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Amazon Call Center Jobs in High Point, NC (NOW HIRING)

EmergeOrtho

Call Center Specialist

Greensboro, NC · On-site

$16.25 - $20.25/hr

Join EmergeOrtho as a Call Center Specialist - Hiring Immediately! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

TTEC

Call Center Manager

Winston Salem, NC · On-site

Call Center Manager Apply now Save jobSaved job Your potential has a place here with TTECs award-winning employment experience. As a Call Center Manager working onsite in Winton Salem NC,youll be a ...

EmergeOrtho

Call Center Specialist

Greensboro, NC · On-site

$14.50 - $18.25/hr

Our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and reschedule services and assist with ...

TTEC

Call Center Manager

Winston Salem, NC · On-site

As a Call Center Manager working onsite in Winton Salem NC, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are ...

Vertical Supply Group

Be Seen First

Call Center Customer Service Representative

Greensboro, NC · On-site

$20.50/hr

Call Center Experience Preferred. · Researches, enters and updates required information using available resources · Manages and resolves customer complaints, identifies and escalates priority ...

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How much do amazon call center jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for amazon call center in High Point, NC is $15.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.16 per hour, depending on experience, location, and employer.

What is an Amazon call center?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon call center position?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

What is the typical work environment like for an Amazon call center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

Can you actually work from home for Amazon call center?

Yes, Amazon call center positions often offer remote work options, allowing employees to perform customer service tasks from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical equipment or training. Availability of remote work may vary by location and position, but many Amazon call center jobs are designed to be remote-friendly.

What are popular job titles related to Amazon Call Center jobs in High Point, NC?

For Amazon Call Center jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Amazon Call Center jobs in High Point, NC look for?

The top searched job categories for Amazon Call Center jobs in High Point, NC are:

What cities near High Point, NC are hiring for Amazon Call Center jobs?

Cities near High Point, NC with the most Amazon Call Center job openings:

Amazon Call Center jobs near you
Infographic showing various Amazon Call Center job openings in High Point, NC as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,240 per year, or $16 per hour.

Call Center Specialist

Greensboro, NC • On-site

EmergeOrtho
Health Care and Social Assistance • 1 - 5K employees

6.8

Company rating: 6.8 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

500th of 895 rated healthcare providers

People enjoy working here

Recommended by parents

Respectful managers

Learn more about EmergeOrthoexternal

$16.25 - $20.25/hr

Full-time

PTO

Re-posted 13 days ago

Job description

Join EmergeOrtho as a Call Center Specialist - Hiring Immediately!

EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, our Triad region is currently seeking a compassionate Call Center Specialist to join their team. Our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and reschedule services and assist with related administrative tasks.

Why Join EmergeOrtho?

  • Time Off Benefits - PTO offered to support work-life balance
  • Great Team - Join a collaborative, supportive group that values your contributions
  • Premier Orthopedic Organization - Join a trusted leader dedicated to exceptional patient care and clinical excellence

Who Should Apply?

If you're a patient-focused professional who thrives in a fast-paced environment, enjoys helping others, and is passionate about delivering exceptional service, we'd love to hear from you. Join our dedicated team and play a key role in creating a positive patient experience by connecting individuals with the care they need. Be part of something bigger - apply today and help shape the future of orthopedic care at EmergeOrtho!

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About EmergeOrtho

Sourced by ZipRecruiter

Our Mission Drives Us EmergeOrtho is committed to being the trusted leader in innovative, quality-focused, comprehensive musculoskeletal care. This foundational focus motivates us daily. Our Culture Balances Us Many employers talk about work/life balance. We put it into action. The retention rate of our staff is excellent, speaking volumes about employee satisfaction. Not only do our providers find it professionally stimulating to stay up to date on surgical techniques, nonsurgical treatments, and state-of-the-art equipment—they express overwhelming contentment with the lifestyle they enjoy in their nonworking hours. See how we make working here meaningful and fun.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Durham, NC, US

Social media

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Hours and flexibility

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