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Call Center Supervisor Jobs in Spring Hill, FL (NOW HIRING)

TecTammina

Call Center Manager

Tampa, FL

Company Description Tech Tammina LLC 3+ years call center support 1+ years NICE call recording applications support 1+ years supporting dialer applications support 1+ years telephony support Working ...

Alphabe Insight Inc

Call Center Agent

Tampa, FL · On-site

$42K - $46K/yr

We are seeking a motivated and professional Call Center Agent to join our team in Tampa, FL. In this role, you will serve as a key point of contact, handling inbound and outbound communications while ...

Luxury Bath Technologies

HEY CALL CENTER PRO..

Tampa, FL · On-site

$25/hr

TITLE: 📞 HEY CALL CENTER PRO... 👀 Tired of cold calls? Burned out on low pay and empty promises? We're expanding into a new territory, opening a new location, and sitting on a massive backlog ...

Limitless East Marketing

Call Center Agent

Tampa, FL

$42K - $46K/yr

We are seeking a motivated and professional Call Center Agent to join our team in Tampa, FL. In this role, you will serve as a key point of contact, handling inbound and outbound communications while ...

Consider Posh Pro

Call Center Representative

Tampa, FL

$15 - $19/hr

We are seeking a highly motivated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our clients and customers ...

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All JobsCall Center Supervisor JobsCall Center Supervisor Jobs in Spring Hill, FL

Call Center Supervisor information

See Spring Hill, FL salary details

$25K

$54.2K

$92.9K

How much do call center supervisor jobs pay per year?

As of Aug 15, 2026, the average yearly pay for call center supervisor in Spring Hill, FL is $54,156.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $63,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by call center supervisors and how can they be effectively managed?

Call Center Supervisors often encounter challenges such as high employee turnover, maintaining team motivation, and handling escalated customer issues. To effectively manage these challenges, supervisors focus on building strong communication channels, providing regular feedback, and offering ongoing training opportunities for their team members. Implementing clear performance metrics and fostering a supportive work environment also play a key role in reducing stress and improving overall team productivity. Collaboration with other departments, such as quality assurance and human resources, can further help address operational issues and create a positive, solution-oriented workplace.

What are the key skills and qualifications needed to thrive as a call center supervisor, and why are they important?

To thrive as a Call Center Supervisor, you need strong leadership abilities, customer service expertise, and experience in call center operations, often backed by a relevant associate or bachelor’s degree. Familiarity with call center software (such as CRM systems and workforce management tools) and reporting platforms is typically required. Excellent communication, problem-solving, and conflict resolution skills are vital for effectively managing teams and handling escalated customer issues. These skills ensure efficient team performance, high customer satisfaction, and the achievement of organizational targets.

What is a call center supervisor?

Call Center Supervisors are professionals responsible for overseeing the daily operations of a call center team. They manage and support customer service representatives, monitor performance, handle escalated issues, and ensure quality service is delivered to customers. Their duties often include scheduling shifts, training staff, providing feedback, and implementing procedures to improve efficiency and customer satisfaction. Effective Call Center Supervisors play a key role in maintaining high morale and achieving organizational goals.

What is the difference between Call Center Supervisor vs Customer Service Manager?

AspectCall Center SupervisorCustomer Service Manager
ResponsibilitiesOversees daily call center operations, manages agents, ensures quality serviceDevelops customer service strategies, manages teams, improves customer satisfaction
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeBachelor's degree often preferred; experience in customer service
Work EnvironmentCall centers, customer support centersCorporate offices, customer service departments
Industry UsageCommonly used in call centers and support centersUsed across various industries with customer service teams

The main difference between a Call Center Supervisor and a Customer Service Manager lies in scope and focus. Call Center Supervisors primarily oversee daily operations and agent performance within call centers, while Customer Service Managers develop broader strategies to enhance overall customer satisfaction across multiple channels. Both roles require similar credentials and are integral to customer support teams, but their responsibilities and work environments differ slightly.

How much do call center supervisors make in the US?

In the US, call center supervisors typically earn an average salary of around $50,000 to $65,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and whether the role involves team management or specialized skills.

How much does a call center supervisor make?

The average salary for a call center supervisor in Florida is approximately $45,000 to $60,000 per year, depending on experience, company size, and location. Supervisors often oversee teams, handle customer service issues, and may require leadership skills and familiarity with call center software.

What are the most commonly searched types of Call Center Supervisor jobs in Spring Hill, FL?

The most popular types of Call Center Supervisor jobs in Spring Hill, FL are:

What are popular job titles related to Call Center Supervisor jobs in Spring Hill, FL?

For Call Center Supervisor jobs in Spring Hill, FL, the most frequently searched job titles are:

What job categories do people searching Call Center Supervisor jobs in Spring Hill, FL look for?

The top searched job categories for Call Center Supervisor jobs in Spring Hill, FL are:

What cities near Spring Hill, FL are hiring for Call Center Supervisor jobs?

Cities near Spring Hill, FL with the most Call Center Supervisor job openings:

Call Center Supervisor jobs near you
Infographic showing various Call Center Supervisor job openings in Spring Hill, FL as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 26% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,156 per year, or $26 per hour.

Call Center Sales Supervisor - Verizon

OneTouch Direct

Tampa, FL

$2.0K/wk

Full-time

Medical, Dental, Vision

Re-posted 8 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

444th of 492 rated business services

Job description

At OneTouch Direct, we believe in creating meaningful connections, both with our clients and our team! We're excited to welcome a Call Center Sales Supervisor who is passionate about leading and inspiring others. As a part of our friendly and enthusiastic team, you'll have the opportunity to make a real impact by driving sales while ensuring our customers feel valued and heard!

Your Key Responsibilities:

  • Lead a dedicated sales team with enthusiasm, providing support and encouragement to help them reach their full potential.
  • Keep a close eye on sales metrics and work together with your team to create exciting strategies that boost performance.
  • Conduct uplifting performance reviews, offering positive feedback and identifying areas for growth.
  • Organize engaging training sessions that enhance product knowledge and sharpen sales skills.
  • Be the go-to person for any customer escalations, turning challenges into delightful resolutions.
  • Collaborate with our wonderful management team to refine sales processes and continually improve our operations.

Requirements

  • A bachelor's degree or equivalent experience.
  • At least 2 years of experience in a sales-focused call center supervisory role.
  • A proven knack for leading and motivating a fantastic sales team.
  • Great communication and people skills - you can connect with anyone!
  • Strong analytical abilities to help us understand our data better.
  • A positive attitude that thrives in a fast-paced, results-oriented environment.
  • Familiarity with CRM software and Microsoft Office Suite - a tech-savvy superstar!

Benefits

    • Full-Time Hours: 40 hours per week schedule
    • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
    • Benefits: Health Care Plan (Medical, Dental & Vision)
    • Culture: Diverse, welcoming culture with Employee Resource Groups
    • Referrals: Refer a friend and earn up to $2,000 per person!

What OneTouch Direct employees say

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