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Call Dispatcher Jobs (NOW HIRING)

Summit County, CO

911 Dispatcher

Frisco, CO · On-site

$35.38 - $50.89/hr

For questions regarding the position, please call Dispatch at 970-668-8600 and ask to speak with a Supervisor. Applications accepted on an ongoing basis. All positions are subject to a pre-employment ...

Table Mountain Casino Resort

Security Dispatcher FT

Friant, CA · On-site

$16.50 - $21.50/hr

Evaluate the severity of each call to determine the appropriate response, including whether to dispatch security officers, contact emergency services, or initiate other necessary actions. * Assign ...

Lynch EMS

EMS Dispatcher / Call-Taker

Anaheim, CA · On-site

$18 - $24/hr

Dispatching appropriate resources to requests for medical transportation in a timely manner ... Serve as a back-up Call Taking Representative and follow all outlined principle duties and ...

Henry's Wrecker Service

Dispatcher

Falls Church, VA · On-site

Coordinate with drivers, call takers, managers, and other dispatch centers to maximize resource utilization. * Maintain accurate documentation and update dispatch software throughout each call.

A&g Towing & Recovery Llc

Dispatcher

Somerset, NJ · On-site

$16/hr

Enter and update call information in the dispatch system. * Coordinate priority calls, accident scenes, and emergency situations. * Handle customer inquiries, complaints, and service updates ...

Aarons Towing LLC

Dispatcher

Warrenton, VA · On-site

$18 - $20/hr

The Dispatcher works closely with call center staff, operators, customers, and management to ensure timely service delivery while maintaining a high level of professionalism and customer service.

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Call Dispatcher information

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$11

$22

$33

How much do call dispatcher jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for call dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a call dispatcher?

Call Dispatchers are professionals responsible for receiving, prioritizing, and relaying information between callers and appropriate emergency or service units. They handle incoming calls, assess the situation, and dispatch police, fire, medical, or other response teams as needed. Call Dispatchers play a critical role in ensuring quick and accurate communication during emergencies, and they often provide instructions to callers while help is on the way. Attention to detail, calmness under pressure, and strong communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a call dispatcher, and why are they important?

To thrive as a Call Dispatcher, you need strong communication skills, quick decision-making abilities, and typically a high school diploma or equivalent. Familiarity with dispatch software, two-way radio systems, and emergency response protocols is often required. Outstanding multitasking, stress management, and active listening set top performers apart in this role. These skills ensure accurate information relay, timely responses, and effective coordination during high-pressure situations.

What are some common challenges faced by call dispatchers, and how can they be effectively managed?

Call Dispatchers often face the challenge of handling high call volumes while maintaining accuracy and composure, especially during emergencies or peak hours. Multitasking, prioritizing urgent requests, and communicating clearly with both callers and field personnel are essential skills. Effective management involves staying organized, using dispatch software efficiently, and practicing stress-reduction techniques. Regular training and support from team members can also help dispatchers adapt to fast-paced environments and deliver reliable service.

What is the difference between Call Dispatcher vs Customer Service Representative?

AspectCall DispatcherCustomer Service Representative
Required CredentialsHigh school diploma, dispatching certifications often preferredHigh school diploma or equivalent, customer service training
Work EnvironmentDispatch centers, transportation companies, emergency servicesCall centers, retail, service industries
Employer & Industry UsageTransportation, logistics, emergency responseRetail, telecommunications, hospitality
Common Search & ComparisonOften compared for communication and coordination rolesCustomer interaction and problem-solving focus

While both roles involve communication, a Call Dispatcher primarily coordinates and directs services like transportation or emergency response, requiring dispatching skills. A Customer Service Representative focuses on assisting customers, resolving issues, and providing information. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Is it hard to get hired as a call dispatcher?

Getting hired as a call dispatcher can vary depending on the employer and location, but generally requires good communication skills, the ability to handle stressful situations, and sometimes prior experience or certification. Many positions are entry-level and may offer on-the-job training, making it accessible for new applicants. Competition can be moderate, and having familiarity with dispatch software or radio systems can improve chances of employment.
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Call Dispatcher jobs near you
Infographic showing various Call Dispatcher job openings in the United States as of September 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Call Taker/Dispatcher (4081)

San Leandro, CA • On-site

Westmed Ambulance Service
Health Care and Social Assistance • 51 - 200 employees
Learn more about Westmed Ambulance Serviceexternal

$24 - $26/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Call Taker/Dispatcher

Salary Range $24.00 - $26.00 Hourly Position Type Full Time Job Shift Day

Description

Looking to start your career in emergency medical services (EMS)? Join a team where every call you take makes a real difference. At Westmed Ambulance, our Call Takers are the first connection in the chain of care. The steady, confident voices that set each transport in motion. You'll be the link between patients, healthcare facilities, and our field crews, helping ensure every transport is handled with accuracy, urgency, and compassion.

At Westmed, you'll be part of a mission-driven organization that connects patients with the care they need, when they need it most. We provide hands-on training, professional growth opportunities, and a supportive environment where your communication skills can grow into a rewarding EMS career.

Be the voice that starts the response — join Westmed Ambulance and take your first step into emergency medical services!

Position Summary:

As part of our Communications Center team, you'll gain valuable insight into EMS operations, dispatch coordination, and patient care logistics — all while developing the skills to advance within the industry. Prior EMS experience preferred but not required — training provided.

Responsibilities:

  • Answer incoming calls with professionalism and empathy
  • Prioritize calls based on urgency
  • Communicate clearly with hospitals, facilities, and dispatchers
  • Collect essential details quickly and accurately
  • Support dispatch operations by relaying updates and identifying potential delays
  • Contribute to a team that keeps healthcare moving safely and efficiently
  • Data Entry Excellence
  • Using CAD system (training provided)
  • Follow HIPAA and confidentiality guidelines when handling patient information.
Qualifications

Qualifications:

  • High school diploma or equivalent; additional training in emergency communications preferred.
  • 35–45 words per minute (WPM)
  • Experience in dispatch, EMS, or call center is a plus.
  • Strong verbal communication and listening skills.
  • Detail oriented with the ability to multitask and work in a high stress/fast-paced environment.
  • Familiarity with medical terminology and emergency response procedures preferred
  • Clear and confident communicator who stays calm under pressure
  • Team player with a positive, service-minded attitude
  • Willingness to work weekends, and some holidays

Salary:

  • Hourly Range: $22.00 – $24.00

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Full Time / 0700-1800 (11hr Shift)
  • Weekend availability/some holidays

Westmed Ambulance Service is an Equal Opportunity / Affirmative Action Employer. It is Westmed Ambulance Service's policy to provide equal opportunity to all qualified applicants for employment, and not to discriminate on any basis of age, citizenship, color, physical disability, mental disability, medical condition, pregnancy, genetic information, military or veteran status, marital status, national origin, race, ancestry, religion, gender, sexual orientation, gender identity, gender expression or any class protected by State law.

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