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Part Time Virtual Call Center Jobs in High Point, NC

prometric

Test Center Administrator

Greensboro, NC · On-site

$12.75 - $15.50/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator

Greensboro, NC · On-site

$12.75 - $15.50/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator

Greensboro, NC · On-site

$12.75 - $15.50/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

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Part Time Virtual Call Center information

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What are popular job titles related to Part Time Virtual Call Center jobs in High Point, NC?

For Part Time Virtual Call Center jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Part Time Virtual Call Center jobs in High Point, NC look for?

The top searched job categories for Part Time Virtual Call Center jobs in High Point, NC are:

What cities near High Point, NC are hiring for Part Time Virtual Call Center jobs?

Cities near High Point, NC with the most Part Time Virtual Call Center job openings:

Part Time Virtual Call Center jobs near you
Infographic showing various Part Time Virtual Call Center job openings in High Point, NC as of August 2026, with employment types broken down into 100% Part Time. Highlights an 90% In-person, and 10% Remote job distribution.

Title Call Center Specialist| Part-Time | Steven Tanger Center for the Performing Arts

Oak View Group

Greensboro, NC • On-site

$16/hr

Part-time

Retirement

Posted 29 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

23rd of 36 rated event venues

Job description

Call Center Specialist| Part-Time | Steven Tanger Center for the Performing Arts
Location US-NC-Greensboro
Job Post Information* : Posted Date 1 month ago(7/17/2026 5:14 PM)
Job ID 2026-33058
Category Box Office
Type Regular Part-Time
Location : Location US-NC-Greensboro
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 27401
Location : Address 300 N Elm St
Job Post Information* : Post End Date 10/16/2026
Overview

As a Call Center Specialist for the call center, you will be working directly with the customer via phone and email to answer general inquiries, address concerns, and assist with requests and services. This position uses the Ticketmaster system (Archtics and Host) and focuses heavily on CRM. Having an upbeat personality, a positive attitude, and professionalism are traits that will ensure success. 

This role will pay an hourly rate of $16.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until October 16, 2026.

Responsibilities
  • Answering inbound calls and responding to emails regarding customer inquiries promptly and professionally. 
  • Predominantly assisting season subscribers with exchanges and add-ons.
  • Providing accurate information about products, services, and policies. 
  • Troubleshooting and resolving customer issues efficiently and effectively. 
  • Handling customer complaints, escalating complex issues to supervisors when necessary. 
  • Maintaining detailed and accurate records of customer interactions and transactions. 
  • Following up with customers to ensure their issues are resolved to their satisfaction. 
  • Continuously updating knowledge of company products, services, and processes. 
  • Collaborating with team members to improve overall customer service. 
  • Operating and managing a multiline phone console, routing, and screening calls. 
  • Providing exceptional customer service to clients. 
  • Perform other duties and responsibilities as assigned. 
Qualifications
  • Knowledge of Ticketmaster Host and Archtics is preferred.
  • 6 months to 1 year of experience in a customer service-related position preferred. 
  • Must be able to function in a fast-paced, high-pressure environment. 
  • Must have a high level of basic computer and email skills.
  • Ability to interact with a diverse group of guests in a friendly and positive manner. 
  • Must be able to work a flexible schedule, including evenings, weekends, and holidays. 
  • Possess strong interpersonal and communication skills. 
  • Ability to work both independently and as part of a team. 
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