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Entry Level Call Center Jobs in High Point, NC (NOW HIRING)

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Entry Level Call Center information

See High Point, NC salary details

$9

$15

$22

How much do entry level call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level call center in High Point, NC is $15.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.16 per hour, depending on experience, location, and employer.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I get an entry level call center job with no experience?

Entry level call center jobs typically do not require prior experience, making them accessible to applicants new to customer service roles. Basic skills such as communication, computer literacy, and a positive attitude are often sufficient, and training is usually provided on the job.

How do I become an entry level call center agent with no experience?

To become an entry level call center agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; applying to companies that hire entry-level candidates is also recommended.

Which entry level call centers pay the most?

Entry level call center positions typically offer higher pay in industries such as technology, finance, and healthcare, where specialized knowledge or certifications can lead to increased wages. Companies with larger customer service operations or those that require bilingual skills often pay more than standard roles. Factors like location, company size, and the complexity of the support provided also influence pay rates for entry level call center jobs.
More about Entry Level Call Center jobs

What are the most commonly searched types of Call Center jobs in High Point, NC?

The most popular types of Call Center jobs in High Point, NC are:

What cities near High Point, NC are hiring for Entry Level Call Center jobs?

Cities near High Point, NC with the most Entry Level Call Center job openings:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in High Point, NC as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,240 per year, or $16 per hour.

Customer Relationship Center Sales Agent - Flow Automotive Companies

Flow Automotive Companies

Winston Salem, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Key responsibilities

  • Handle customer inquiries and support sales and service appointment scheduling via multiple communication channels.

  • Use CRM tools to build customer profiles, provide price quotes, and document interactions.

  • Collaborate with dealership staff, brand partners, and marketing teams to support lead generation and conversion.

Flow Automotive rating

7.0

Company rating: 7.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

66th of 157 rated car dealerships

Job description

Automotive Customer Service & Sales Agent (BDC / Call Center) – Flow Automotive Companies

Location: Winston-Salem, NC

Job Type: Full-Time | Entry-Level | On-site

Join a Leader in Automotive Innovation – Become a Digital Sales & Service Agent at Flow Automotive Companies

The automotive industry is transforming—and Flow Automotive is leading the charge. Our Customer Relationship Center (CRC) is at the forefront of digital automotive retail, supporting 54 dealerships and 26 brands across North Carolina and Virginia. From our state-of-the-art facility in downtown Winston-Salem, our team handles sales inquiries and service appointment scheduling with the highest level of professionalism and care.
We’re hiring Automotive Customer Service & Sales Agents to connect with customers via phone, email, chat, and text. Whether you're coming from hospitality, retail, tech support, call centers, or another customer-facing field, our comprehensive paid training will set you up for success.

What You'll Do

• Provide exceptional customer service across multiple communication channels (inbound/outbound calls, chat, text, email)

• Engage with customers to understand their needs and provide customized vehicle sales or service solutions

• Set high-quality appointments for vehicle purchases or service visits

• Use CRM tools to build customer profiles, provide price quotes, and document interactions

• Collaborate with dealership staff, brand partners, and marketing teams to support lead generation and conversion

• Meet daily/weekly/monthly performance targets

• Work on-site in our office (not a hybrid or remote position)

Who We're Looking For

• Strong verbal and written communication skills

• A positive, goal-oriented work ethic with a desire to grow earnings through performance

• Comfort navigating CRM systems and digital communication tools

• Ability to think critically and match products or services to customer needs

• Team player with a professional presence and proactive attitude

• High school diploma required; Associate’s or Bachelor’s degree preferred

• No automotive experience required – we train for success!

Why Join Flow Automotive?

• Be part of a company that values innovation, community, and growth

• Join a high-performance team in an industry-leading Business Development Center

• Opportunity for career growth, leadership development, and internal promotions

Compensation & Benefits
  • Competitive hourly pay with performance-based bonuses
  • Full benefits package, including:

  - Medical, dental, vision, and life insurance (with dependent coverage)

  - Paid time off + paid volunteer hours

  - 401(k) retirement plan with company match

  - Employee vehicle purchase & service discounts

  - Scholarship opportunities for employee children

  - On-site fitness center and nurse

  - Wellness program and financial wellness tools

Keywords to Help You Find This Job:

Automotive customer service | Business Development Center (BDC) Agent | Call Center Agent | Sales Development Representative | Inbound/Outbound Sales | Online Car Sales | Automotive CRM | Entry-Level Sales | Appointment Setter | Personal Shopper | Customer Support | Digital Concierge | Car Dealership Jobs | Service Scheduler | Remote-Friendly Sales (if applicable) | Hospitality | Military Experience | Winston-Salem Jobs | Triad NC Jobs

Pre-employment drug screening is required.

Flow Automotive Companies is an Equal Opportunity Employer.

We welcome applicants of all backgrounds and experiences to apply.

Flow Automotive Companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

What Flow Automotive employees say

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