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Call Listener Jobs in Sheboygan, WI (NOW HIRING)

We strive to make a positive impact for those that are devoted to family, faith and guests, we call ... Effective communicator and listener with good oral and written communication skills * Restaurant ...

We strive to make a positive impact for those that are devoted to family, faith and guests, we call ... Effective communicator and listener with good oral and written communication skills * Restaurant ...

Reporter

Manitowoc, WI · On-site

$50K/yr

This is a local role where you're immersed in the local scene-cultivating sources and listening to ... call home. What You Will Do: * Local coverage - Report a dynamic mix of breaking news, deep-dive ...

This is a local role where you're immersed in the local scene-cultivating sources and listening to ... call home. What You Will Do: * Local coverage - Report a dynamic mix of breaking news, deep-dive ...

Production Assistant

Oostburg, WI · On-site

$17 - $22/hr

Listening with curiosity and empathy to build strong relationships * LEADERSHIP : Confidently ... call home. Interested in whats happening at Viking Masek? Connect with us on LinkedIn, YouTube ...

Production Assistant

Oostburg, WI · On-site

$17 - $22/hr

Listening with curiosity and empathy to build strong relationships * LEADERSHIP : Confidently ... communities we call home. Interested in what's happening at Viking Masek? Connect with us ...

Production Assistant

Oostburg, WI · On-site

$17 - $22/hr

Listening with curiosity and empathy to build strong relationships * LEADERSHIP : Confidently ... call home. Interested in whats happening at Viking Masek? Connect with us on LinkedIn, YouTube ...

Showing results 21-40

Call Listener information

See Sheboygan, WI salary details

$10

$17

$24

How much do call listener jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for call listener in Sheboygan, WI is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.
What cities near Sheboygan, WI are hiring for Call Listener jobs? Cities near Sheboygan, WI with the most Call Listener job openings:

Other

Re-posted 29 days ago


Job description

Assistant Manager


Who We Are

Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in pizza, chicken, salad and dessert buffet, as well as delivery and take out. Our franchise has grown steadily with over 200 locations in fourteen states. What makes Pizza Ranch unique is that most stores offer a host of dining options.


We strive to make a positive impact for those that are devoted to family, faith and guests, we call them devoted diners. Our company is fueled by a powerful mission to "Establish Every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."


Pizza Ranch is committed to making a positive impact no matter how big or small so that each person leaves a little better off, because of the genuine care and concern we give to our guests, team members and communities.

If this sounds like an environment where you would like to work, we are always looking for enthusiastic, guest-oriented people who love to be of service to others.


Responsibilities:

At Pizza Ranch, we view our management team as a vital part of what makes our business so successful. As an Assistant General Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product and Service standards of operation. You will also be expected to assist the General Manager in leading the day to day operations and support the management of the guest experience through Qualtrics data and feedback. At the Pizza Ranch, you will have the ability to drive store level profitability and sales goals by controlling food and labor costs. Most importantly you will have the opportunity to provide genuine care for all our staff and guests and to create legendary impact to those you come in to contact with.


Key Accountabilities:

  • Guest Satisfaction
  • Effective Business Management
  • Appropriate and Fair Business Practices
  • Training and Development


Qualifications, Skills, and/or Competencies:

  • Passion for leading and developing people
  • Proven record of management, communication, and organizational skills
  • The ability to prioritize multiple situations
  • Effective communicator and listener with good oral and written communication skills
  • Restaurant management experience, preferred
  • Proficient in basic computer skills
  • High School graduate or equivalent education
  • Possess business acumen


You are applying for work with a franchisee of Pizza Ranch, not Pizza Ranch Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.