center Manager
Lockhart, TX · On-site
$55K - $65K/yr
As Call Center Manager, you'll have full ownership of your call center's day-to-day success. That means keeping calls answered on time, your team performing at their best, customers walking away ...
Quick apply
Call Center Manager
Lockhart, TX · On-site
$55K - $65K/yr
As Call Center Manager, you'll have full ownership of your call center's day-to-day success. That means keeping calls answered on time, your team performing at their best, customers walking away ...
Call Center Manager | Las Colinas, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline ...
Call Center Manager | Las Colinas, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline ...
Call Center Manager
Fort Worth, TX · On-site
Call Center Manager Fort Worth, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline operations ...
Call Center Manager
Fort Worth, TX · On-site
Call Center Manager Fort Worth, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline operations ...
Call Center Manager
Dallas, TX · On-site
Call Center Manager | Las Colinas, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline ...
Quick apply
Call Center Manager
Dallas, TX · On-site
Call Center Manager | Las Colinas, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline ...
Call Center Manager
Fort Worth, TX · On-site
Call Center Manager | Fort Worth, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline operations ...
Call Center Manager
Fort Worth, TX · On-site
Call Center Manager | Fort Worth, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline operations ...
Call Center Manager
Farmers Branch, TX · On-site
Call Center Manager Las Colinas, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline operations ...
Call Center Manager
Farmers Branch, TX · On-site
Call Center Manager Las Colinas, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline operations ...
Network Engineer
Austin, TX · On-site
Experience with Cisco Unified Call Manager Experience with Cisco Unity/Unity Connect Experience with Cisco Unified Contact Center Enterprise (UCCE/CVP) Experience with Cisco routing and switching ...
Network Engineer
Austin, TX · On-site
Experience with Cisco Unified Call Manager Experience with Cisco Unity/Unity Connect Experience with Cisco Unified Contact Center Enterprise (UCCE/CVP) Experience with Cisco routing and switching ...
A Cisco Call Manager Certification or completed CUCM Training is Nice-to-Have.
Quick apply
A Cisco Call Manager Certification or completed CUCM Training is Nice-to-Have.
We're seeking a motivated Call Center Manager to lead daily operations, support staff development, and ensure high-quality performance across the team. This role is ideal for someone who enjoys ...
We're seeking a motivated Call Center Manager to lead daily operations, support staff development, and ensure high-quality performance across the team. This role is ideal for someone who enjoys ...
Call Center Manager
Houston, TX · On-site
We're seeking a motivated Call Center Manager to lead daily operations, support staff development, and ensure high-quality performance across the team. This role is ideal for someone who enjoys ...
Quick apply
Call Center Manager
Houston, TX · On-site
We're seeking a motivated Call Center Manager to lead daily operations, support staff development, and ensure high-quality performance across the team. This role is ideal for someone who enjoys ...
Call Center Manager
Houston, TX · On-site
We're seeking a motivated Call Center Manager to lead daily operations, support staff development, and ensure high-quality performance across the team. This role is ideal for someone who enjoys ...
Call Center Manager
Houston, TX · On-site
We're seeking a motivated Call Center Manager to lead daily operations, support staff development, and ensure high-quality performance across the team. This role is ideal for someone who enjoys ...
Our Call Center Shift Managers supervise a Team of Call Center Representatives taking orders for various Pizza Huts. The primary responsibility is to coach and develop the Team of independent ...
Our Call Center Shift Managers supervise a Team of Call Center Representatives taking orders for various Pizza Huts. The primary responsibility is to coach and develop the Team of independent ...
Call Center Agent
Killeen, TX · On-site
$13.50 - $17.75/hr
Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Escalate customer issues to the appropriate staff and managers for resolution as needed. * Attend ...
Call Center Agent
Killeen, TX · On-site
$13.50 - $17.75/hr
Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Escalate customer issues to the appropriate staff and managers for resolution as needed. * Attend ...
Call Center Shift Manager
Mckinney, TX · On-site
Our Call Center Shift Managers supervise a Team of Call Center Representatives taking orders for various Pizza Huts. The primary responsibility is to coach and develop the Team of independent ...
Call Center Shift Manager
Mckinney, TX · On-site
Our Call Center Shift Managers supervise a Team of Call Center Representatives taking orders for various Pizza Huts. The primary responsibility is to coach and develop the Team of independent ...
Call Manager information
See Texas salary details
$27.5K - $34.3K
5% of jobs
$34.3K - $41K
13% of jobs
$43.9K is the 25th percentile. Wages below this are outliers.
$41K - $47.8K
16% of jobs
The median wage is $54.4K / yr.
$47.8K - $54.6K
16% of jobs
$54.6K - $61.4K
15% of jobs
$65.9K is the 75th percentile. Wages above this are outliers.
$61.4K - $68.1K
14% of jobs
$68.1K - $74.9K
8% of jobs
$74.9K - $81.7K
6% of jobs
$81.7K - $88.5K
3% of jobs
$88.5K - $95.2K
2% of jobs
$95.2K - $102K
1% of jobs
$27.5K
$59.5K
$102K
How much do call manager jobs pay per year?
As of Aug 16, 2026, the average yearly pay for call manager in Texas is $59,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $69,900.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a call manager, and why are they important?
To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.
What is a call manager?
Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.
How does a call manager typically collaborate with other departments to improve customer service?
A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.
How much do call center managers make in the US?
Call center managers in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and the complexity of the call center operations, with some earning over $100,000 in senior roles or high-cost areas.
What are the most commonly searched types of Call jobs in Texas?
The most popular types of Call jobs in Texas are:
What are popular job titles related to Call Manager jobs in Texas?
For Call Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Call Manager jobs in Texas look for?
The top searched job categories for Call Manager jobs in Texas are:
What cities in Texas are hiring for Call Manager jobs?
Cities in Texas with the most Call Manager job openings:
Contractor
Re-posted 9 days ago
Job description
Company Description
IT
Job Description
Role: Voice Engineer
Location: Frisco, TX or Cary, NC
Duration: 1 Year CTH
BGV will be done for the selected candidates.
Job Description:
Expert knowledge of Cisco Unified Communications Manager (Call Manager) ver. 6x/7x/8x/9x/10x
Expert knowledge in SBC SIP trunking specifically ACME Packet
Expert knowledge in Webex and Jabber technologies
Expert enterprise multi-cluster design, integrating CUCM (Call Manager), Unity and Unity Connections, Expert enterprise Contact Center Design and implementation, integration/engineering of UCCX
Expert knowledge of Cisco Unity and Unity Connections
IPCC and related applications
Cisco IOS Telephony T1-PRIs/Gateways/MGCP/SCCP/SRST
Cisco QoS for VoIP
Expert knowledge of LAN/WAN communications
Experience on Cisco UCCE and scripting will be huge plus
Please respond with your word resume and requested details:
Full Name :
Work Authorization:
Contact Number :
Email ID :
Skype ID:
Current location:
Willing to relocate :
Rate/hr :
Additional Information
All your information will be kept confidential according to EEO guidelines.