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Call Center Jobs in High Point, NC (NOW HIRING)

EmergeOrtho

Call Center Specialist

Greensboro, NC · On-site

$16.25 - $20.25/hr

Join EmergeOrtho as a Call Center Specialist - Hiring Immediately! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

TTEC

Call Center Manager

Winston Salem, NC · On-site

Call Center Manager Apply now Save jobSaved job Your potential has a place here with TTECs award-winning employment experience. As a Call Center Manager working onsite in Winton Salem NC,youll be a ...

EmergeOrtho

Call Center Specialist

Greensboro, NC · On-site

$16.25 - $20.25/hr

Our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and reschedule services and assist with ...

EmergeOrtho

Call Center Specialist

Greensboro, NC · On-site

$14.50 - $18.25/hr

Our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and reschedule services and assist with ...

TTEC

Call Center Manager

Winston Salem, NC · On-site

As a Call Center Manager working onsite in Winton Salem NC, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are ...

SPECTRUM

Call Center Representative

Greensboro, NC · On-site

$20/hr

... call center #LI-NS1 CBI112 2026-79931 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for ...

MBA CSi

Facilities Call Center Representative

Greensboro, NC · On-site

$13.50 - $17.25/hr

MBA Consulting Services, Inc. (MBA CSi) is seeking a customer-focused Inbound Call Center Representative to support facility maintenance operations for the United States Postal Service (USPS) in ...

SPECTRUM

Call Center Representative

Greensboro, NC · On-site

$20/hr

Working in an open, friendly environment with a supportive, energetic team We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric ...

Vertical Supply Group

Be Seen First

Call Center Customer Service Representative

Greensboro, NC · On-site

$20.50/hr

Call Center Experience Preferred. · Researches, enters and updates required information using available resources · Manages and resolves customer complaints, identifies and escalates priority ...

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Call Center information

See High Point, NC salary details

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How much do call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for call center in High Point, NC is $15.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.16 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in High Point, NC?

The most popular types of Call Center jobs in High Point, NC are:

What are popular job titles related to Call Center jobs in High Point, NC?

For Call Center jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in High Point, NC look for?

The top searched job categories for Call Center jobs in High Point, NC are:

What cities near High Point, NC are hiring for Call Center jobs?

Cities near High Point, NC with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in High Point, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,240 per year, or $16 per hour.

Call Center Specialist

EmergeOrtho

Greensboro, NC • On-site

$16.25 - $20.25/hr

Full-time

PTO

Re-posted 2 days ago

EmergeOrtho rating

6.8

Company rating: 6.8 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

495th of 887 rated healthcare providers

Job description

Join EmergeOrtho as a Call Center Specialist - Hiring Immediately!

EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, our Triad region is currently seeking a compassionate Call Center Specialist to join their team. Our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and reschedule services and assist with related administrative tasks.

Why Join EmergeOrtho?

  • Time Off Benefits - PTO offered to support work-life balance
  • Great Team - Join a collaborative, supportive group that values your contributions
  • Premier Orthopedic Organization - Join a trusted leader dedicated to exceptional patient care and clinical excellence

Who Should Apply?

If you're a patient-focused professional who thrives in a fast-paced environment, enjoys helping others, and is passionate about delivering exceptional service, we'd love to hear from you. Join our dedicated team and play a key role in creating a positive patient experience by connecting individuals with the care they need. Be part of something bigger - apply today and help shape the future of orthopedic care at EmergeOrtho!

What EmergeOrtho employees say

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About EmergeOrtho

Sourced by ZipRecruiter

Our Mission Drives Us EmergeOrtho is committed to being the trusted leader in innovative, quality-focused, comprehensive musculoskeletal care. This foundational focus motivates us daily. Our Culture Balances Us Many employers talk about work/life balance. We put it into action. The retention rate of our staff is excellent, speaking volumes about employee satisfaction. Not only do our providers find it professionally stimulating to stay up to date on surgical techniques, nonsurgical treatments, and state-of-the-art equipment—they express overwhelming contentment with the lifestyle they enjoy in their nonworking hours. See how we make working here meaningful and fun.

Company size

1,001 - 5,000 Employees

Headquarters location

Durham, NC, US

Social media

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