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Call Center Sales Representative Jobs in Michigan

MDS Communications

Remote Call Center Sales Rep

Detroit, MI · Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

ReFloor

Call Center Representative

Troy, MI · On-site

$15 - $18.75/hr

Call Center Representative Are you a people person who loves connecting with others and helping ... If you're ready to make a difference and help our sales team succeed, this is the job for you! What ...

Refloor

Call Center Representative

Troy, MI · On-site

$15 - $18.75/hr

Call Center Representative Are you a people person who loves connecting with others and helping ... If you're ready to make a difference and help our sales team succeed, this is the job for you! What ...

5 Star Roofing Company

Be Seen First

Call Center Sales Agent

Shelby Township, MI · On-site

$14.25 - $18.50/hr

Inside Sales Agent This role focuses on customer development, appointment scheduling, and customer ... Call homeowners after installation to perform post-installation follow-ups * Confirm successful ...

New

Luxury Bath Technologies

Call Center Representative

MI · On-site

$17/hr

Call Center Representative Port Huron, MI $17/hour base + Uncapped Commission Full-Time | Morning ... Deliver and adapt scripted sales pitches * Handle objections and answer customer questions

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How much do call center sales representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for call center sales representative in Michigan is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What is a call center sales representative?

Call Center Sales Representatives are professionals who handle inbound or outbound calls to sell products or services, assist customers, and provide information about offerings. They use scripts or guidelines to communicate effectively, address customer inquiries, and meet sales targets. These representatives work in call centers, either in-house for a specific company or at third-party service providers, using strong communication and persuasion skills to drive sales and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a call center sales representative?

To thrive as a Call Center Sales Representative, you need strong verbal communication skills, persuasive sales techniques, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Outstanding active listening, resilience, and the ability to handle rejection set top performers apart in this role. These skills and qualities are essential for building rapport with customers, achieving sales targets, and maintaining high customer satisfaction in a fast-paced environment.

How does a call center sales representative typically collaborate with other teams to achieve sales targets?

Call Center Sales Representatives frequently collaborate with marketing, customer service, and product teams to achieve their sales goals. They relay customer feedback to improve product offerings, coordinate with marketing on current promotions, and work with customer service to resolve client concerns that could impact sales. This cross-functional teamwork not only helps representatives meet their targets but also ensures a seamless customer experience. Regular meetings and clear communication channels are common practices to keep everyone aligned.

What is the difference between Call Center Sales Representative vs Customer Service Representative?

AspectCall Center Sales RepresentativeCustomer Service Representative
Primary RoleSell products/services and generate sales leadsAssist customers with inquiries, support, and issue resolution
Required SkillsSales techniques, persuasion, product knowledgeCommunication, problem-solving, patience
Work EnvironmentOutbound/inbound calls in call centersInbound calls, customer support centers
Common CertificationsSales training, communication skillsCustomer service certifications, communication skills

While both roles involve phone-based communication, Call Center Sales Representatives focus on selling products and generating revenue, whereas Customer Service Representatives primarily handle customer inquiries and support. The skills overlap in communication, but the main difference lies in the goal of each position.

How do I become a call center sales representative with no experience?

To become a call center sales representative with no experience, focus on developing strong communication and customer service skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent and provide on-the-job training, so demonstrating enthusiasm and a willingness to learn can improve your chances of being hired.

What cities in Michigan are hiring for Call Center Sales Representative jobs?

Cities in Michigan with the most Call Center Sales Representative job openings:

What are popular job titles related to Call Center Sales Representative jobs in MI?

For Call Center Sales Representative jobs in MI, the most frequently searched job titles are:

Call Center Sales Representative jobs near you
Infographic showing various Call Center Sales Representative job openings in Michigan as of August 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution, with an average salary of $32,473 per year, or $15.6 per hour.

Remote Call Center Sales Rep

MDS Communications

Detroit, MI • Remote

$14.73 - $16.50/hr

Full-time

Medical, PTO

Re-posted 17 days ago

Job description

Job DetailsLevel: EntryJob Location: Michigan Remote - MIEducation Level: Not SpecifiedSalary Range: $14. 73 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$14.73-$16.50 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.
Qualifications

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