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Call Center Operations Manager Jobs in Spring Hill, FL

Luxury Bath Technologies

Call Center Agent

Dunedin, FL · On-site

$25/hr

Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of ... Enter and update customer information in the CRM * Confirm appointments for canvassers and sales ...

Luxury Bath Technologies

Call Center Agent

Dunedin, FL · On-site

$25/hr

Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of ... Enter and update customer information in the CRM * Confirm appointments for canvassers and sales ...

ASCENSUS

Call Center Representative

Tampa, FL · Remote

$19/hr

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and ... This step accelerates the interview process, moving qualified candidates to hiring manager ...

MDS Communications

Call Center Representative

Tampa, FL · Remote

$15 - $16.50/hr

Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Representative

Tampa, FL · Remote

$15 - $16.50/hr

Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Tetra Tech, Inc.

Staffing Call Center Representative

Tampa, FL · On-site

$15 - $19/hr

... operational needs. Required Qualifications: * Minimum of 1 year of experience in a high-volume call ... Strong organizational, time-management, multitasking, and problem-solving skills with excellent ...

Tetra Tech

Staffing Call Center Representative

Tampa, FL · On-site

$15 - $19/hr

... operational needs. Required Qualifications: * Minimum of 1 year of experience in a high-volume call ... Strong organizational, time-management, multitasking, and problem-solving skills with excellent ...

IDIQ

Call Center Member Advisor

Tampa, FL · On-site

$15 - $19/hr

Manage a high volume of incoming and outgoing calls, while simultaneously navigating internal ... The role also requires constant operation of a computer or other office equipment. The employee may ...

IDIQ

Call Center Member Advisor

Tampa, FL

$15 - $19/hr

Manage a high volume of incoming and outgoing calls, while simultaneously navigating internal ... The role also requires constant operation of a computer or other office equipment. The employee may ...

IDIQ

Call Center Member Advisor

Tampa, FL · On-site

$15 - $19/hr

Manage a high volume of incoming and outgoing calls, while simultaneously navigating internal ... The role also requires constant operation of a computer or other office equipment. The employee may ...

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Showing results 21-40

All JobsCall Center Operations JobsCall Center Operations Manager JobsCall Center Operations Manager Jobs in Spring Hill, FL

Call Center Operations Manager information

See Spring Hill, FL salary details

$26.7K

$62.5K

$115K

How much do call center operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for call center operations manager in Spring Hill, FL is $62,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $77,200.00 per year, depending on experience, location, and employer.

What does a call center operations manager do?

A Call Center Operations Manager oversees the daily operations of a call center to ensure high performance and customer satisfaction. They manage staff, implement policies, monitor key metrics, and work to improve efficiency and service quality. Their responsibilities include training employees, handling escalated issues, and ensuring compliance with company standards. Ultimately, they play a crucial role in achieving organizational goals by optimizing call center processes.

What are the key skills and qualifications needed to thrive as a call center operations manager?

To thrive as a Call Center Operations Manager, you need strong leadership, analytical, and process optimization skills, often backed by a degree in business or management and relevant call center experience. Familiarity with workforce management software, CRM systems, and quality assurance tools is typically required. Exceptional communication, conflict resolution, and motivational abilities help drive team performance and maintain staff engagement. These qualities are essential for ensuring operational efficiency, high customer satisfaction, and the achievement of organizational targets.

What are some common challenges faced by call center operations managers, and how can they be addressed?

Call Center Operations Managers often face challenges such as high employee turnover, maintaining consistent service quality, and adapting to fluctuating call volumes. To address these, it's important to focus on robust training programs, establish clear performance metrics, and foster a positive team culture. Leveraging technology for real-time monitoring and workforce management can also help streamline operations and improve both agent and customer satisfaction. Proactive communication with team members and continuous process improvement are key strategies for success in this role.

What is the difference between Call Center Operations Manager vs Call Center Supervisor?

AspectCall Center Operations ManagerCall Center Supervisor
ResponsibilitiesOversees overall call center operations, strategic planning, and team managementManages daily team activities, monitors performance, and handles escalations
Required CredentialsBachelor's degree, experience in call center management, leadership skillsHigh school diploma or equivalent, experience in customer service, team supervision
Work EnvironmentOffice-based, strategic meetings, cross-department collaborationOffice or call center floor, direct team supervision
Industry UsageCommon in large call centers, BPOs, and corporate customer serviceFound in smaller call centers, retail, and service industries

The Call Center Operations Manager focuses on strategic oversight and overall performance, while the Call Center Supervisor handles daily team management and immediate customer service issues. Both roles are essential but differ in scope and responsibilities.

What are popular job titles related to Call Center Operations Manager jobs in Spring Hill, FL?

For Call Center Operations Manager jobs in Spring Hill, FL, the most frequently searched job titles are:

What job categories do people searching Call Center Operations Manager jobs in Spring Hill, FL look for?

The top searched job categories for Call Center Operations Manager jobs in Spring Hill, FL are:

What cities near Spring Hill, FL are hiring for Call Center Operations Manager jobs?

Cities near Spring Hill, FL with the most Call Center Operations Manager job openings:

Call Center Operations Manager jobs near you
Infographic showing various Call Center Operations Manager job openings in Spring Hill, FL as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $62,516 per year, or $30.1 per hour.

Call Center Agent

Luxury Bath Technologies

Dunedin, FL • On-site

$25/hr

Full-time

Posted 18 days ago

Job description

Call Center Representative
Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour
Luxury Bath of Tampa Bay is looking for a motivated Call Center Representative to join our growing team. In this role, you will contact homeowners, set qualified appointments for our sales team, follow up on leads, and help deliver an excellent customer experience.
If you enjoy talking with people, have strong customer service skills, and want to work for one of the fastest-growing home improvement companies in the industry, we'd love to hear from you.What You'll Do
  • Contact homeowners by phone and schedule free in-home consultations
  • Follow company scripts while adapting conversations to customer needs
  • Answer questions and handle objections professionally
  • Enter and update customer information in the CRM
  • Confirm appointments for canvassers and sales representatives
  • Answer inbound calls generated from marketing campaigns
  • Follow up with prospective customers
  • Maintain accurate lead and appointment records
  • Perform quality control calls and data entry tasks
What We're Looking For
  • Customer service or call center experience preferred
  • Strong communication and phone skills
  • Comfortable talking with homeowners throughout the day
  • Sales, telemarketing, or appointment-setting experience is a plus
  • Basic computer and data entry skills
  • Reliable, organized, and goal-oriented
  • Ability to work in a fast-paced environment
Compensation & Benefits
  • $25.00 per hour
  • Paid training
  • Full-time opportunity
  • Growth and advancement opportunities
  • Supportive team environment

Apply today and start a rewarding career helping homeowners transform their homes with Luxury Bath of Tampa Bay.

Apply