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Call Listener Jobs in Bellingham, WA (NOW HIRING)

Bellingham Ford

Sales Associate

Bellingham, WA

$14.50 - $19.75/hr

Assisting customers who call, email or text the dealership, answering their questions and helping ... Determine each customer's vehicle needs by asking questions and listening. * Attend daily and ...

Bellingham Ford

Sales Associate

Bellingham, WA

$14.50 - $19.75/hr

Assisting customers who call, email or text the dealership, answering their questions and helping ... Determine each customer's vehicle needs by asking questions and listening. * Attend daily and ...

Bellingham Ford

Sales Associate

Bellingham, WA

$14.50 - $19.75/hr

Assisting customers who call, email or text the dealership, answering their questions and helping ... Determine each customer's vehicle needs by asking questions and listening. * Attend daily and ...

Bellingham Ford

Sales Associate

Bellingham, WA · On-site

$14.50 - $19.75/hr

Assisting customers who call, email or text the dealership, answering their questions and helping ... Determine each customer's vehicle needs by asking questions and listening. * Attend daily and ...

Home Instead

Skagit Caregiver

Mount Vernon, WA · On-site

$22 - $24/hr

Be a good and patient listener in a friendly and polite manner. Must Possess: * Valid Driver ... For job related questions please call the franchise office at 360-982-2461.

Home Instead

Anacortes CareGiver

Anacortes, WA · On-site

$22 - $24/hr

Be a good and patient listener in a friendly and polite manner. Must Possess: * Valid Driver ... For job related questions please call the franchise office at 360-982-2461.

Home Instead

Whatcom Caregiver

Bellingham, WA · On-site

$22 - $24/hr

Be a good and patient listener in a friendly and polite manner. Must Possess: * Valid Driver ... For job related questions please call the franchise office at 360-982-2461.

Right at Home Northwest

Caregiver

Anacortes, WA

$20 - $24/hr

... call outs, minimal cancellations and completing assigned training * Monetary recognition ... You listen well, have great decision making skills and are passionate. You're never short of a ...

PeaceHealth

Nuc Med Tech

Bellingham, WA · On-site

$48.76 - $73.20/hr

Call and holiday rotations are shared equitably across the team * Schedules are planned in advance ... Leaders who listen and invest in your growth * Highly skilled colleagues who value quality and ...

PeaceHealth

Nuc Med Tech

Bellingham, WA · On-site

$48.76 - $73.20/hr

Call and holiday rotations are shared equitably across the team * Schedules are planned in advance ... Leaders who listen and invest in your growth * Highly skilled colleagues who value quality and ...

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All JobsCall Listener JobsCall Listener Jobs in Bellingham, WA

Call Listener information

See Bellingham, WA salary details

$11

$18

$25

How much do call listener jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for call listener in Bellingham, WA is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.00 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.
What are popular job titles related to Call Listener jobs in Bellingham, WA? For Call Listener jobs in Bellingham, WA, the most frequently searched job titles are:
What job categories do people searching Call Listener jobs in Bellingham, WA look for? The top searched job categories for Call Listener jobs in Bellingham, WA are:
What cities near Bellingham, WA are hiring for Call Listener jobs? Cities near Bellingham, WA with the most Call Listener job openings:
Call Listener jobs near you

Customer Retention Specialist State Farm Agent Team Member

State Farm

Bellingham, WA • On-site

$14.75 - $20.25/hr

Other

Retirement, PTO

Posted 3 days ago

New

State Farm rating

7.4

Company rating: 7.4 out of 10

Based on 1,543 frontline employees who took The Breakroom Quiz

224th of 301 rated insurance

Job description

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

ABOUT US: At our top-performing insurance and financial services agency, we believe in a “work hard, play hard” culture where fun and productivity go hand in hand. Our team is driven, goal-oriented, and passionate about delivering world-class customer service while ensuring our clients are properly protected.

We pride ourselves on fostering an environment that supports professional development and personal growth. Here, you’ll find ample opportunities for advancement as we are committed to helping our employees achieve both their career aspirations and individual goals.

Join us if you’re ready to be part of a dynamic, supportive team that values excellence, collaboration, and a balanced approach to work and life.

You May Be a Great Fit as a Customer Retention Specialist at Mortallaro Insurance Agency, Inc If:

You’re the person people call first when life goes sideways - calm, steady, and ready to help.

You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.

You’re a natural relationship-builder who earns trust quickly and keeps it.

You listen first, then guide, making customers feel understood while confidently recommending solutions.

You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.

Location Address: 401 SW Eagles Parkway, Grain Valley, Mo 64029

At Mortallaro Insurance Agency Inc, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.

Responsibilities

Communicate with existing customers regarding renewals and coverage options.

Review accounts and assist with updates or changes as needed.

Identify opportunities to enhance customer satisfaction and engagement.

Maintain accurate records and documentation of interactions.

Collaborate with team members to meet retention and outreach objectives.

Qualifications

Strong interpersonal and problem-solving abilities.

Effective communication and listening skills.

Detail-oriented with a focus on customer experience.

Previous experience in customer service or account management preferred.

Must be able to obtain applicable state insurance licenses.

What State Farm employees say

Pay

Benefits

Hours and flexibility

Workplace

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