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Entry Level Call Center Jobs in Rialto, CA (NOW HIRING)

Call center sales experience is highly preferred. * Location: Must be able to commute to Irvine, CA full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

Call center sales experience is highly preferred. * Location: Must be able to commute to Irvine, CA full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

Call center sales experience is highly preferred. * Location: Must be able to commute to Irvine, CA full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

Call center sales experience is highly preferred. * Location: Must be able to commute to Irvine, CA full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

Call center sales experience is highly preferred. * Location: Must be able to commute to Irvine, CA full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

Call center sales experience is highly preferred. * Location: Must be able to commute to Irvine, CA full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

Call center sales experience is highly preferred. * Location: Must be able to commute to Irvine, CA full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

Call center sales experience is highly preferred. * Location: Must be able to commute to Irvine, CA full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

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Entry Level Call Center information

See Rialto, CA salary details

$10

$17

$25

How much do entry level call center jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for entry level call center in Rialto, CA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.28 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry-level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

What are the key skills and qualifications needed to thrive as an Entry Level Call Center Representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are entry level call center jobs?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What Are Entry-Level Call Center Jobs?

As an entry-level call center employee, your exact duties vary depending on the type of call center in which you work. However, all entry-level call center jobs involve talking on the phone. Your responsibilities may include receiving inbound calls for customer service or support or making outbound calls for telemarketing, surveys, or providing information. Placing outbound calls usually involves making sales or collecting data, while as an inbound call center representative, you may answer questions or help the customer troubleshoot an issue. In other roles, you may work in the dispatch department where you route calls based on the needs of the caller.

What are the most commonly searched types of Call Center jobs in Rialto, CA? The most popular types of Call Center jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Entry Level Call Center jobs? Cities near Rialto, CA with the most Entry Level Call Center job openings:
Infographic showing various Entry Level Call Center job openings in Rialto, CA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,360 per year, or $18 per hour.
Customer Service Representative - Tier I Tech Support

Customer Service Representative - Tier I Tech Support

ViewSonic Corporation

Chino, CA

$17.25 - $22/hr

Full-time

Posted 29 days ago


Job description

Supervision

Reports to: Technical Support Manager

Come grow with us!

Working at ViewSonic is a unique opportunity to do rewarding, meaningful, high-visibility work for a global leader in visual technology. At ViewSonic, we are celebrating 35 years of excellence, carrying on the same entrepreneurial spirit and innovation we’ve had since 1987. Our brand and products are well known throughout the industry. As a result, we are growing quickly and are looking for energetic, motivated team members to expand our nest.

Your Role and Impact

If you have a passion for problem solving and customer service, we want you! In this role, you will combine your technical knowledge with your communication skills to resolve customer inquiries regarding ViewSonic products and services. This is a great entry-level role that will provide exposure into various facets of the tech industry.

Day to Day Responsibilities

  • Represent ViewSonic via phone, email, and chat for the specified customer types within the call center
  • Responds to prospective customers via phone, email, chat professionally within specified timeline with product information and sales opportunities
  • Assisting end users with basic product troubleshooting, accessories and parts store, service warranty claims, and the RMA process
  • Capture customer information, issues, and troubleshooting steps for process warranty returns or exchanges
  • Assist customers with purchases or capture sales opportunities using SalesForce software based on customer needs
  • Successfully listen to understand and isolate customers’ needs; collects the necessary information to determine course of action for the enterprise accounts efficiently

Your Profile

  • HS Degree, BA in Computer Science, Information Technology, or related field preferred
  • 1 years' experience in a customer service; in a technical environment is preferred
  • Experience with inbound, outbound calls, able to handle all types of customer inquiries, returns, diffusing escalated calls is required; call center experience preferred
  • Strong written and verbal communication
  • Basic level knowledge of troubleshooting electronics, such as settings, installations, various display cable type and connections is preferred
  • Bilingual Spanish or French a plus

What’s in it for you:

  • Medical, Dental and Vision insurance options
  • 401k with company match
  • Paid Time Off
  • Company provided equipment
  • Advancement for career in customer success, sales, or marketing

Work Environment & Requirements

  • Environment: Full time in office
  • Physical Effort: Work requires infrequent physical demands
  • Hazards: Negligible, little or no exposure to hazards

At ViewSonic, we do more than just, “See the Difference.” We celebrate and support diversity and are committed to creating a respectful and inclusive environment for all employee-partners. ViewSonic does not discriminate on any basis covered by appropriate law, and all employment is decided based on qualifications, merit, and business needs.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements.