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Call Center Weekends Jobs in Boca Raton, FL (NOW HIRING)

VITAS Healthcare

Telecare Team Manager

Miramar, FL · On-site

$17 - $18.75/hr

... call center staff, coordinates with interdisciplinary teams, and ensures exceptional patient care and service delivery during evenings, nights, weekends, and holidays. The ideal candidate combines ...

VITAS Healthcare

Telecare Team Manager

Miramar, FL · On-site

$17 - $18.75/hr

... call center staff, coordinates with interdisciplinary teams, and ensures exceptional patient care and service delivery during evenings, nights, weekends, and holidays. The ideal candidate combines ...

Global Recovery Solutions LLC

Sales/Admin

Boca Raton, FL · On-site

$50K/yr

Call center in the Boca Raton area looking to fill a handful of positions immediately!!! Applicants ... The hours are Monday-Friday 9am-6pm, with weekends and most major holidays off. So applicants must ...

Global Recovery Solutions LLC

Sales/Admin

Boca Raton, FL · On-site

$50K/yr

Call center in the Boca Raton area looking to fill a handful of positions immediately!!! Applicants ... The hours are Monday-Friday 9am-6pm, with weekends and most major holidays off. So applicants must ...

Acme Insurance Agency

Be Seen First

Licensed Health Insurance Agent for ACA Plans

Delray Beach, FL · On-site

$75K - $150K/yr

Call center or telesales experience (preferred) * Experience with HealthSherpa or Convoso (a plus ... Two weekends per month required Why Join Us? This isn't just another sales job. You'll get: * ✅ ...

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All JobsCall Center Weekends JobsCall Center Weekends Jobs in Boca Raton, FL

Call Center Weekends information

See Boca Raton, FL salary details

$10

$16

$23

How much do call center weekends jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for call center weekends in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What are popular job titles related to Call Center Weekends jobs in Boca Raton, FL?

For Call Center Weekends jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Call Center Weekends jobs in Boca Raton, FL look for?

The top searched job categories for Call Center Weekends jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Call Center Weekends jobs?

Cities near Boca Raton, FL with the most Call Center Weekends job openings:

Call Center Weekends jobs near you

Order Intake I/Customer Service Contact Center Rep (M-F 8a-5p)

Warrior Service Company LLC

West Palm Beach, FL • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Key responsibilities

  • Manage incoming orders, verify details, and create accurate work orders in the system.

  • Respond to and route incoming calls, emails, and service requests, providing customer support and documenting interactions.

  • Relay information from field technicians to clients and maintain communication to support operational workflows.

Job description

Order Intake 1

Customer Service Contact Center Rep

Monday to Friday 8a-5p

On-Site in Palm Springs, FL


As a Customer Service Representative (Order Intake), you’ll manage incoming orders, approvals, and updates, playing a vital role in supporting our customers and ensuring operational success. This role requires strong administrative skills, excellent communication abilities, and attention to detail to complete daily responsibilities efficiently.

Key Responsibilities:

  • Make initial contact with new patients to verify addresses, phone number, and obtain a secondary contact.
  • For emergency orders, contact patients upon receipt of the order.
  • Respond to and route incoming calls appropriately, transferring them as necessary.
  • Provide excellent customer service to veterans, retail customers, and VA officials via phone, in person, and email.
  • Resolve customer complaints, concerns, and inquiries in a timely manner, documenting them in the complaint log.
  • Record thorough notes in Salesforce and set follow-up reminders as needed.
  • Relay real-time information from field technicians to clients, ensuring clear communication.
  • Prepare and maintain a daily task list for efficient workflow.
  • Create accurate work orders in our software system and ensure entries are correct.
  • Handle incoming calls from clients and technicians, documenting service completion details.
  • Monitor email inboxes for new service requests, updates, and system messages.
  • Work across multiple software platforms, both internal and client-facing.
  • Build and maintain strong client relationships to support continued engagement.
  • Respond to daily emails in both the main order intake and assigned work email inboxes.


Location:

  • On-Site in Palm Springs, FL 33406 (Must reliably commute or plan to relocate before starting work).


Compensation:

  • $20.00 - $22.00 per hour


Benefits Include:

  • 401(k) with matching
  • Dental, health, and vision insurance
  • Paid time off and parental leave


Qualifications:

  • 2-3 years of call center experience  (Required)
  • 2-3 years of order intake experience with customer service  (Required)
  • 2-3 years of heavy inbound phone and email inquiries that requires clear communication with both veterans and team members
  • 2-3 years of work experience managing both proactive scheduling and communication
  • Experience with high call and email volume with clear communication for veterans and team members
  • Strong scheduling experience, managing both proactive communication and scheduling
  • Proficient with email and order management software; familiarity with a CRM (client relationship management) software tool such as SalesForce CRM preferred
  • Excellent verbal and written communication skills with the ability to manage client interactions professionally
  • Ability to pass a background check


Work Environment:

  • In-person in an office setting located on-site in Palm Springs, FL 


Schedule:

  • Monday to Friday 8a to 5p
  • Paid Training Monday to Friday 8a to 5p
  • Potential work after hours, holidays and weekends

M-F 8a to 5p
40 hours per week