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Remote Call Center Jobs in High Point, NC (NOW HIRING)

Volvo Group

Remote Parts Call Center Agent

Greensboro, NC · On-site +1

$53K - $66K/yr

This is a remote position supporting customers across the United States and Canada and requires availability to work a schedule ending at 5:00 PM Pacific Time. Required • Associate degree in Diesel ...

Paychex

Client Service Representative

High Point, NC · On-site +1

$20/hr

Bachelor's Degree - Preferred * call center customer service experience is preferred Compensation In the spirit of pay transparency, we are excited to share that the starting base pay range for this ...

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See High Point, NC salary details

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How much do remote call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote call center in High Point, NC is $15.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.16 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are the most commonly searched types of Call Center jobs in High Point, NC? The most popular types of Call Center jobs in High Point, NC are:
What are popular job titles related to Remote Call Center jobs in High Point, NC? For Remote Call Center jobs in High Point, NC, the most frequently searched job titles are:
What job categories do people searching Remote Call Center jobs in High Point, NC look for? The top searched job categories for Remote Call Center jobs in High Point, NC are:
What cities near High Point, NC are hiring for Remote Call Center jobs? Cities near High Point, NC with the most Remote Call Center job openings:
Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in High Point, NC as of August 2026, with employment types broken down into 57% Full Time, 14% Part Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,240 per year, or $16 per hour.

NORTH CAROLINA only - Work at Home Call Center Representative

InfoCision

Denton, NC • Remote

$10/hr

Full-time, Other

Re-posted 12 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers

Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $10.00 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

What InfoCision employees say

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