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Call Center Manager Jobs in Rialto, CA (NOW HIRING)

Lifetime Solutions, Inc.

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Bilingual Call Center Representative

Victorville, CA · On-site

$16.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Service provider for the The Home Depot now hiring Customer Service Call Center/Appointment Setter ... Whether it's marketing and sales, service and installation, clerical or management, Lifetime ...

Allied Staffing

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Call Center Representative - Medical Records - In Office

Ontario, CA · On-site

$18 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Travel + Leisure

Agent, In House Marketing Call Center

Anaheim, CA · On-site

$18.90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage confirmations and reschedules for both internal appointments and third-party vendor bookings with accuracy and follow-through * Maintain accurate data entry across Salesforce and sales center ...

Tireco, Inc

Distribution Center Manager (71470)

Fontana, CA · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Distribution Center Manager TEAM MEMBER PERKS Along with a competitive paycheck, you will also get ... Ensure all will call orders are handled in an efficient and courteous manner * Ensure fleet is ...

Tireco, Inc

Distribution Center Manager (71470)

Fontana, CA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Distribution Center Manager TEAM MEMBER PERKS Along with a competitive paycheck, you will also get ... Ensure all will call orders are handled in an efficient and courteous manner * Ensure fleet is ...

Atlas Copco

Service Center Manager - Anaheim

Anaheim, CA · On-site

$129K - $161K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Your role As a Service Center Manager - Anaheim, you will drive growth of the parts and service ... com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case ...

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Showing results 21-40

All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Rialto, CA

Call Center Manager information

See Rialto, CA salary details

$29.6K

$64K

$109.8K

How much do call center manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for call center manager in Rialto, CA is $64,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $75,200.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Rialto, CA?

The most popular types of Call Center jobs in Rialto, CA are:

What are popular job titles related to Call Center Manager jobs in Rialto, CA?

For Call Center Manager jobs in Rialto, CA, the most frequently searched job titles are:

What job categories do people searching Call Center Manager jobs in Rialto, CA look for?

The top searched job categories for Call Center Manager jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Call Center Manager jobs?

Cities near Rialto, CA with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,011 per year, or $30.8 per hour.

Call Center Representative

West Coast University

Anaheim, CA • On-site

$21.43 - $28.95/hr

Other

Posted 10 days ago

West Coast University rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

512th of 618 rated colleges and universities

Job description

Choose To Make A Difference

At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship. As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.

You will make an impact by:

  • Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.
  • Receive and screen inbound calls for both American Career College and West Coast University. Route them to appropriate departments or individuals at the campuses, take detailed/accurate messages and forward accordingly.
  • Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation.
  • Be responsible for outbound calls for, both, American Career College and West Coast University using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet.
  • Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.
  • Take appropriate information for Career Service Employer calls. Transfer calls to program specialist accordingly or take detailed messages and forward.
  • Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.

Your Experience Includes:

  • Minimum 2 years' experience preferred.
  • Customer Service experience.
  • A minimum of one to two years' experience as a Call Center, Customer Service Representative, receptionist, or office related position.
  • Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.
  • Telephone Auto Dialing System experience preferred.

Education:

  • High School Graduate or equivalent required.
CA Salary Range

USD $21.43 - USD $28.95 /Hr.

Bonus Eligible

No

WCU Company Overview

Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at West Coast University.

At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth.

WCU EEO Statement

West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

What West Coast University employees say

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