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Overnight Call Center Jobs in Rialto, CA (NOW HIRING)

the bugman

Call Center Manager

Anaheim, CA · On-site

$65K/yr

The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...

the bugman

Call Center Manager

Anaheim, CA · On-site

$65K - $85K/yr

The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...

The Bugman

Call Center Manager

Anaheim, CA · On-site

$65K - $85K/yr

The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

A.D.S.

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Call Center Agent

San Bernardino, CA · On-site

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Synovation Medical Group

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Call Center Representative

Rancho Cucamonga, CA · On-site

$18/hr

A Call Center Representative is responsible for providing customer support by efficiently managing incoming calls, addressing inquiries, and resolving issues to ensure a positive experience. This ...

Lobel Financial Corporation

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Call Center Monitoring Specialist

Anaheim, CA · On-site

$23 - $25/hr

Lobel Financial is seeking a detail-oriented Call Center Monitoring Specialist to support our growing auto finance collections team. This opportunity is well suited for candidates with experience in ...

TEKsystems

Call Center Representative

Chino, CA · On-site

$20/hr

Demonstrated technical proficiency in using call center software and tools to manage customer interactions and data. * Consistently met or exceeded performance targets, including call handling time ...

TEKsystems

Call Center Representative

Chino, CA · On-site

$20/hr

Top Skills Details customer service,call center,computer navigation Additional Skills & Qualifications Must be able to work with a team and on their own Must be able to type 35WPM minimum Computer ...

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All JobsCall Center JobsOvernight Call Center JobsOvernight Call Center Jobs in Rialto, CA

Overnight Call Center information

See Rialto, CA salary details

$10

$17

$25

How much do overnight call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for overnight call center in Rialto, CA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.28 per hour, depending on experience, location, and employer.

What is an overnight call center job?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

What is an overnight call center job?

Overnight call center jobs involve working late night or early morning shifts to provide customer service, technical support, or emergency assistance outside of regular business hours. Employees in these roles answer calls, resolve issues, and often handle inquiries from customers in different time zones. These positions may require strong communication skills, patience, and the ability to stay alert during nontraditional work hours. Overnight call center jobs can be found in industries like healthcare, telecommunications, and finance. Some positions may offer remote or hybrid work options.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

More about Overnight Call Center jobs

What are the most commonly searched types of Call Center jobs in Rialto, CA?

The most popular types of Call Center jobs in Rialto, CA are:

What are popular job titles related to Overnight Call Center jobs in Rialto, CA?

For Overnight Call Center jobs in Rialto, CA, the most frequently searched job titles are:

What job categories do people searching Overnight Call Center jobs in Rialto, CA look for?

The top searched job categories for Overnight Call Center jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Overnight Call Center jobs?

Cities near Rialto, CA with the most Overnight Call Center job openings:

Overnight Call Center jobs near you
Infographic showing various Overnight Call Center job openings in Rialto, CA as of August 2026, with employment types broken down into 2% As Needed, 84% Full Time, 12% Part Time, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $37,360 per year, or $18 per hour.

Call Center Manager

the bugman Termite and Pest Control

Anaheim, CA • On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Key responsibilities

  • Manage the day-to-day activities of the call center to ensure exceptional service delivery.

  • Supervise and coach a team of customer care representatives, establishing performance standards and monitoring performance metrics.

  • Develop and enforce call center policies and procedures to optimize workflows and enhance the customer experience.

Job description

Top Five Reason to work at the bugman
  • Positive & fun company culture
  • Outstanding reputation in the community
  • Capable and competent team members
  • Opportunity for advancement
  • Great pay & benefits

A Message from the President and CEO
I want to personally let you know that here at the bugman we walk our talk and live out our Core Values every day. It's not unusual to meet team members here at the bugman that have been with our company for 10, 20, 25 years. It's not by accident- we take care of our team members, and our team members take care of our customers.
If you are looking for somewhere to call home, you might have just found it - apply today!
Thank you,
Brian Olson
Company Overview
the bugman, an award winning termite and pest control company, is now seeking an experienced Call Center Manager to join our team. We're growing at a rapid pace and are looking for committed and hard working individuals dedicated to customer service. We offer competitive benefits, an awesome team culture, and a casual but professional atmosphere. If you have high standards and want to work with the "best of the best," apply with us!
We're different from other pest and termite companies - we are known in the community for having the highest standards of work, with an undisputed reputation for customer service. Since 1958, our success has been built upon professional application, the highest craftsmanship, and most importantly a team of committed and successful individuals dedicated to customer service.
This is not just a "job." We are offering a career opportunity to work with people who value your work ethic and commitment to quality work. We have very little turnover because we treat our people right!
At the bugman, we offer a fun and motivating workplace experience. People like working here! Our managers are more like coaches - they provide support and encouragement to be your best.
Check our Careers page and see for yourself! https://careers.thebugman.com/
Position Overview
We are seeking an experienced and motivated Call Center Manager to lead and oversee our customer service operations. This role is responsible for managing the day to day activities of the call center, ensuring exceptional service delivery, and driving operational efficiency. The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience.
The ideal candidate will have a strong background in call center management, excellent leadership skills, and a proven ability to optimize workflows, manage schedules, and monitor performance metrics. This position requires a hands-on approach to coaching and mentoring team members while maintaining a high standard of customer satisfaction.
As a Call Center Manager, you will
  • Lead a team of customer care representatives
  • Serve as the subject matter expert in the phone system and CRM
  • Fulfill service routes for maximum efficiency
  • Resolve customer service opportunities
  • Monitor calls to maintain our service quality
  • Collaborate with the leadership team to ensure full circle customer service
  • Maintain accurate service and team member records
  • Exhibit performance standards and values expected of your team
  • Develop and enforce call center policy and procedures
  • Provide career development for customer care representatives

Requirements
  • Bachelor's degree, MBA or related advanced degree
  • Minimum 2-3 years of experience in a Call Center Management role
  • Valid SPCB Branch 2 and 3 license is a plus
  • Ability to maintain confidentiality and handle sensitive information
  • Verifiable references
  • Successful completion of a drug screening
  • Proficient with Microsoft Office applications and CRM software

Work Schedule
  • Full Time
  • Monday through Friday
  • Availability on Saturday as needed

Attributes Needed to be Successful
  • Strong leadership and time management skills
  • Excellent communication and interpersonal skills
  • Motivated to positively affect company culture
  • Follows and supports bugman process and procedures
  • Self-starter and critical thinker
  • Dedicated to meeting deadlines and exceeding expectations
  • Able to relate to different personality styles
  • Customer focused mindset
  • Goal oriented with a sales driven approach

Competitive Benefits and Compensation
  • Earn between $65,000 to $85,000 a year, Depending on Experience
  • All expenses paid company vehicle
  • Advances licensing opportunities
  • Team member referral bonuses
  • Awards & Incentives
  • 401K Retirement Plan
  • Kaiser Medical
  • United Healthcare Dental
  • CoPower Vision
  • Vacation Pay
  • Sick Pay
  • Holiday Pay

Here at the bugman we believe that what we do makes a difference in the lives of our neighbors. We take great pride in our work, knowing that we are playing a part in keeping our community happy and pest free. We tackle challenges and solve problems with our customers in mind.
Feel free to reach out to our hiring team at (714) 294-6016 or Careers@thebugman.com.
the bugman is a drug free workplace, complies with California Fair Change Act, and an Equal Opportunity Employer. the bugman does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are by qualifications, merit, and business need.

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