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Call Center Operations Manager Jobs in Superior, WI

White Yeti, Inc.

Customer Service Associate

Duluth, MN · On-site

$14 - $16/hr

Support day-to-day customer service operations to improve efficiency and consistency * Communicate ... Experience working in a retail, call center, or service environment * Demonstrated problem-solving ...

Essentia Health

Patient Scheduler II

Duluth, MN · On-site +1

$20.28 - $29.44/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Supports a variety of Population Management, Chronic Disease Management and ACO initiatives through ... Patient Scheduler I OR * 1 year experience in a contact/call center Licensure ...

Essentia Health

Patient Scheduler II

Duluth, MN · On-site +1

$20.28 - $29.44/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Supports a variety of Population Management, Chronic Disease Management and ACO initiatives through ... call center Licensure/Certification Qualifications: FTE: 1 Possible Remote/Hybrid Option: Remote ...

Essentia Health

Security Officer - FT Days - Duluth

Duluth, MN · On-site

$19.28 - $28.92/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... center operations Schedule: 4 days on, 4 off - 6am - 7pm. Holidays & weekends as they fall on ... As they fall on rotation Holidays: Yes Call Obligation: No Union: Union Posting Deadline:

Essentia Health

Security Officer - FT Days Duluth

Duluth, MN · On-site

$19.28 - $28.92/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... medical center operations Schedule: 4days on, 4 days off 6:00am - 7:00pm. Holidays & weekends ... Yes Call Obligation: No Union: Union Posting Deadline: Compensation Range: $19.28 - $28.92 Employee ...

Essentia Health

Security Officer - FT Days Duluth

Duluth, MN · On-site

$19.28 - $28.92/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... medical center operations Schedule: 4days on, 4 days off 6:00am - 7:00pm. Holidays & weekends ... Yes Call Obligation: No Union: Union Posting Deadline: Compensation Range: $19.28 - $28.92 Employee ...

Essentia Health

Security Officer - FT Days - Duluth

Duluth, MN

$19.28 - $28.92/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... center operations Schedule: 4 days on, 4 off - 6am - 7pm. Holidays & weekends as they fall on ... As they fall on rotation Holidays: Yes Call Obligation: No Union: Union Posting Deadline:

Office Depot

Retail Print Manager

Duluth, MN · On-site

  • Retirement

Overview As a Retail Print Manager at Office Depot you will play a pivotal role in driving print ... Experience in Print Center operations * Experience with logistics, freight, and visual ...

Aspen Dental

Dental Office Manager

Duluth, MN

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients ...

Aspen Dental

Dental Office Manager

Duluth, MN · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients ...

Office Depot

Retail Print Manager

Duluth, MN

  • Retirement

As a Retail Print Manager at Office Depot you will play a pivotal role in driving print sales and ... Experience in Print Center operations * Experience with logistics, freight, and visual ...

Office Depot

Retail Print Manager

Duluth, MN · On-site

$23/hr

  • Retirement

As a Retail Print Manager at Office Depot you will play a pivotal role in driving print sales and ... Experience in Print Center operations * Experience with logistics, freight, and visual ...

Aspen Dental

Dental Office Manager

Duluth, MN

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients ...

Essentia Health

RN Supervisor Birthplace

Duluth, MN

$44.34 - $66.51/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Responsible for effective fiscal and operational management and maintains optimum patient care unit ... No Holidays: Yes Call Obligation: No Union: Union Posting Deadline: Compensation Range: $44.34 ...

Essentia Health

RN Supervisor Birthplace

Duluth, MN · On-site

$44.34 - $66.51/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Responsible for effective fiscal and operational management and maintains optimum patient care unit ... No Holidays: Yes Call Obligation: No Union: Union Posting Deadline: Compensation Range: $44.34 ...

Teleperformance USA

ADA Leave Specialist

Duluth, MN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience supporting call center / contact center environment 2+ years of experience working in ... managers, executives, and cross-functional teams across diverse organizations. Excellent ...

New

Driveline

Flex Merchandiser

Danbury, WI · On-site

$11/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

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Showing results 21-40

All JobsCall Center Operations JobsCall Center Operations Manager JobsCall Center Operations Manager Jobs in Superior, WI

Call Center Operations Manager information

See Superior, WI salary details

$30.1K

$70.5K

$129.7K

How much do call center operations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for call center operations manager in Superior, WI is $70,512.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $87,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by call center operations managers, and how can they be addressed?

Call Center Operations Managers often face challenges such as high employee turnover, maintaining consistent service quality, and adapting to fluctuating call volumes. To address these, it's important to focus on robust training programs, establish clear performance metrics, and foster a positive team culture. Leveraging technology for real-time monitoring and workforce management can also help streamline operations and improve both agent and customer satisfaction. Proactive communication with team members and continuous process improvement are key strategies for success in this role.

What is the difference between Call Center Operations Manager vs Call Center Supervisor?

AspectCall Center Operations ManagerCall Center Supervisor
ResponsibilitiesOversees overall call center operations, strategic planning, and team managementManages daily team activities, monitors performance, and handles escalations
Required CredentialsBachelor's degree, experience in call center management, leadership skillsHigh school diploma or equivalent, experience in customer service, team supervision
Work EnvironmentOffice-based, strategic meetings, cross-department collaborationOffice or call center floor, direct team supervision
Industry UsageCommon in large call centers, BPOs, and corporate customer serviceFound in smaller call centers, retail, and service industries

The Call Center Operations Manager focuses on strategic oversight and overall performance, while the Call Center Supervisor handles daily team management and immediate customer service issues. Both roles are essential but differ in scope and responsibilities.

What does a call center operations manager do?

A Call Center Operations Manager oversees the daily operations of a call center to ensure high performance and customer satisfaction. They manage staff, implement policies, monitor key metrics, and work to improve efficiency and service quality. Their responsibilities include training employees, handling escalated issues, and ensuring compliance with company standards. Ultimately, they play a crucial role in achieving organizational goals by optimizing call center processes.

What are the key skills and qualifications needed to thrive as a call center operations manager?

To thrive as a Call Center Operations Manager, you need strong leadership, analytical, and process optimization skills, often backed by a degree in business or management and relevant call center experience. Familiarity with workforce management software, CRM systems, and quality assurance tools is typically required. Exceptional communication, conflict resolution, and motivational abilities help drive team performance and maintain staff engagement. These qualities are essential for ensuring operational efficiency, high customer satisfaction, and the achievement of organizational targets.

What job categories do people searching Call Center Operations Manager jobs in Superior, WI look for?

The top searched job categories for Call Center Operations Manager jobs in Superior, WI are:

What cities near Superior, WI are hiring for Call Center Operations Manager jobs?

Cities near Superior, WI with the most Call Center Operations Manager job openings:

Call Center Operations Manager jobs near you
Infographic showing various Call Center Operations Manager job openings in Superior, WI as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $70,512 per year, or $33.9 per hour.

Customer Service Associate

White Yeti, Inc.

Duluth, MN • On-site

$14 - $16/hr

Part-time

Re-posted 18 days ago

Job description

White Yeti, Inc. is seeking a Customer Service Associate to join our onsite team in Duluth, MN.

Position Summary

As a Customer Service Associate, you will be the first point of contact for customers, delivering friendly, accurate support and ensuring a smooth experience from start to finish. You’ll handle inquiries, resolve issues, and partner with internal teams to help keep service levels high.

This part-time onsite role is ideal for someone who enjoys working directly with customers, takes pride in solving problems, and thrives in a fast-paced environment.

Key Responsibilities

  • Greet customers and respond to questions in a professional, helpful, and timely manner

  • Resolve common issues and escalate complex cases when needed to ensure effective outcomes

  • Maintain accurate records of customer interactions and follow established service procedures

  • Support day-to-day customer service operations to improve efficiency and consistency

  • Communicate clearly with customers and team members to meet service expectations

Required Qualifications

  • Prior experience in customer service or a customer-facing role

  • Strong communication skills with the ability to provide clear, courteous support

  • Comfort handling multiple tasks while maintaining accuracy and attention to detail

  • Reliability and professionalism in an onsite, part-time schedule

  • Basic proficiency in using standard business tools to support daily workflows

Preferred Qualifications

  • Experience working in a retail, call center, or service environment

  • Demonstrated problem-solving skills and a customer-first mindset

  • Experience working with order, account, or support processes

  • Ability to remain calm and solutions-oriented during busy or challenging customer interactions

Compensation

Hourly rate: $14.00 - $16.00