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Entry Level Call Center Jobs in Raleigh, NC (NOW HIRING)

Acquire

Marketing and Communications Assistant

Raleigh, NC · On-site

$50K - $60K/yr

By bringing our communications team out of a call center and back to a dynamic customer-facing role ... This is a full-time, entry-level position with competitive pay and opportunities for upward ...

TEKsystems

Email Customer Service Reps

Raleigh, NC · Remote

$16/hr

... support, zendesk, Call center, Support, Customer service oriented Additional Skills ... Entry Level Job Type & Location This is a Contract to Hire position based out of Raleigh, NC. Pay ...

All JobsCall Center JobsEntry Level Call Center JobsEntry Level Call Center Jobs in Raleigh, NC

Entry Level Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do entry level call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for entry level call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

How do you get an entry level call center job with no experience?

To get an entry level call center job with no experience, focus on developing strong communication and customer service skills, which are highly valued in the industry. Highlight any relevant soft skills on your resume, such as problem-solving and patience, and consider obtaining certifications like customer service or call center training to improve your chances of being hired.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

How to work in an entry level call center for beginners?

To work in an entry-level call center, beginners should develop strong communication and active listening skills, familiarize themselves with customer service software, and demonstrate a positive attitude. Prior experience is not required, but having basic computer skills and the ability to handle stressful situations can improve job performance. Training is typically provided to teach company protocols and product knowledge.

Can I work in an entry level call center without experience?

Entry level call center positions typically do not require prior experience, as training is usually provided to develop necessary skills such as communication and customer service. Employers often look for strong interpersonal skills and a positive attitude, making these roles accessible to candidates new to the field.
More about Entry Level Call Center jobs
What are the most commonly searched types of Call Center jobs in Raleigh, NC? The most popular types of Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Call Center jobs? Cities near Raleigh, NC with the most Entry Level Call Center job openings:
Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Entry Level Marketing - College Graduates

Acquire

Raleigh, NC

$48K - $60K/yr

Full-time

Re-posted 9 days ago

Job description

Company Description

Acquire is the ultimate marketing team in the Triangle headquartered in North Hills, Raleigh. Our award-winning management training program constantly trains and produces exceedingly capable managers that can bring your company the results you've continuously been looking for. We believe in cultivating an environment that breeds opportunity and encourages people to be the best version of themselves. Our team members see work as more than just a job-it's a career built on passion, grit, and ambition. From achieving personal success to lifting others up to do the same, we all rise together.  Our culture is centered around making an impact. 

Job Description

Average SALARY: $48,000 to $60,000

Please note: This is a FULL-TIME and ON-SITE position. All applicants should have living accommodations in the Raleigh-Durham area or be willing to commute on a daily basis. 

We have recently expanded and added new clients to our database. As a result, we are currently looking to fill several entry-level positions and internships immediately. These new additions to our marketing teams will be crucial to the development of each new campaign and will be cross-trained in all facets of marketing, sales, business, client acquisition, and human resources.

To uphold our brand management standards and relationship status with our clients, we offer ongoing training; and we work in teams. We pride ourselves on the amount of personal and professional growth our team members can experience, so if you're looking for a new challenge, look no further!

These roles will involve:

  • Marketing /Advertising: you'll be responsible for product marketing and advertising materials at events, trade shows, retail centers, and other venues
  • Brand Management: you'll explain products and services with enthusiasm for representing our clients and their offers to the public
  • Customer Service: you'll be offering general customer service and assistance to customers as/ when needed.
  • New Customer Acquisition: you'll be registering interested customers for their latest products and/or services.

Benefits/ Environment:

  • Teamwork: we work in teams because it helps new people learn and leads to a better customer experience due to added atmosphere and enthusiasm
  •  Compensation: we operate in a performance-based industry and offer uncapped on target earnings averaging above the national average
  • Growth: We'll need people to rapidly advance into leadership and management roles if we want to expand and diversify our client portfolio
  • Development: learn the most desirable/ marketable career skills within your first few months (marketing, sales, recruitment, leadership, administration, client relations, management)
  • Travel/ Events: Top performers will have the opportunity to attend black tie events, award ceremonies, regional conferences, gourmet meals, and more throughout the US.
Qualifications

Requirements and Recommendations:

  • Experience: Retail sales, hospitality, call center, marketing, promotions, administration, recruitment, sport, or similar experience is helpful.
  • Education: no specific education or qualifications are required, but we do expect you to bring an open mind and be willing to learn new skills.
  • Skills: necessary customer service skills and the ability to work well independently and as part of a team are essential.
  • Qualities: outgoing, extroverted people with a sense of humor tend to excel in these roles, but we welcome those willing to expand their comfort zones!
Additional Information

Additional information

Ready? Let's do this!

If you are ready to make a difference in the lives of our clients and team, click on the apply button below. If you meet the requirements, you can expect to hear from us within 24-72 hours.

Apply