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Call Dispatcher Jobs (NOW HIRING)

Transunit LLC

Call Taker and Dispatcher

Philadelphia, PA · On-site

$17 - $22/hr

Overview Join Patriot's response team as an Ambulance Call Taker and Dispatcher, where your quick thinking and compassionate communication will provide support for our patient facing team members. In ...

Robert Half

Dispatcher

Atlanta, GA · On-site

$17.10 - $19.80/hr

Strong communication skills and prior dispatch or call center experience will be key to success in this position. Responsibilities: • Respond to incoming service calls and dispatch requests in a ...

Transunit LLC

Call Taker and Dispatcher

Moorestown, NJ · On-site

$17 - $22/hr

Overview Join Patriot's response team as an Ambulance Call Taker and Dispatcher, where your quick thinking and compassionate communication will provide support for our patient facing team members. In ...

Robert Half

Dispatcher

Atlanta, GA · On-site

$17.10 - $19.80/hr

We are looking for a reliable Dispatcher to join a busy onsite operations team ... This Contract to permanent position supports a 24/7 call center environment and requires someone ...

Bacon Nation Inc

Dispatcher

Rockwall, TX

The Dispatcher is the main point of contact for the call center when there are questions on the status of appointments or in-progress jobs. The Dispatcher dispatches technicians to their assigned ...

A&g Towing & Recovery Llc

Dispatcher

Somerset, NJ

$16/hr

Enter and update call information in the dispatch system. * Coordinate priority calls, accident scenes, and emergency situations. * Handle customer inquiries, complaints, and service updates ...

A&g Towing & Recovery Llc

Dispatcher

Somerset, NJ

$16/hr

Enter and update call information in the dispatch system. * Coordinate priority calls, accident scenes, and emergency situations. * Handle customer inquiries, complaints, and service updates ...

A&g Towing & Recovery Llc

Dispatcher

Somerset, NJ

$16/hr

Enter and update call information in the dispatch system. * Coordinate priority calls, accident scenes, and emergency situations. * Handle customer inquiries, complaints, and service updates ...

Lynch EMS

EMS Dispatcher / Call-Taker

Anaheim, CA · On-site

$18 - $24/hr

Dispatching appropriate resources to requests for medical transportation in a timely manner ... Serve as a back-up Call Taking Representative and follow all outlined principle duties and ...

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Call Dispatcher information

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How much do call dispatcher jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for call dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are Call Dispatchers?

Call Dispatchers are professionals responsible for receiving, prioritizing, and relaying information between callers and appropriate emergency or service units. They handle incoming calls, assess the situation, and dispatch police, fire, medical, or other response teams as needed. Call Dispatchers play a critical role in ensuring quick and accurate communication during emergencies, and they often provide instructions to callers while help is on the way. Attention to detail, calmness under pressure, and strong communication skills are essential for this role.

What are some common challenges faced by Call Dispatchers, and how can they be effectively managed?

Call Dispatchers often face the challenge of handling high call volumes while maintaining accuracy and composure, especially during emergencies or peak hours. Multitasking, prioritizing urgent requests, and communicating clearly with both callers and field personnel are essential skills. Effective management involves staying organized, using dispatch software efficiently, and practicing stress-reduction techniques. Regular training and support from team members can also help dispatchers adapt to fast-paced environments and deliver reliable service.

What is the difference between Call Dispatcher vs Customer Service Representative?

AspectCall DispatcherCustomer Service Representative
Required CredentialsHigh school diploma, dispatching certifications often preferredHigh school diploma or equivalent, customer service training
Work EnvironmentDispatch centers, transportation companies, emergency servicesCall centers, retail, service industries
Employer & Industry UsageTransportation, logistics, emergency responseRetail, telecommunications, hospitality
Common Search & ComparisonOften compared for communication and coordination rolesCustomer interaction and problem-solving focus

While both roles involve communication, a Call Dispatcher primarily coordinates and directs services like transportation or emergency response, requiring dispatching skills. A Customer Service Representative focuses on assisting customers, resolving issues, and providing information. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a Call Dispatcher, and why are they important?

To thrive as a Call Dispatcher, you need strong communication skills, quick decision-making abilities, and typically a high school diploma or equivalent. Familiarity with dispatch software, two-way radio systems, and emergency response protocols is often required. Outstanding multitasking, stress management, and active listening set top performers apart in this role. These skills ensure accurate information relay, timely responses, and effective coordination during high-pressure situations.
More about Call Dispatcher jobs
What cities are hiring for Call Dispatcher jobs? Cities with the most Call Dispatcher job openings:
What states have the most Call Dispatcher jobs? States with the most job openings for Call Dispatcher jobs include:
What job categories do people searching Call Dispatcher jobs look for? The top searched job categories for Call Dispatcher jobs are:
Call Dispatcher jobs near you
Infographic showing various Call Dispatcher job openings in the United States as of May 2026, with employment types broken down into 19% Locum Tenens, 7% As Needed, 9% Full Time, 64% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Call Taker and Dispatcher

Transunit LLC

Philadelphia, PA • On-site

$17 - $22/hr

Full-time

Posted 21 days ago

Job description

Overview

Join Patriot's response team as an Ambulance Call Taker and Dispatcher, where your quick thinking and compassionate communication will provide support for our patient facing team members. In this fast-paced role, you will serve as the first point of contact for callers, accurately assessing situations, and coordinating rapid dispatch of ambulance services. Your expertise will ensure that every call is handled with professionalism, clarity, and urgency, making a real difference in the patient’s safety and well-being.

Responsibilities

Answer incoming calls using multi-line phone systems with professionalism and empathy, providing clear guidance to callers.

Conduct thorough phone triage to assess the nature of the transport, prioritizing responses based on severity and urgency.

Gather essential information from callers, including location details, medical conditions, and incident specifics, utilizing strong communication skills and medical terminology knowledge.

Dispatch ambulance units efficiently by utilizing GPS and GIS (Geographic Information System) tools to determine the fastest routes and optimal response strategies.

Maintain accurate data entry and transcription of call details into Patriot's Management Information Systems while managing multiple tasks simultaneously.

Manage conflict or distressed callers with negotiation skills and conflict management techniques to de-escalate tense situations while gathering critical information.

Monitor ongoing incidents using GPS tracking and provide updates to responders as needed to facilitate timely assistance.

Experience

Prior experience in emergency medical services (EMS), or related fields such as security or first aid is highly preferred.

Demonstrated proficiency with GIS mapping tools, GPS navigation systems, and multi-line phone systems.

Strong understanding of medical terminology, first aid procedures, and phone triage protocols.

Excellent analysis skills to evaluate call information quickly and accurately determine appropriate responses.

Proven ability to handle high-pressure situations with calmness, professionalism, and effective communication skills.

Experience in data entry, transcription, negotiation, conflict management, and security protocols will be advantageous.

Ability to work flexible shifts in a fast-paced environment while maintaining attention to detail. Join us in delivering support through energetic dedication and precise coordination! Your commitment can make a profound impact on individuals during their most critical moments.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Patriot is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Patriot’s premises and all workspaces are a Drug free workplace

Applicants must be eligible to work in the US without restrictions for any employer at any time; be able to pass a drug screen and background check.

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