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Call Center Jobs in Boca Raton, FL (NOW HIRING)

Ithink Financial

Call Center Specialist

Delray Beach, FL · On-site

$1.0K/day

Adhere to Member Identification guidelines for the Call Center to ensure member privacy and mitigate security breaches. Education and Experience : Job requires a high school education level of ...

Monarchcasino

Senior Call Center Manager

Atlantis, FL · On-site

The Senior Call Center Manager is responsible for Call Center operations, including, but not limited to, Atlantis Casino Resort Spa and Monarch Casino Resort Spa. The ideal candidate will have a ...

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All JobsCall Center JobsCall Center Jobs in Boca Raton, FL

Call Center information

See Boca Raton, FL salary details

$10

$16

$23

How much do call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for call center in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Boca Raton, FL?

The most popular types of Call Center jobs in Boca Raton, FL are:

What are popular job titles related to Call Center jobs in Boca Raton, FL?

For Call Center jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Boca Raton, FL look for?

The top searched job categories for Call Center jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Call Center jobs?

Cities near Boca Raton, FL with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Boca Raton, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,355 per year, or $17 per hour.

Service Call Center

Toyota of Deerfield Beach

Deerfield Beach, FL • On-site

$15 - $19.25/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

As a service center call center agent, you will be responsible to answer incoming phone calls for service appointments and repairs as well as make outbound cars to generate appointments for our service department.  This rewarding position is full time, with hourly pay plus a commission at the end of each month based on performance.  The work schedule would be 5 days per week, with Sundays off.  We are a very busy Toyota dealership is there is always room to grow and expand with our company.  Apply today online.

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