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Call Center Manager Jobs in Bellingham, WA (NOW HIRING)

Seeking Health

Call Center Representative

Bellingham, WA · On-site

$23 - $25/hr

Voice of the Customer (VoC) Manager Job Classification: Full-time (40 hours/week) Hourly Non-Exempt ... Vitamin and supplement knowledge are highly preferred. * 3+ years of experience in a call center or ...

Seeking Health LLC

Call Center Representative

Bellingham, WA · On-site

$16.75 - $20.75/hr

Voice of the Customer (VoC) Manager Job Classification: Full-time (40 hours/week) Hourly Non-Exempt ... Vitamin and supplement knowledge are highly preferred. * 3+ years of experience in a call center or ...

Seeking Health

Call Center Representative

Bellingham, WA · On-site

$23 - $25/hr

Voice of the Customer (VoC) Manager Job Classification: Full-time (40 hours/week) Hourly Non-Exempt ... Vitamin and supplement knowledge are highly preferred. * 3+ years of experience in a call center or ...

SKAGIT RADIOLOGY LLC

Call Center Agent

Mount Vernon, WA · On-site

$19.60 - $23.50/hr

Under supervision of the Clinical Support Manager, this position provides exceptional customer service while answering telephone calls, assisting referring providers, transferring calls to ...

MSGCU

PartTime Call Center

Ferndale, WA · On-site

$16.75 - $21/hr

Job Summary Entry level position for trainee inspector who will ultimately be able to undertake basic inspection and sampling work performed in the field, complete necessary paperwork, correctly ...

RV Country

BDC Representative

Mount Vernon, WA · On-site

$50K - $80K/yr

Positive attitude with consistent outreach habits Helpful Experience: call center, customer service ... CRM documentation, and sold-unit results. Team members may also become eligible for increased ...

RV Country

BDC Representative

Mount Vernon, WA · On-site

$50K - $80K/yr

Positive attitude with consistent outreach habits Helpful Experience: call center, customer service ... CRM documentation, and sold-unit results. Team members may also become eligible for increased ...

Enterprise Holdings

Management Trainee

Burlington, WA · On-site

$60K/yr

Customer Service: (i.e. retail, serving/restaurant/bar, hospitality or call center) * Leadership (i.e. management, military, athletics/team activities, clubs, organizations or community involvement)

Enterprise Holdings

Management Trainee

Burlington, WA · On-site

$60K/yr

Customer Service: (i.e. retail, serving/restaurant/bar, hospitality or call center) * Leadership (i.e. management, military, athletics/team activities, clubs, organizations or community involvement)

Enterprise Holdings

Management Trainee

Burlington, WA · On-site

$60K/yr

Customer Service: (i.e. retail, serving/restaurant/bar, hospitality or call center) * Leadership (i.e. management, military, athletics/team activities, clubs, organizations or community involvement)

Omnitrans

Customs Processor

Detroit, MI · On-site

$22 - $35/hr

Support PAPS call center * Perform other general clerical duties as necessary What You Bring ... High level of autonomy and time management skills required. * High ability to handle multiple ...

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Call Center Manager information

See Bellingham, WA salary details

$30.7K

$66.3K

$113.8K

How much do call center manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for call center manager in Bellingham, WA is $66,349.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,900.00 and $78,000.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Bellingham, WA?

The most popular types of Call Center jobs in Bellingham, WA are:

What are popular job titles related to Call Center Manager jobs in Bellingham, WA?

For Call Center Manager jobs in Bellingham, WA, the most frequently searched job titles are:

What job categories do people searching Call Center Manager jobs in Bellingham, WA look for?

The top searched job categories for Call Center Manager jobs in Bellingham, WA are:

What cities near Bellingham, WA are hiring for Call Center Manager jobs?

Cities near Bellingham, WA with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Bellingham, WA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $66,349 per year, or $31.9 per hour.

Call Center Representative

Seeking Health

Bellingham, WA • On-site

$23 - $25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Are you a motivated and organized team player? Do you value health and helping others? If you want to work with other like-minded individuals, we would love to have you join our Seeking Health team!


Job Title: Optimal Support Specialist

Reports To: Voice of the Customer (VoC) Manager

Job Classification: Full-time (40 hours/week) Hourly Non-Exempt

Location: Bellingham, WA 

Workdays: Monday-Friday

Work Hours: During regular business hours (7:30am - 4:00 pm Pacific Time), or as assigned by management

Position Summary

Responsible for acting as a liaison between customers and company. Assist with complaints, orders, errors, account questions, billing, cancelations, and other queries.


Duties/ Responsibilities

  • Adhere to Seeking Health’s Core Values.
  • Respond to phone calls, text messages, voicemail, Live chats, and emails.
  • Maintain customer records by updating account information.
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Resolve all PayPal disputes.
  • Process all incoming returns and refund for customer service.
  • Respond to all negative reviews 3 stars or less.
  • Respond to negative customer feedback in NPS.
  • Respond to customers on social media.
  • Adhere to other duties as assigned.

Qualifications, Requirements and Preferences

  • High school diploma or equivalent required.
  • Vitamin and supplement knowledge are highly preferred.
  • 3+ years of experience in a call center or related field required.
  • Proficient in Microsoft Office and other related software.
  • Ability to multi-task, solve problems, manage time, and prioritize tasks.
  • Require an elevated level of communication skills (verbal and written).
  • Demonstrate an elevated level of organizational skills and attention to detail.
  • Maintain professionalism during stressful situations.
  • Ability to work independently and as part of a team.
  • Ability to investigate and research to find the most accurate answers to customers’ inquiries.

ADDITIONAL NOTES

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Working conditions are normal for an office environment with occasional warehouse environment functions including sitting, standing, bending, reaching, walking, lifting up to 50 lbs, etc. The position may require flexible hours with the occasional weekend and evening work.

This position description describes the duties and responsibilities for employment in this position. I acknowledge that I have received this position description and understand that it is not a contract of employment. I am responsible for reading this job description and complying with all job duties, requirements, and responsibilities contained herein, and any subsequent revisions.