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Call Manager Jobs in Texas (NOW HIRING)

Pay for Will Call Manager is $22 per hour at this location. Do you thrive on providing an excellent customer experience? Are you safety conscious and service-oriented? Do you like to lead others? If ...

Manage Fortinet FortiGate policies (NAT, VPN, ACLs) and network segmentation. * Operate Cisco Wireless Controllers and optimize enterprise Wi-Fi. * Support Cisco voice (CUCM/Call Manager on-prem ...

Experience with Cisco Unified Call Manager Experience with Cisco Unity/Unity Connect Experience with Cisco Unified Contact Center Enterprise (UCCE/CVP) Experience with Cisco routing and switching ...

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Call Manager information

See Texas salary details

$27.5K

$59.5K

$102K

How much do call manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for call manager in Texas is $59,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $69,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

What are Call Managers?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

How does a Call Manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.
What are the most commonly searched types of Call jobs in Texas? The most popular types of Call jobs in Texas are:
What are popular job titles related to Call Manager jobs in Texas? For Call Manager jobs in Texas, the most frequently searched job titles are:
What cities in Texas are hiring for Call Manager jobs? Cities in Texas with the most Call Manager job openings:
Infographic showing various Call Manager job openings in Texas as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,471 per year, or $28.6 per hour.
Will Call Manager

$22/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Hajoca rating

7.8

Company rating: 7.8 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

135th of 399 rated retail wholesalers


Job description

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what's special about each local marketplace.
Moore Supply Co. is one of those trade names and is looking for a Will Call Manager at their North Dallas, TX location.
Pay for Will Call Manager is $22 per hour at this location.
Do you thrive on providing an excellent customer experience? Are you safety conscious and service-oriented? Do you like to lead others? If so, we'd like you to join our Warehouse team as a Will Call Manager
About the Role:
You will:
  • Supervise, schedule and train warehouse and delivery staff to ensure safe and efficient operation of all warehouse functions.
  • Ensure that merchandise is received and stored in an efficient and economical manner and maintain required records in conformance with company policy.
  • Supervise the proper routing, loading, and preparation of orders for shipment and delivery in accordance with customer instructions.
  • Review and maintain appropriate DOT records and physical examination certificates for drivers, ensure current training certification for forklift/material handling equipment operators.

  • Supervise and schedule the maintenance of all company delivery vehicles and material handling equipment in use in the warehouse.
  • Recommend purchases of warehouse equipment; keep abreast of new warehousing methods.
  • Maintain the safety of warehouse operations in compliance with the company's Safety Standards, OSHA and any other applicable regulations.
  • Maintain the security of warehouse and grounds to protect the Profit Center's assets.
  • Resolve all delivery complaints and receiving disputes quickly and effectively.

  • Perform all job functions in accordance with the company's Safety Standards.
  • Successfully complete required safety and compliance training programs as assigned.
  • Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:
  • 3+ years of warehouse receiving and material handling experience

  • Knowledge of products sold at the Profit Center preferred

Our ideal candidate will also:
  • Have experience supervising staff or acting as a team lead.
  • Be able to safely operate a forklift and other material handling equipment in use at the Profit Center.

  • Maintain a comprehensive knowledge of and be able to apply and enforce OSHA, DOT and other warehouse and material handling safety regulations.
  • Be able to build and maintain positive working relationships with customers, vendors and co-workers.
  • Be able to remain calm and function effectively in stressful, unexpected, and/or emergency situations.
  • Be able to quickly develop comprehensive knowledge of products sold at the Profit Center.
  • Be able to learn and operate the computer-related systems used for warehouse operations.

  • Read, write, speak, and understand English.
  • Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

The benefits of working with us:
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
  • Medical, dental, vision, and prescription coverage
  • Accident, Hospital Indemnity, and critical care coverage
  • Life insurance and Long Term Disability
  • Pre-tax accounts for healthcare, dependent care, and commuter benefits
  • Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
  • Paid pregnancy and parental leave
  • Paid day of community service

Full-time and part-time benefits:
  • 401(k)
  • Retirement cash account with company contributions
  • Targeted training programs focused on your personal and professional growth
  • Company wellness program
  • Employee discounts
  • College tuition benefits
*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.
EEOC Statement
Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
Background Screening Statement
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.

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