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Call Center No Experience Jobs in Springfield, IL

Memorial Health

Call Center

Springfield, IL

$17.14 - $26.56/hr

Experience: * One or more years of health care insurance and/or health care billing experience is required, preferably in the areas of billing, collections, or accounts receivable. * Previous ...

Decatur Memorial Hospital

Call Center

Springfield, IL · On-site

$15.25 - $19.75/hr

Experience: * One or more years of health care insurance and/or health care billing experience is required, preferably in the areas of billing, collections, or accounts receivable. * Previous ...

Memorial Health

Call Center

Springfield, IL · On-site

$17.14 - $26.56/hr

Experience: * One or more years of health care insurance and/or health care billing experience is required, preferably in the areas of billing, collections, or accounts receivable. * Previous ...

Memorial Health

Call Center

Springfield, IL · On-site

$17.14 - $26.56/hr

Experience: * One or more years of health care insurance and/or health care billing experience is required, preferably in the areas of billing, collections, or accounts receivable. * Previous ...

Springfield Clinic

Lead, Operations

Springfield, IL · On-site

$18.22 - $26.42/hr

Serve as a role model for the Patient Concierge, PAS, and Call Center population, demonstrating ... After obtaining one time, there is no requirement to renew Education/Experience * Previous ...

Springfield Clinic

Lead, Operations

Springfield, IL · On-site

Serve as a role model for the Patient Concierge, PAS, and Call Center population, demonstrating ... After obtaining one time, there is no requirement to renew Education/Experience * Previous ...

Trsil

Member Services Representative

Springfield, IL · On-site

$48K - $76K/yr

Under the supervision of the Call Center Manager, the Member Services Representative is accountable ... Requires one (1) year of work experience in a customer service environment OR four (4) years of ...

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Call Center No Experience information

See Springfield, IL salary details

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How much do call center no experience jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for call center no experience in Springfield, IL is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the call center no experience position?

To excel in a Call Center (No Experience) role, strong communication skills, active listening, and a high school diploma or equivalent are typically required. Basic computer literacy is necessary, as you'll often use customer relationship management (CRM) software and multi-line phone systems, with on-the-job training provided. Patience, adaptability, and a positive attitude help new hires build rapport with customers and manage high-call volumes. These qualities are essential for providing excellent customer service and resolving issues efficiently in a fast-paced environment.

What does a typical day look like for someone starting in a call center no experience role?

For those new to call center work, your day typically involves handling inbound or outbound calls, assisting customers with their questions, troubleshooting issues, and updating records in various computer systems. You will often follow scripts or guidelines while developing a better understanding of company products or services through ongoing training. Expect a structured environment with clear goals and support from team leads or supervisors who are there to help you learn as you go. Over time, you'll gain confidence, improve your problem-solving skills, and may have opportunities to advance to more specialized or supervisory roles within the company.

How do you get a call center job with no experience?

To get a call center job with no experience, focus on developing strong communication and customer service skills, and highlight any relevant soft skills on your resume. Many employers offer on-the-job training, so entry-level positions often do not require prior experience. Applying to companies that value training and being prepared for basic assessments can improve your chances.

Can I work in a call center without experience?

Yes, many call center positions are entry-level and do not require prior experience. Employers often provide training on customer service skills, phone systems, and company policies, making it accessible for beginners to start in this role.
What are the most commonly searched types of Call Center jobs in Springfield, IL? The most popular types of Call Center jobs in Springfield, IL are:
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What job categories do people searching Call Center No Experience jobs in Springfield, IL look for? The top searched job categories for Call Center No Experience jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Call Center No Experience jobs? Cities near Springfield, IL with the most Call Center No Experience job openings:
Call Center No Experience jobs near you
Infographic showing various Call Center No Experience job openings in Springfield, IL as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,926 per year, or $17.8 per hour.

Call Center Advocate

Dick Van Dyke Appliance World

Springfield, IL • On-site

$18 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Savings bank
  • Vision insurance
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts

Now Hiring: Call Center Advocate (On‑Site Position)
This is NOT a remote position
Call Center Advocate Schedule
·         Monday–Friday: 8:00 AM – 5:00 PM (Meal Break 1hr)
·         Every other Saturday: 8:00 AM – 4:00 PM (Meal Break 30 min)
·         Closed Sundays
Call Center Advocate Job Type: Full-Time
 Call Center Advocate Pay Structure: $18.00–$19.00 per hour (based on experience)
Call Center Advocate Position Overview
We are seeking a customer-oriented Call Center Advocate to join our team. This on-site role serves as a key liaison between our company and our customers by providing product and service information, resolving issues efficiently, and delivering exceptional customer experience.
The ideal candidate is patient, empathetic, and an excellent communicator who enjoys talking with people. Call Center Advocates are confident problem-solvers who can think critically without taking issues personally, investigate concerns thoroughly, and advocate for customers when needed.
Even with limited experience, we will train the right person!
Call Center Advocate Key Responsibilities
·         Manage a high volume of incoming calls
·         Build strong trusting relationships with customer accounts through open and interactive communication
·         Provide accurate and complete information using appropriate tools and resources
·         Handle customer complaints, identify solutions, and follow up to ensure resolution
·         Accurately document customer interactions, update accounts, and maintain records
·         Follow all communication procedures, guidelines, and company policies
Call Center Advocate Required Skills & Qualifications
·         Strong phone etiquette and active listening skills
·         Customer-focused mindset with the ability to adapt to different personalities
·         Excellent verbal and written communication skills
·         Ability to multi-task, prioritize, and manage time effectively
·         Basic computer skills
·         Accurate data entry skills
·         High school diploma or equivalent
·         Valid driver’s license
 
Call Center Advocate Benefits Available At 90 Days
·         401(k) with profit sharing
·         One week of paid time off
·         One paid personal day every 90 days (up to four per year)
·         Health insurance
·         Dental insurance
·         Vision insurance
·         Free life insurance
·         Flex Spending Account or (FSA)/ Health savings account (HSA)
·         90-day performance evaluation with opportunity for a pay increase