Temp Evaluator
Tulsa, OK ยท On-site
Applies advanced technical skills and knowledge in the performance of inspection and evaluation of ... a call at (817) 529-4000 Thanks for taking the time to apply and we look forward to working with ...
Tulsa, OK ยท On-site
Applies advanced technical skills and knowledge in the performance of inspection and evaluation of ... a call at (817) 529-4000 Thanks for taking the time to apply and we look forward to working with ...
Tulsa, OK ยท On-site
Applies advanced technical skills and knowledge in the performance of inspection and evaluation of ... a call at (817) 529-4000 Thanks for taking the time to apply and we look forward to working with ...
Tulsa, OK ยท On-site
Applies advanced technical skills and knowledge in the performance of inspection and evaluation of ... a call at (817) 529-4000 Thanks for taking the time to apply and we look forward to working with ...
Tulsa, OK ยท On-site
Applies advanced technical skills and knowledge in the performance of inspection and evaluation of ... a call at (817) 529-4000 Thanks for taking the time to apply and we look forward to working with ...
New York, NY ยท Remote
$55 - $65/hr
Call Evaluation & Speech Quality Review * Review scripted or semi-structured calls in the assigned language * Evaluate pronunciation, prosody, phrasing, fluency, and overall call quality against ...
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New York, NY ยท Remote
$55 - $65/hr
Call Evaluation & Speech Quality Review * Review scripted or semi-structured calls in the assigned language * Evaluate pronunciation, prosody, phrasing, fluency, and overall call quality against ...
Harvey, LA ยท On-site
Conduct side-by-sides, call evaluations, and structured coaching sessions tied directly to booking %, productivity, and revenue goals. * Assist with on-going coaching and Side-by-Side training:
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Harvey, LA ยท On-site
Conduct side-by-sides, call evaluations, and structured coaching sessions tied directly to booking %, productivity, and revenue goals. * Assist with on-going coaching and Side-by-Side training:
Harrisburg, PA ยท Hybrid
$45K - $69K/yr
DESCRIPTION OF WORK As an Education Certification Evaluator, you will be reviewing educator ... Staff the Certification Call Center to provide information and assistance to callers Website ...
Harrisburg, PA ยท Hybrid
$45K - $69K/yr
DESCRIPTION OF WORK As an Education Certification Evaluator, you will be reviewing educator ... Staff the Certification Call Center to provide information and assistance to callers Website ...
Houston, TX ยท On-site
$71K/yr
Prepare written evaluation reports and provide such to the Family District Courts. Obtain ... please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a ...
Houston, TX ยท On-site
$71K/yr
Prepare written evaluation reports and provide such to the Family District Courts. Obtain ... please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a ...
Houston, TX ยท On-site
$71K/yr
Prepare written evaluation reports and provide such to the Family District Courts. Obtain ... please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a ...
Houston, TX ยท On-site
$71K/yr
Prepare written evaluation reports and provide such to the Family District Courts. Obtain ... please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a ...
Fort Wainwright, AK ยท On-site
$69K - $109K/yr
Contract Performance Evaluator - USAG Alaska Location: Fort Wainwright, AK Salary: $69,789 - $109 ... Ready to Answer the Call? Act fast--this exclusive hiring window closes on May 24, 2026! Go to on ...
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Fort Wainwright, AK ยท On-site
$69K - $109K/yr
Contract Performance Evaluator - USAG Alaska Location: Fort Wainwright, AK Salary: $69,789 - $109 ... Ready to Answer the Call? Act fast--this exclusive hiring window closes on May 24, 2026! Go to on ...
Fort Wainwright, AK ยท On-site
$69K - $109K/yr
Ready to Answer the Call? Act fast--this exclusive hiring window closes on May 24, 2026! Go to on ... Performance Evaluator, Customer Service Representative, Detective, Drug Testing Technician ...
Quick apply
Fort Wainwright, AK ยท On-site
$69K - $109K/yr
Ready to Answer the Call? Act fast--this exclusive hiring window closes on May 24, 2026! Go to on ... Performance Evaluator, Customer Service Representative, Detective, Drug Testing Technician ...
Houston, TX ยท On-site
$71K/yr
Prepare written evaluation reports and provide such to the Family District Courts. Obtain ... call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal ...
Houston, TX ยท On-site
$71K/yr
Prepare written evaluation reports and provide such to the Family District Courts. Obtain ... call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal ...
Fayetteville, NC ยท On-site
$15.50/hr
This role is responsible for developing, delivering, and evaluating training programs that equip our call center agents with the skills needed to provide exceptional customer service. The ideal ...
Fayetteville, NC ยท On-site
$15.50/hr
This role is responsible for developing, delivering, and evaluating training programs that equip our call center agents with the skills needed to provide exceptional customer service. The ideal ...
$15.50/hr
This role is responsible for developing, delivering, and evaluating training programs that equip our call center agents with the skills needed to provide exceptional customer service. The ideal ...
$15.50/hr
This role is responsible for developing, delivering, and evaluating training programs that equip our call center agents with the skills needed to provide exceptional customer service. The ideal ...
Monitor team performance through KPIs, quality assurance metrics, and call evaluations. * Develop and implement customer service strategies, policies, and procedures to improve operational efficiency ...
Monitor team performance through KPIs, quality assurance metrics, and call evaluations. * Develop and implement customer service strategies, policies, and procedures to improve operational efficiency ...
Monitor team performance through KPIs, quality assurance metrics, and call evaluations. * Develop and implement customer service strategies, policies, and procedures to improve operational efficiency ...
Monitor team performance through KPIs, quality assurance metrics, and call evaluations. * Develop and implement customer service strategies, policies, and procedures to improve operational efficiency ...
Monitor team performance through KPIs, quality assurance metrics, and call evaluations. * Develop and implement customer service strategies, policies, and procedures to improve operational efficiency ...
Monitor team performance through KPIs, quality assurance metrics, and call evaluations. * Develop and implement customer service strategies, policies, and procedures to improve operational efficiency ...
An approved evaluator shall provide the parent with information on the evaluation findings and ... Log into the review meeting with the Teams link or conference call ID provided, unless instructed ...
An approved evaluator shall provide the parent with information on the evaluation findings and ... Log into the review meeting with the Teams link or conference call ID provided, unless instructed ...
An approved evaluator shall provide the parent with information on the evaluation findings and ... Log into the review meeting with the Teams link or conference call ID provided, unless instructed ...
An approved evaluator shall provide the parent with information on the evaluation findings and ... Log into the review meeting with the Teams link or conference call ID provided, unless instructed ...
$20.09 - $28.75/hr
Adhere to the Call Evaluation form at a 90% or better score. 17. Must be able to adhere to a flexible schedule, including nights and weekends. 18. Perform other duties as assigned by supervisor ...
$20.09 - $28.75/hr
Adhere to the Call Evaluation form at a 90% or better score. 17. Must be able to adhere to a flexible schedule, including nights and weekends. 18. Perform other duties as assigned by supervisor ...
Yuba City, CA ยท On-site
$20.09 - $28.75/hr
Adhere to the Call Evaluation form at a 90% or better score. 17. Must be able to adhere to a flexible schedule, including nights and weekends. 18. Perform other duties as assigned by supervisor ...
Quick apply
Yuba City, CA ยท On-site
$20.09 - $28.75/hr
Adhere to the Call Evaluation form at a 90% or better score. 17. Must be able to adhere to a flexible schedule, including nights and weekends. 18. Perform other duties as assigned by supervisor ...
Yuba City, CA ยท On-site
$20.09 - $28.75/hr
Adhere to the Call Evaluation form at a 90% or better score. 17. Must be able to adhere to a flexible schedule, including nights and weekends. 18. Perform other duties as assigned by supervisor ...
Yuba City, CA ยท On-site
$20.09 - $28.75/hr
Adhere to the Call Evaluation form at a 90% or better score. 17. Must be able to adhere to a flexible schedule, including nights and weekends. 18. Perform other duties as assigned by supervisor ...
$29.5K - $36.5K
13% of jobs
$36.5K - $43.5K
12% of jobs
$43.6K is the 25th percentile. Wages below this are outliers.
$43.5K - $50.5K
14% of jobs
The median wage is $56.6K / yr.
$50.5K - $57.5K
13% of jobs
$57.5K - $64.5K
12% of jobs
$64.5K - $71.5K
6% of jobs
$75.7K is the 75th percentile. Wages above this are outliers.
$71.5K - $78.5K
9% of jobs
$78.5K - $85.5K
11% of jobs
$85.5K - $92.5K
4% of jobs
$92.5K - $99.5K
4% of jobs
$99.5K - $106.5K
2% of jobs
$29.5K
$65.5K
$106.5K
A typical day for a Call Evaluator involves reviewing recorded or live customer service calls, scoring them against quality standards, and documenting detailed feedback for agents. Call Evaluators often participate in calibration sessions and collaborate with team leaders or managers to align on evaluation criteria. They may also meet with agents individually to discuss performance trends and offer coaching suggestions. This role requires close collaboration with quality assurance teams and customer service departments to ensure continuous improvement in service delivery.
A Call Evaluator is responsible for reviewing and analyzing recorded customer service calls to assess quality, compliance, and effectiveness. They use predefined criteria to score interactions, provide feedback to agents, and help improve overall customer service performance. Their role ensures that company standards and customer experience expectations are met.
To thrive as a Call Evaluator, you need strong analytical skills, attention to detail, and experience in customer service or quality assurance. Familiarity with call recording and evaluation software, as well as CRM systems, is typically required, and certifications in quality assurance can be advantageous. Active listening, impartiality, and effective written communication are vital soft skills for providing constructive feedback. These abilities ensure accurate, fair evaluations that drive customer service improvements and maintain high organizational standards.

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Founded in 1999, APA Aviation Staffing, LLC (DBA: APA Services) is a leading staffing services supplier to the aviation industry. APA's diverse offerings, capabilities and proven track record of successfully delivering top-notch talent to our clients has made it possible not only survive but thrive, in the aviation industry for over two decades! Our recruiters take pride in the body of work that they build as they successfully match skilled professionals with the needs of our clients. Our recruiters primarily place the following trades: licensed A&P mechanics, sheetmetal mechanics, avionics technicians, inspectors, cabinet builders, cabinet painter/finishers, upholstery specialist and sewers, aircraft painters, composite technicians, manufacturing engineers, material handlers, and more!
Aerospace product and parts manufacturing
501 - 1,000 Employees
Fort Worth, TX, US
1999