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Telephone Dispatcher Jobs (NOW HIRING)

Constellis

Dispatcher/Alarm Monitor

Lakewood, CO · On-site

$32.21/hr

Communicating audio messages via radio and telephone. * Coordinating law enforcement and public ... Operate multi-channel radio and telephone dispatch equipment. * Access Federal, State, and local ...

Constellis

Dispatcher/Alarm Monitor

Lakewood, CO · On-site

$32.21/hr

Communicating audio messages via radio and telephone. * Coordinating law enforcement and public ... Operate multi-channel radio and telephone dispatch equipment. * Access Federal, State, and local ...

Constellis

Dispatcher/Alarm Monitor

Philadelphia, PA · On-site

$26.59/hr

Communicating audio messages via radio and telephone * Coordinating law enforcement and public ... Operate multi-channel radio and telephone dispatch equipment. Access Federal, State, and local ...

Constellis

Dispatcher/Alarm Monitor

Philadelphia, PA · On-site

$26.59/hr

Communicating audio messages via radio and telephone * Coordinating law enforcement and public ... Operate multi-channel radio and telephone dispatch equipment. * Access Federal, State, and local ...

Constellis

Dispatcher/Alarm Monitor

Philadelphia, PA · On-site

$26.59/hr

Communicating audio messages via radio and telephone * Coordinating law enforcement and public ... Operate multi-channel radio and telephone dispatch equipment. Access Federal, State, and local ...

Constellis

Dispatcher/Alarm Monitor

Philadelphia, PA · On-site

$26.59/hr

Communicating audio messages via radio and telephone * Coordinating law enforcement and public ... Operate multi-channel radio and telephone dispatch equipment. * Access Federal, State, and local ...

Bannerhealth

Dispatcher

Sonora, CA · On-site

The dispatcher must be familiar with all courier and hospital routes; local and statewide ... radio, telephone and computer. Records and dispatches all requests for pick up and deliveries ...

Technica LLC

Dispatcher

Fort Wainwright, AK · On-site

$27.82/hr

This position will receive calls from Soldiers, Family Members and Retirees via telephone and relay missions via radios to drivers for execution.The dispatcher will provide total calls per day, time ...

Jackson Rancheria Casino Resort

Dispatcher

Jackson, CA · On-site

$19 - $24.70/hr

Under the direction of the Dispatch Supervisor, the Dispatcher is responsible for efficient telephone and radio communications. Responsibilities Receive, prioritize and dispatch requests for service ...

University of San Francisco

Dispatcher

Hilltop, MN

A Dispatcher follows a leadership model that practices values based and community policing ... Basic principles in communicating by means of telephone and/or face to face contact. Skill/Ability ...

City of Hanford

Communications Dispatcher

Hanford, CA

$57K - $70K/yr

Lateral Communications Dispatcher Recruitment Incentives: 1. Signing Bonus: A one-time signing ... Receive incoming telephone and radio requests for emergency and routine services. Question ...

City of University City

Dispatcher

University City, MO · On-site

$53K/yr

This position is responsible for dispatching emergency responders such as police, fire and ... radio-telephone transmitting and receiving systems.Knowledge of Police and Fire organization ...

University of San Francisco

Dispatcher

Hilltop, MN

A Dispatcher follows a leadership model that practices values based and community policing ... Basic principles in communicating by means of telephone and/or face to face contact. Skill/Ability ...

University of Utah

Dispatcher

Salt Lake City, UT · On-site

$18/hr

Assists public via telephone and in-person to assess situations and problems. Determines ... Problem Solving Dispatchers are responsible for questioning callers to obtain sufficient ...

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Telephone Dispatcher information

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How much do telephone dispatcher jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for telephone dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a telephone dispatcher?

Telephone Dispatchers are professionals responsible for receiving and handling emergency and non-emergency calls, typically for police, fire, or ambulance services. They gather crucial information from callers, assess the situation, and coordinate the appropriate response by dispatching emergency personnel and resources. In addition to relaying information quickly and accurately, they may also provide instructions to callers and maintain communication with field units. This role requires strong communication skills, the ability to stay calm under pressure, and proficiency with specialized communication systems.

What skills and qualifications are needed to be a telephone dispatcher?

To thrive as a Telephone Dispatcher, you need excellent verbal communication, multitasking abilities, and strong attention to detail, typically supported by a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency response protocols is essential. Calmness under pressure, problem-solving skills, and the ability to remain composed during stressful situations set top performers apart. These skills ensure accurate information relay and effective coordination, which are crucial for public safety and timely emergency response.

What are common challenges telephone dispatchers face, and how can they overcome them?

Telephone Dispatchers often deal with high-pressure situations, such as managing multiple emergency calls at once or coordinating timely responses with field units. Staying calm under pressure and using prioritization skills are crucial to ensure the right resources are dispatched efficiently. Clear communication and familiarity with dispatch software also help minimize errors. Many organizations provide ongoing training and peer support to help dispatchers develop these abilities and manage job-related stress effectively.

What is the difference between Telephone Dispatcher vs Customer Service Representative?

AspectTelephone DispatcherCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in dispatch or communicationHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, transportation hubs, emergency servicesRetail, call centers, corporate offices
Employer & Industry UsageTransportation, emergency services, logisticsRetail, tech, healthcare, finance
Common Search & ComparisonOften compared for communication skills and multitaskingCompared for customer interaction and problem-solving skills

The main difference between a Telephone Dispatcher and a Customer Service Representative lies in their work focus. Dispatchers primarily coordinate transportation or emergency responses, requiring specific communication skills and sometimes certifications. Customer Service Representatives handle client inquiries across various industries, focusing on customer satisfaction. Both roles involve communication and call handling but serve different operational needs.

How do you become a telephone dispatcher?

To become a telephone dispatcher, candidates typically need a high school diploma or equivalent and must complete on-the-job training or certification programs. Strong communication skills, the ability to multitask, and familiarity with radio or phone systems are important; some positions may require background checks or specific certifications depending on the industry.

Is it hard to get hired as a telephone dispatcher?

Getting hired as a telephone dispatcher can vary depending on the employer and location, but generally requires good communication skills, the ability to handle stressful situations, and sometimes a background check or certification. Entry-level positions are often available, and previous experience in customer service or emergency response can improve chances of employment.

What disqualifies you from being a telephone dispatcher?

Disqualifications for a telephone dispatcher typically include a criminal record, poor communication skills, inability to pass background checks or drug tests, and a lack of necessary certifications or a valid driver's license if required. Additionally, candidates must often demonstrate good judgment, multitasking ability, and the capacity to work under stress; failure in these areas can be grounds for disqualification.
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What cities are hiring for Telephone Dispatcher jobs?

Cities with the most Telephone Dispatcher job openings:

What states have the most Telephone Dispatcher jobs?

States with the most job openings for Telephone Dispatcher jobs include:

What are popular job titles related to Telephone Dispatcher jobs?

For Telephone Dispatcher jobs, the most frequently searched job titles are:

Telephone Dispatcher jobs near you
Infographic showing various Telephone Dispatcher job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher/Alarm Monitor

Lakewood, CO • On-site

Constellis
Investigation and Physical Security Services • 10K+ employees
Learn more about Constellisexternal

$32.21/hr

Full-time

Re-posted 16 days ago

Constellis rating

7.3

Company rating: 7.3 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

Job description

POSITIONSUMMARY

Monitor Federal Protection Services and contractguardradio traffic, receive emergency and non-emergency phone calls, andmonitorsecurity alarm systems in Federal Buildings for all US states and territories. Coordinate theappropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems.

COMPENSATION

HOURLY RATE:$32.21/hr. + $5.09/hr. H&W

RESPONSIBILITIES

  • Monitor Federal Protection Services and radio traffic while coordinating theappropriate responsesto emergency and non-emergency situations performing duties such as:
  • Communicating audio messages via radio and telephone.
  • Coordinating law enforcement and public safety personnel activities.
  • Transferring public safety information.
  • Answering questions and updating client records.
  • Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.
  • Log all calls in database including required details of each call.
  • Keepadditionaldetailed logs tomaintainaccuraterecords of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers.
  • Operate multi-channel radio and telephone dispatch equipment.
  • Access Federal, State, and local databases andmaintaincompliance regulations and procedures.
  • Assistwith quality review of events created by fellow dispatchers.
  • Monitor alarms received and keep records based on unique accounts.
  • Proficiently perform administrative tasks on desktop computer and notify management of any technological issues.
  • Monitor in-house closed-circuit television (CCTV) cameras.
  • Perform dispatching duties for other locationsin the event ofa failure.
  • Assistin the training of dispatcher trainees.
  • Routinely test alarms, communication systems, and other devices.

QUALIFICATIONS

  • US Citizenship Required.
  • Candidates will need to undergo a background check.
  • Valid driver's license and reliable transportationrequired.
  • High School diploma or GED.
  • Ability to work under stress and to respond to emergency communications.
  • Excellent communication and phone skills.
  • Ability to handle filing and other administrative duties.
  • Existing dispatch or use of a multi-system phone system is preferred, but on-the-job training is provided in order to obtain knowledge of how a 24-hour emergency communication center operates; to gain familiarity with public safety functions and concerns; to learn of the public safety communications environment, demands, requirements and related laws, to include regulations and systems.
  • Computer Skills -- Efficient knowledge/use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error.
  • Successful completion of Critical testing isrequiredprior to hire (provided by company)

BENEFITS

Constellis offers a comprehensive, total rewards package that includes competitive compensationand aflexible benefitspackage that reflects its commitment to creating a diverse and supportive workplace.

Equal Opportunity Employer

Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet

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