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Call Center Supervisor Jobs in Decatur, GA (NOW HIRING)

Call Center Representative

Atlanta, GA Β· On-site

$15 - $25/hr

We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Niagara Falls NY. Company Description Service Gurus Inc. is a labor ...

One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities Knowledge of ...

Call Center Agent

Atlanta, GA Β· On-site

$16/hr

Part-Time Call Center AgentCompany: AMTI l Location: Atlanta, GA (In-Office)Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and HolidaysAMTI is hiring Part-Time Call Center Agents ...

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Banking Call Center Specialist Alpharetta, GA - Onsite (must live within 20-25 miles) $20/hr Direct Hire Schedule: Monday-Friday, 8am-8pm EST + rotating Saturdays (2-3/month) Requirements: * 1+ year ...

New

Call Center Representative

Alpharetta, GA Β· On-site

$15.50 - $19.50/hr

Monday-Friday, 8:00 AM-5:00 PMAbout UsWe're excited to welcome a positive, upbeat, friendly, and motivated full-time Bilingual Call Center Representative to our growing team; who is passionate about ...

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 9:00 am to 5:30 ...

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 9:00 am to 5:30 ...

Call Center Agent

Atlanta, GA Β· On-site

$53K - $59K/yr

Job Summary We are seeking a motivated Call Center Agent to communicate with customers, respond to inquiries, and provide professional assistance throughout the customer experience. This position is ...

Call Center Agent

Atlanta, GA Β· On-site

$53K - $59K/yr

Job Summary We are seeking a motivated Call Center Agent to communicate with customers, respond to inquiries, and provide professional assistance throughout the customer experience. This position is ...

Call Center Agent

Atlanta, GA Β· On-site

$14.50 - $19/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM. About Us: TeleSpecialists is ...

Call Center Agent

Atlanta, GA Β· On-site

$53K - $59K/yr

Job Summary We are seeking a motivated Call Center Agent to communicate with customers, respond to inquiries, and provide professional assistance throughout the customer experience. This position is ...

Call Center Agent

Brookhaven, GA Β· On-site

$14.75 - $19.50/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM About Us: TeleSpecialists is ...

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Call Center Representative

Atlanta, GA Β· On-site

$17 - $20/hr (+ commission)

We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Buffalo NY.

call center representative

Atlanta, GA Β· On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery ...

call center representative

Atlanta, GA Β· On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery ...

Showing results 21-40

Call Center Supervisor information

See Decatur, GA salary details

$28.8K

$62.3K

$106.9K

How much do call center supervisor jobs pay per year?

As of Sep 13, 2026, the average yearly pay for call center supervisor in Decatur, GA is $62,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $73,200.00 per year, depending on experience, location, and employer.

What is a call center supervisor?

Call Center Supervisors are professionals responsible for overseeing the daily operations of a call center team. They manage and support customer service representatives, monitor performance, handle escalated issues, and ensure quality service is delivered to customers. Their duties often include scheduling shifts, training staff, providing feedback, and implementing procedures to improve efficiency and customer satisfaction. Effective Call Center Supervisors play a key role in maintaining high morale and achieving organizational goals.

What are the key skills and qualifications needed to thrive as a call center supervisor, and why are they important?

To thrive as a Call Center Supervisor, you need strong leadership abilities, customer service expertise, and experience in call center operations, often backed by a relevant associate or bachelor’s degree. Familiarity with call center software (such as CRM systems and workforce management tools) and reporting platforms is typically required. Excellent communication, problem-solving, and conflict resolution skills are vital for effectively managing teams and handling escalated customer issues. These skills ensure efficient team performance, high customer satisfaction, and the achievement of organizational targets.

What are some common challenges faced by call center supervisors and how can they be effectively managed?

Call Center Supervisors often encounter challenges such as high employee turnover, maintaining team motivation, and handling escalated customer issues. To effectively manage these challenges, supervisors focus on building strong communication channels, providing regular feedback, and offering ongoing training opportunities for their team members. Implementing clear performance metrics and fostering a supportive work environment also play a key role in reducing stress and improving overall team productivity. Collaboration with other departments, such as quality assurance and human resources, can further help address operational issues and create a positive, solution-oriented workplace.

What is the difference between Call Center Supervisor vs Customer Service Manager?

AspectCall Center SupervisorCustomer Service Manager
ResponsibilitiesOversees daily call center operations, manages agents, ensures quality serviceDevelops customer service strategies, manages teams, improves customer satisfaction
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeBachelor's degree often preferred; experience in customer service
Work EnvironmentCall centers, customer support centersCorporate offices, customer service departments
Industry UsageCommonly used in call centers and support centersUsed across various industries with customer service teams

The main difference between a Call Center Supervisor and a Customer Service Manager lies in scope and focus. Call Center Supervisors primarily oversee daily operations and agent performance within call centers, while Customer Service Managers develop broader strategies to enhance overall customer satisfaction across multiple channels. Both roles require similar credentials and are integral to customer support teams, but their responsibilities and work environments differ slightly.

How much do call center supervisors make in the US?

Call center supervisors in the US typically earn an average salary of around $50,000 to $65,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and whether the role involves managing large teams or specialized customer service functions.

What are the most commonly searched types of Call Center Supervisor jobs in Decatur, GA?

The most popular types of Call Center Supervisor jobs in Decatur, GA are:

What are popular job titles related to Call Center Supervisor jobs in Decatur, GA?

For Call Center Supervisor jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Call Center Supervisor jobs in Decatur, GA look for?

The top searched job categories for Call Center Supervisor jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Call Center Supervisor jobs?

Cities near Decatur, GA with the most Call Center Supervisor job openings:

Infographic showing various Call Center Supervisor job openings in Decatur, GA as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution, with an average salary of $62,323 per year, or $30 per hour.

Call Center Representative

Atlanta, GA β€’ On-site

$15 - $25/hr

Other

This job post hasΒ expired today.Β Applications are no longer accepted.


Job description

Job Description

Job Description

Service Gurus is seeking to hire 10 experienced Debt Collection in Charlotte NC with proven track record. Must possess current successful third-party collection experience.

Hourly Rate: $15-$25/hr (dependent on collection experience)
Pay Cycle Bonus: earn 10% every dollar collected once you hit bi-weekly goal.
Monthly Bonus: earn 20% for every dollar collected over goal.

Please submit your resume with contact information and someone from our HR department will contact you, if your experience match our qualifications, or call 888-881-7477 Job # 5563 for AI interview.

Company Description

Service Gurus Inc. is a labor force service provider. We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Niagara Falls NY.

Company Description

Service Gurus Inc. is a labor force service provider. We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Niagara Falls NY.