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Call Center Manager Jobs in Atlanta, IL (NOW HIRING)

Aspen Dental

Associate Dentist

Forsyth, IL

$1.2K/day

... call center, learning and development, plus so much more    *Source: ADA Health Policy ... The practices receive non-clinical business support services from Aspen Dental Management, Inc., a ...

Driveline

Flex Merchandiser

Bloomington, IL · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Oreana, IL · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Manito, IL · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Illiopolis, IL · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Lincoln, IL · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Farmer City, IL · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Pekin, IL · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Clinton, IL · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Atlanta, IL · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Morton, IL · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Normal, IL · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Jushi

Shift Supervisor

Bloomington, IL

$19 - $21/hr

Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality * Minimum of 2 years combined dispensary, call center, retail, sales, hospitality ...

Jushi

Shift Supervisor

Bloomington, IL · On-site

$19 - $21/hr

Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality * Minimum of 2 years combined dispensary, call center, retail, sales, hospitality ...

Jushi

Shift Supervisor

Bloomington, IL · On-site

$19 - $21/hr

Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality * Minimum of 2 years combined dispensary, call center, retail, sales, hospitality ...

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All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Atlanta, IL

Call Center Manager information

See Atlanta, IL salary details

$28.9K

$62.6K

$107.3K

How much do call center manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for call center manager in Atlanta, IL is $62,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Atlanta, IL?

The most popular types of Call Center jobs in Atlanta, IL are:

What job categories do people searching Call Center Manager jobs in Atlanta, IL look for?

The top searched job categories for Call Center Manager jobs in Atlanta, IL are:

What cities near Atlanta, IL are hiring for Call Center Manager jobs?

Cities near Atlanta, IL with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Atlanta, IL as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $62,563 per year, or $30.1 per hour.

Associate Dentist

Aspen Dental

Forsyth, IL

$1.2K/day

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Aspen Dental rating

6.3

Company rating: 6.3 out of 10

Based on 464 frontline employees who took The Breakroom Quiz

667th of 898 rated healthcare providers

Job description

This opening is for an Associate Dentist.  

At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive compensation, and flexible scheduling will help you thrive in your dental career. Let us handle your business and administrative tasks, so you can focus on what you do best: providing exceptional patient care. 

Job Type: Full-time, Part-time 

Location-Specific Offers:  

  • Per Day Guarantee - $1200

At Aspen Dental, we put You 1st. We offer:   

  • An income potential that’s twice as high as the average private practice*  

  • Full-time, part-time, and flexible scheduling to suit your lifestyle and career goals**  

  • Unlimited access to free continuing education (live and online) to keep your skills and knowledge up to date   

  • The opportunity to own your practice through the Practice Ownership Program  

  • A cutting-edge surgical training center to expand your scope of practice  

  • A fun and supportive culture that encourages collaboration and innovation  

  • A generous benefits package that includes paid time off, health, vision, and 401(k) savings plan (including full benefits for part-time roles)  

  • Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more  

*Source: ADA Health Policy Institute 2017 Survey of Dental Practice.   

**May vary by independently owned and operated Aspen Dental location. 

You’ll achieve success by:   

  • Working with a patient-centric team that respects your clinical judgment and leadership  

  • Assuming excellent quality of care for all patients while adhering to the highest standards of dental practice ethics and professionalism  

  • Conducting comprehensive full mouth exams and diagnosing dental conditions  

  • Offering treatment planning options and discussing them with patients  

  • Providing high-quality clinical treatments with excellence and efficiency  

  • Keeping abreast of new developments in dentistry through continued education and professional development  

  • Networking with professional groups, dental associations, and dental societies to represent Aspen Dental-branded practices in the greater community  

Qualifications:   

  • Must be a DDS or DMD from an accredited school 

Be part of a revolutionary dental team reshaping the industry's landscape. As an Aspen Dental Dentist, you'll enjoy the freedom and flexibility to own your practice, backed by the support and resources of a nationwide network of experts. Access the latest technology, top-tier training, and immerse yourself in a rewarding and fun culture. Together, we're making dentistry better for everyone.   

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.   

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  

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