Security Officer - FT Days - Duluth
$19.28 - $28.92/hr
... center operations Schedule: 4 days on, 4 off - 6am - 7pm. Holidays & weekends as they fall on ... As they fall on rotation Holidays: Yes Call Obligation: No Union: Union Posting Deadline:
Security Officer - FT Days - Duluth
$19.28 - $28.92/hr
... center operations Schedule: 4 days on, 4 off - 6am - 7pm. Holidays & weekends as they fall on ... As they fall on rotation Holidays: Yes Call Obligation: No Union: Union Posting Deadline:
Nurse Manager Birthplace
Duluth, MN · On-site
$116K - $175K/yr
Building B - St Marys Medical Center Department: 2003290 NURSING - BIRTHPLACE - SMMC HOSP The Nurse ... Through effective fiscal and operational management, maintains optimum patient care unit systems ...
Nurse Manager Birthplace
Duluth, MN · On-site
$116K - $175K/yr
Building B - St Marys Medical Center Department: 2003290 NURSING - BIRTHPLACE - SMMC HOSP The Nurse ... Through effective fiscal and operational management, maintains optimum patient care unit systems ...
Nurse Manager Birthplace
Duluth, MN · On-site
$116K - $175K/yr
Building B - St Marys Medical Center Department: 2003290 NURSING - BIRTHPLACE - SMMC HOSP The Nurse ... Through effective fiscal and operational management, maintains optimum patient care unit systems ...
Nurse Manager Birthplace
Duluth, MN · On-site
$116K - $175K/yr
Building B - St Marys Medical Center Department: 2003290 NURSING - BIRTHPLACE - SMMC HOSP The Nurse ... Through effective fiscal and operational management, maintains optimum patient care unit systems ...
... check Call Center Support for In Store Needs Advancement Opportunities to Elite, Full Time or Management Positions BDS Marketing, LLC. ("BDS") is an equal opportunity employer in every aspect of ...
... check Call Center Support for In Store Needs Advancement Opportunities to Elite, Full Time or Management Positions BDS Marketing, LLC. ("BDS") is an equal opportunity employer in every aspect of ...
Retail Print Manager
Duluth, MN · On-site
$23/hr
As a Retail Print Manager at Office Depot you will play a pivotal role in driving print sales and ... Experience in Print Center operations * Experience with logistics, freight, and visual ...
Retail Print Manager
Duluth, MN · On-site
$23/hr
As a Retail Print Manager at Office Depot you will play a pivotal role in driving print sales and ... Experience in Print Center operations * Experience with logistics, freight, and visual ...
As a Retail Print Manager at Office Depot you will play a pivotal role in driving print sales and ... Experience in Print Center operations * Experience with logistics, freight, and visual ...
As a Retail Print Manager at Office Depot you will play a pivotal role in driving print sales and ... Experience in Print Center operations * Experience with logistics, freight, and visual ...
Retail Print Manager
Duluth, MN · On-site
Overview As a Retail Print Manager at Office Depot you will play a pivotal role in driving print ... Experience in Print Center operations * Experience with logistics, freight, and visual ...
Quick apply
Retail Print Manager
Duluth, MN · On-site
Overview As a Retail Print Manager at Office Depot you will play a pivotal role in driving print ... Experience in Print Center operations * Experience with logistics, freight, and visual ...
Dental Office Manager
Duluth, MN · On-site
$60K - $65K/yr
When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients ...
Dental Office Manager
Duluth, MN · On-site
$60K - $65K/yr
When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients ...
Dental Office Manager
Duluth, MN · On-site
$60K - $65K/yr
When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients ...
Dental Office Manager
Duluth, MN · On-site
$60K - $65K/yr
When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients ...
Dental Office Manager
Duluth, MN · On-site
$75K/yr
When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients ...
Dental Office Manager
Duluth, MN · On-site
$75K/yr
When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients ...
Security Officer - Special Operations
Duluth, MN · On-site
$18/hr
Reporting to the Operations Manager, the Security Officer - Special Operations is a vital team ... Fill in for Officers during shortages due to vacations, call-offs, no shows, suspensions, holidays ...
Quick apply
Security Officer - Special Operations
Duluth, MN · On-site
$18/hr
Reporting to the Operations Manager, the Security Officer - Special Operations is a vital team ... Fill in for Officers during shortages due to vacations, call-offs, no shows, suspensions, holidays ...
RN Supervisor Birthplace
Duluth, MN · On-site
$44.34 - $66.51/hr
Responsible for effective fiscal and operational management and maintains optimum patient care unit ... No Holidays: Yes Call Obligation: No Union: Union Posting Deadline: Compensation Range: $44.34 ...
RN Supervisor Birthplace
Duluth, MN · On-site
$44.34 - $66.51/hr
Responsible for effective fiscal and operational management and maintains optimum patient care unit ... No Holidays: Yes Call Obligation: No Union: Union Posting Deadline: Compensation Range: $44.34 ...
RN Supervisor Birthplace
Duluth, MN · On-site
$44.34 - $66.51/hr
Responsible for effective fiscal and operational management and maintains optimum patient care unit ... No Holidays: Yes Call Obligation: No Union: Union Posting Deadline: Compensation Range: $44.34 ...
RN Supervisor Birthplace
Duluth, MN · On-site
$44.34 - $66.51/hr
Responsible for effective fiscal and operational management and maintains optimum patient care unit ... No Holidays: Yes Call Obligation: No Union: Union Posting Deadline: Compensation Range: $44.34 ...
Data Center Technicians
Duluth, MN · On-site
... and operational protocols. Responsibilities * Install cable systems within data halls, meet-me ... Support structured cabling builds including routing, labeling, and cable management standards.
Quick apply
Data Center Technicians
Duluth, MN · On-site
... and operational protocols. Responsibilities * Install cable systems within data halls, meet-me ... Support structured cabling builds including routing, labeling, and cable management standards.
Diagnostic Imaging Manager
Duluth, MN · Hybrid
$103K - $155K/yr
Building Location: Building B - St Marys Medical Center Department: 2045030 RADIOLOGY ... Manages the operations and activities of general radiology services. Provides accountability to the ...
Diagnostic Imaging Manager
Duluth, MN · Hybrid
$103K - $155K/yr
Building Location: Building B - St Marys Medical Center Department: 2045030 RADIOLOGY ... Manages the operations and activities of general radiology services. Provides accountability to the ...
Diagnostic Imaging Manager
Duluth, MN · On-site
$103K - $155K/yr
Building Location: Building B - St Marys Medical Center Department: 2045030 RADIOLOGY ... Manages the operations and activities of general radiology services. Provides accountability to the ...
Diagnostic Imaging Manager
Duluth, MN · On-site
$103K - $155K/yr
Building Location: Building B - St Marys Medical Center Department: 2045030 RADIOLOGY ... Manages the operations and activities of general radiology services. Provides accountability to the ...
Flex Merchandiser
Danbury, WI · On-site
$11/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Danbury, WI · On-site
$11/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Iron River, WI · On-site
$11/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Iron River, WI · On-site
$11/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Clinical Neurologist opening in Duluth, MN - you determine your practice type! No call!-214431
Duluth, MN · On-site
$315K/yr
... Manager, 1 RN Stroke Coordinator (recruiting), 1 Pediatric Neurologist, 3 Pediatric Nurse ... Advanced Thrombectomy Capable Stroke Center. * MN Stroke Network covers all stroke/intervention.
Clinical Neurologist opening in Duluth, MN - you determine your practice type! No call!-214431
Duluth, MN · On-site
$315K/yr
... Manager, 1 RN Stroke Coordinator (recruiting), 1 Pediatric Neurologist, 3 Pediatric Nurse ... Advanced Thrombectomy Capable Stroke Center. * MN Stroke Network covers all stroke/intervention.
Rheumatology opening in Duluth MN - no call + research opps-215691
Duluth, MN · On-site
$270K - $348K/yr
Ambulatory Infusion Center and Accredited State-of-the-art Osteoporosis Program * Referral base is ... Hospitalist program and multispecialty group access to Orthopedics, PM&R, Pain Management ...
Rheumatology opening in Duluth MN - no call + research opps-215691
Duluth, MN · On-site
$270K - $348K/yr
Ambulatory Infusion Center and Accredited State-of-the-art Osteoporosis Program * Referral base is ... Hospitalist program and multispecialty group access to Orthopedics, PM&R, Pain Management ...
Call Center Operations Manager information
See Superior, WI salary details
$30.1K - $39.2K
4% of jobs
$39.2K - $48.2K
13% of jobs
$50.5K is the 25th percentile. Wages below this are outliers.
$48.2K - $57.3K
32% of jobs
The median wage is $57.8K / yr.
$57.3K - $66.3K
18% of jobs
$66.3K - $75.4K
6% of jobs
$78.8K is the 75th percentile. Wages above this are outliers.
$75.4K - $84.4K
4% of jobs
$84.4K - $93.5K
4% of jobs
$93.5K - $102.5K
3% of jobs
$102.5K - $111.6K
6% of jobs
$111.6K - $120.6K
7% of jobs
$120.6K - $129.7K
1% of jobs
$30.1K
$70.5K
$129.7K
How much do call center operations manager jobs pay per year?
As of Sep 4, 2026, the average yearly pay for call center operations manager in Superior, WI is $70,512.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $87,100.00 per year, depending on experience, location, and employer.
What does a call center operations manager do?
A Call Center Operations Manager oversees the daily operations of a call center to ensure high performance and customer satisfaction. They manage staff, implement policies, monitor key metrics, and work to improve efficiency and service quality. Their responsibilities include training employees, handling escalated issues, and ensuring compliance with company standards. Ultimately, they play a crucial role in achieving organizational goals by optimizing call center processes.
What are the key skills and qualifications needed to thrive as a call center operations manager?
To thrive as a Call Center Operations Manager, you need strong leadership, analytical, and process optimization skills, often backed by a degree in business or management and relevant call center experience. Familiarity with workforce management software, CRM systems, and quality assurance tools is typically required. Exceptional communication, conflict resolution, and motivational abilities help drive team performance and maintain staff engagement. These qualities are essential for ensuring operational efficiency, high customer satisfaction, and the achievement of organizational targets.
What are some common challenges faced by call center operations managers, and how can they be addressed?
Call Center Operations Managers often face challenges such as high employee turnover, maintaining consistent service quality, and adapting to fluctuating call volumes. To address these, it's important to focus on robust training programs, establish clear performance metrics, and foster a positive team culture. Leveraging technology for real-time monitoring and workforce management can also help streamline operations and improve both agent and customer satisfaction. Proactive communication with team members and continuous process improvement are key strategies for success in this role.
What is the difference between Call Center Operations Manager vs Call Center Supervisor?
| Aspect | Call Center Operations Manager | Call Center Supervisor |
|---|---|---|
| Responsibilities | Oversees overall call center operations, strategic planning, and team management | Manages daily team activities, monitors performance, and handles escalations |
| Required Credentials | Bachelor's degree, experience in call center management, leadership skills | High school diploma or equivalent, experience in customer service, team supervision |
| Work Environment | Office-based, strategic meetings, cross-department collaboration | Office or call center floor, direct team supervision |
| Industry Usage | Common in large call centers, BPOs, and corporate customer service | Found in smaller call centers, retail, and service industries |
The Call Center Operations Manager focuses on strategic oversight and overall performance, while the Call Center Supervisor handles daily team management and immediate customer service issues. Both roles are essential but differ in scope and responsibilities.
What cities near Superior, WI are hiring for Call Center Operations Manager jobs?
Cities near Superior, WI with the most Call Center Operations Manager job openings:
$19.28 - $28.92/hr
Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 2 days ago
Essentia Health rating
7.0
Based on 212 frontline employees who took The Breakroom Quiz
422nd of 898 rated healthcare providers
Job description
Building Location:Building D - Miller Dwan Medical Center - EH DuluthDepartment:2047590 SECURITY - SMDC HOSPJob Description:Eager to launch your continue your career with the region's most esteemed healthcare provider? As our Security Officer, you'll be more than an employee; you'll be a vital member of a community dedicated to provide safety to our patients and employees.Education Qualifications:
- No education requirements
- Age requirement: 21+ years
Security Officers protect and safeguard patients, staff, other persons, assets and facilities within Essentia Health.
Key Responsibilities:
- Patrolling the healthcare environment to deter criminal activity, identify hazards, prevent incidents and safety accidents
- Respond to emergencies, alarms, disasters, and threatening situations with violent, dangerous or combative persons
- Enforce medical campus rules and take action to maintain order and prevent disruption or interference with medical center operations
Schedule: 4 days on, 4 off - 6am - 7pm. Holidays & weekends as they fall on rotation.
Licensure/CertificationQualifications:- Completion of the Basic Training for Healthcare Security Officers from the International Association of Healthcare Safety and Security within 1 year of hire and renewal is not required
- Current Basic Cardiac Life Support (BCLS) within 3 months of hire
- Completes de-escalation training within 5 months of hire if no previous de-escalation training or has not had a de-escalation training/refresher within past 3 calendar years
The locations listed below must meet the driving requirements and criteria acceptable to Essentia Health's insurer.
- 4010-47590 SJMC
- 3010-47591 Fargo
- 3110-47591 Detroit Lakes
- 2010-47590 Duluth
- 2020-49200 Duluth Parking enforcement
This position requires an active and valid Driver's License & must be at least 21-years of age.
FTE:1Possible Remote/Hybrid Option:
Shift Rotation:Day Rotation (United States of America)Shift Start Time:0600Shift End Time:1900Weekends:As they fall on rotationHolidays:YesCall Obligation:NoUnion:Union Posting Deadline:Compensation Range:
$19.28 - $28.92Employee Benefits at Essentia Health: At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.What Essentia Health employees say
Pay
Benefits
Hours and flexibility
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Get the full story on Breakroom
About Essentia Health
Sourced by ZipRecruiter
Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of 13,500 employees, including 3,500 registered nurses & licensed practical nurses, who serve our patients and communities through the mission of being called to make a healthy difference in people's lives. Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship and Teamwork. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 70 clinics, six long-term care facilities, three assisted living facilities, three independent living facilities, five ambulance services and one research institute.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Duluth, MN, US
Year founded
2004