High school diploma or equivalent training and experience. * 3 years customer service experience, preferably in a technical call center environment * Call tracking system experience * Outstanding ...
High school diploma or equivalent training and experience. * 3 years customer service experience, preferably in a technical call center environment * Call tracking system experience * Outstanding ...
Call Center Representative
Atlanta, GA · Remote
$19/hr
As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 10:00 am to 6:30 ...
Call Center Representative
Atlanta, GA · Remote
$19/hr
As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 10:00 am to 6:30 ...
Call Center Representative
Atlanta, GA · Remote
$19/hr
As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 10:00 am to 6:30 ...
Call Center Representative
Atlanta, GA · Remote
$19/hr
As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 10:00 am to 6:30 ...
Work From Home - Virtual Outbound Call Center
Atlanta, GA · On-site +1
$15 - $17/hr
Responsive recruiter We are looking for motivated and reliable Virtual Call Center Representatives to join our growing team. This is an excellent opportunity to work from home while representing top ...
Work From Home - Virtual Outbound Call Center
Atlanta, GA · On-site +1
$15 - $17/hr
Responsive recruiter We are looking for motivated and reliable Virtual Call Center Representatives to join our growing team. This is an excellent opportunity to work from home while representing top ...
Be Seen First
Call Center Representative
Atlanta, GA · On-site
$17 - $25/hr
We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Niagara Falls NY.
Quick apply
Be Seen First
Call Center Representative
Atlanta, GA · On-site
$17 - $25/hr
We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Niagara Falls NY.
Call Center Associate
Tucker, GA · On-site
And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...
Call Center Associate
Tucker, GA · On-site
And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...
And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...
And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...
Full Time Call Center Agent Immediately hiring Full Time Call Center Agents at AMTI! Call Center Agents at AMTI provide friendly, professional, and comprehensive support to our clients' customers.
Full Time Call Center Agent Immediately hiring Full Time Call Center Agents at AMTI! Call Center Agents at AMTI provide friendly, professional, and comprehensive support to our clients' customers.
Call Center Agent
$14.50 - $19/hr
Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM. About Us: TeleSpecialists is ...
Call Center Agent
$14.50 - $19/hr
Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM. About Us: TeleSpecialists is ...
Call Center Agent
Atlanta, GA · On-site
$14.75 - $19.25/hr
Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM About Us: TeleSpecialists is ...
Quick apply
Call Center Agent
Atlanta, GA · On-site
$14.75 - $19.25/hr
Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM About Us: TeleSpecialists is ...
Call Center Associate
Tucker, GA · On-site
Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role ...
Call Center Associate
Tucker, GA · On-site
Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role ...
Emory Healthcare Call Center Associate Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and ...
Emory Healthcare Call Center Associate Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and ...
Call Center Associate
$18 - $21.93/hr
The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role manages incoming ...
Call Center Associate
$18 - $21.93/hr
The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role manages incoming ...
And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...
And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...
Call Center Associate
$18 - $21.93/hr
And more The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role manages ...
Call Center Associate
$18 - $21.93/hr
And more The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role manages ...
Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role ...
Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role ...
And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...
And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...
Call Center Associate
Tucker, GA · On-site
Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role ...
Call Center Associate
Tucker, GA · On-site
Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role ...
Call Center Associate
Tucker, GA · On-site
And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...
Call Center Associate
Tucker, GA · On-site
And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...
Call Center Agents at AMTI provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll ...
Call Center Agents at AMTI provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll ...
Call Center information
See Decatur, GA salary details
$10.56 - $11.82
1% of jobs
$11.82 - $13.08
4% of jobs
$13.08 - $14.34
9% of jobs
$15.41 is the 25th percentile. Wages below this are outliers.
$14.34 - $15.60
13% of jobs
$15.60 - $16.86
22% of jobs
The median wage is $16.95 / hr.
$16.86 - $18.11
22% of jobs
$18.57 is the 75th percentile. Wages above this are outliers.
$18.11 - $19.37
14% of jobs
$19.37 - $20.63
8% of jobs
$20.63 - $21.89
4% of jobs
$21.89 - $23.15
3% of jobs
$23.15 - $24.41
1% of jobs
$10
$17
$24
How much do call center jobs pay per hour?
As of Jun 1, 2026, the average hourly pay for call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.
What Are the Qualifications to Get a Call Center Job?
Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.
What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?
To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.
What are some common challenges faced by call center agents, and how can they be managed effectively?
Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.
What are call center jobs?
Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.
What is the highest paying call center job?
The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn significantly higher salaries than entry-level positions. These roles often require experience, leadership skills, and knowledge of call center software and processes.
What is the difference between Call Center vs Customer Service Representative?
| Aspect | Call Center | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; training provided | High school diploma; training provided |
| Work Environment | Call centers, often in large facilities | Office or remote, interacting with customers |
| Employer & Industry Usage | Customer service, sales, technical support | Customer support across various industries |
| Common Search & Comparison | Often compared for communication roles | Related but more personalized customer interaction |
While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Decatur, GA? The most popular types of Call Center jobs in Decatur, GA are:
What are popular job titles related to Call Center jobs in Decatur, GA? For Call Center jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Decatur, GA look for? The top searched job categories for Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Call Center jobs? Cities near Decatur, GA with the most Call Center job openings:
Other
Posted 18 days ago
Intralot rating
7.2
Based on 16 frontline employees who took The Breakroom Quiz
10th of 15 rated gambling companies
Job description
Job Title
Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.
Must be available to work Nights and Weekends on rotational shifts
Education, Training and Experience- High school diploma or equivalent training and experience.
- 3 years customer service experience, preferably in a technical call center environment
- Call tracking system experience
- Outstanding verbal communication skills and a positive attitude
- Relevant experience and/or knowledge in the Sports Betting or gaming industries.
- Previous sales experience preferred
- Working knowledge of tracking software
- Technical customer service skills
- Basic computer skills, including Microsoft Word and Excel
- Excellent telephone etiquette
- Ability to handle being rejected and remain calm and collected
- Strong analytic skills
- Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position
- Ability to work in a team environment
- Ability to troubleshoot
- Ability to explain technical information to a non-technical client
- Understanding of help desk operations, tools, methodologies and processes
Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.
- Handle Chat Support, Inbound calls and answer emails from customers.
- Ensure high quality service for our customers, including escalation of issues as per our internal processes and procedures
- Deliver an attentive and comprehensive service to our customers based on Sports Betting product, account problems and first line support.
- Delivering a high level of customer service to players regarding their queries and inform them about promotions and other products
- Engage potential customers in dialogue that open opportunities
- Support and guide customers with all requests and escalating and following up when necessary.
- Meet company expectation for excellent customer service
- Maintain a friendly, professional tone at all times
- Function as part of the team with sincere enthusiasm
- Take relevant notes on all call for future use and enter into database
Must possess valid documentation to establish identity and U.S. employment eligibility.
Security RequirementsSubmission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot is a requirement of employment. A pre-employment drug screening is also a requirement.
Intralot, Inc is an Equal Opportunity Employer