Call Center Supervisor
Reno, NV ยท On-site
Reviews sales contracts for any clauses or special requests outside of established departmental ... and Call Center team with tasks and projects as needed. Assist with daily preparation of all ...
Reno, NV ยท On-site
Reviews sales contracts for any clauses or special requests outside of established departmental ... and Call Center team with tasks and projects as needed. Assist with daily preparation of all ...
Reno, NV ยท On-site
Reviews sales contracts for any clauses or special requests outside of established departmental ... and Call Center team with tasks and projects as needed. Assist with daily preparation of all ...
Reno, NV ยท On-site
... contracts for any clauses or special requests outside of established departmental parameters ... Call Center team with tasks and projects as needed. โข Assist with daily preparation of all ...
Reno, NV ยท On-site
... contracts for any clauses or special requests outside of established departmental parameters ... Call Center team with tasks and projects as needed. โข Assist with daily preparation of all ...
Description & Requirements The Call Center Supervisor is responsible for providing front-line ... Compensation ranges may differ based on contract value but will be commensurate with job duties and ...
New
Description & Requirements The Call Center Supervisor is responsible for providing front-line ... Compensation ranges may differ based on contract value but will be commensurate with job duties and ...
New
Description & Requirements The Call Center Supervisor is responsible for providing front-line ... Compensation ranges may differ based on contract value but will be commensurate with job duties and ...
New
Description & Requirements The Call Center Supervisor is responsible for providing front-line ... Compensation ranges may differ based on contract value but will be commensurate with job duties and ...
New
Sparks, NV ยท Remote
$20/hr
Ability to provide services pursuant to your contract independently. Preferred Qualifications ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Sparks, NV ยท Remote
$20/hr
Ability to provide services pursuant to your contract independently. Preferred Qualifications ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Reno, NV ยท Remote
$20/hr
Ability to provide services pursuant to your contract independently. Preferred Qualifications ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Reno, NV ยท Remote
$20/hr
Ability to provide services pursuant to your contract independently. Preferred Qualifications ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Carson City, NV ยท Remote
$20/hr
Ability to provide services pursuant to your contract independently. Preferred Qualifications ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Carson City, NV ยท Remote
$20/hr
Ability to provide services pursuant to your contract independently. Preferred Qualifications ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Carson City, NV ยท On-site
$15.75 - $21.25/hr
... through contract administration, customer orders, and problem resolution. Customer Service ... Familiarity with call-center phone systems, preferred * Excellent Phone Skills with a focus on ...
Carson City, NV ยท On-site
$15.75 - $21.25/hr
... through contract administration, customer orders, and problem resolution. Customer Service ... Familiarity with call-center phone systems, preferred * Excellent Phone Skills with a focus on ...
Carson City, NV ยท On-site
$16.75 - $21.50/hr
High school diploma or GED. * 0 to 2 years of call center experience. * 0 to 2 years of customer ... contract-specific affordability, government clearance and investigation level, and years of ...
Carson City, NV ยท On-site
$16.75 - $21.50/hr
High school diploma or GED. * 0 to 2 years of call center experience. * 0 to 2 years of customer ... contract-specific affordability, government clearance and investigation level, and years of ...
Carson City, NV ยท On-site
$16.75 - $22/hr
High school diploma or GED. * 0 to 2 years of call center experience. * 0 to 2 years of customer ... contract-specific affordability, government clearance and investigation level, and years of ...
Carson City, NV ยท On-site
$16.75 - $22/hr
High school diploma or GED. * 0 to 2 years of call center experience. * 0 to 2 years of customer ... contract-specific affordability, government clearance and investigation level, and years of ...
Experience with call center environment - a bonus * Crisis experience, ability to stay calm in ... Contract to hire opportunity Additional Details: * Contractors based near 9133 W Russell Rd, Las ...
Experience with call center environment - a bonus * Crisis experience, ability to stay calm in ... Contract to hire opportunity Additional Details: * Contractors based near 9133 W Russell Rd, Las ...
Carson City, NV ยท On-site
Supporting contract performance guarantees by performing other duties as deemed?necessary ... Minimum of 2 years previous call center or customer service experience Specific Skills/ Attributes:
New
Carson City, NV ยท On-site
Supporting contract performance guarantees by performing other duties as deemed?necessary ... Minimum of 2 years previous call center or customer service experience Specific Skills/ Attributes:
New
Previous customer service or call center experience preferred. * Experience working with vulnerable ... Furthermore, they do not establish a contract or implied contract for employment. FUNDING CLAUSE ...
Previous customer service or call center experience preferred. * Experience working with vulnerable ... Furthermore, they do not establish a contract or implied contract for employment. FUNDING CLAUSE ...
Reno, NV ยท On-site
$21.63/hr
Previous customer service or call center experience preferred. * Experience working with vulnerable ... Furthermore, they do not establish a contract or implied contract for employment. FUNDING CLAUSE ...
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Reno, NV ยท On-site
$21.63/hr
Previous customer service or call center experience preferred. * Experience working with vulnerable ... Furthermore, they do not establish a contract or implied contract for employment. FUNDING CLAUSE ...
Apply Early
Reno, NV ยท On-site
$21.63/hr
Previous customer service or call center experience preferred. * Experience working with vulnerable ... Furthermore, they do not establish a contract or implied contract for employment. FUNDING CLAUSE ...
Reno, NV ยท On-site
$21.63/hr
Previous customer service or call center experience preferred. * Experience working with vulnerable ... Furthermore, they do not establish a contract or implied contract for employment. FUNDING CLAUSE ...
Reno, NV ยท On-site
$21.63/hr
Previous customer service or call center experience preferred. * Experience working with vulnerable ... Furthermore, they do not establish a contract or implied contract for employment. FUNDING CLAUSE ...
Reno, NV ยท On-site
$21.63/hr
Previous customer service or call center experience preferred. * Experience working with vulnerable ... Furthermore, they do not establish a contract or implied contract for employment. FUNDING CLAUSE ...
... call of 1:10 * Negotiable on 4-day clinic * 30 minutes away from Lake Tahoe * New cancer center ... We help negotiate your salary and contract * We coordinate interviews and help with licenses
... call of 1:10 * Negotiable on 4-day clinic * 30 minutes away from Lake Tahoe * New cancer center ... We help negotiate your salary and contract * We coordinate interviews and help with licenses
Carson City, NV ยท On-site
$15.75 - $21.25/hr
... through contract administration, customer orders, and problem resolution. Customer Service ... Work experience in a high-volume call center, preferred * Work experience in healthcare, preferred ...
Carson City, NV ยท On-site
$15.75 - $21.25/hr
... through contract administration, customer orders, and problem resolution. Customer Service ... Work experience in a high-volume call center, preferred * Work experience in healthcare, preferred ...
Carson City, NV ยท On-site
$15.75 - $21.25/hr
... through contract administration, customer orders, and problem resolution. Customer Service ... Work experience in a high-volume call center, preferred * Work experience in healthcare, preferred ...
Carson City, NV ยท On-site
$15.75 - $21.25/hr
... through contract administration, customer orders, and problem resolution. Customer Service ... Work experience in a high-volume call center, preferred * Work experience in healthcare, preferred ...
This position goes beyond traditional call center responsibilities, requiring strong analytical ... contract-specific affordability, government clearance and investigation level, and years of ...
This position goes beyond traditional call center responsibilities, requiring strong analytical ... contract-specific affordability, government clearance and investigation level, and years of ...
$10.79 - $12.07
1% of jobs
$12.07 - $13.36
4% of jobs
$13.36 - $14.64
9% of jobs
$15.74 is the 25th percentile. Wages below this are outliers.
$14.64 - $15.93
13% of jobs
$15.93 - $17.21
22% of jobs
The median wage is $17.31 / hr.
$17.21 - $18.50
22% of jobs
$18.97 is the 75th percentile. Wages above this are outliers.
$18.50 - $19.78
14% of jobs
$19.78 - $21.07
8% of jobs
$21.07 - $22.36
4% of jobs
$22.36 - $23.64
3% of jobs
$23.64 - $24.93
1% of jobs
$10
$17
$24
To thrive as a Call Center Contract employee, you need strong customer service abilities, problem-solving skills, and generally a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes remote collaboration tools is essential. Excellent communication, patience, and resilience under pressure are valuable soft skills in this environment. These competencies ensure efficient handling of customer inquiries, support smooth operations, and maintain a positive experience for customers and teams alike.
A Call Center Contract job is a temporary or project-based role in a call center where employees handle customer inquiries, support, or sales for a set period. These contracts may be short-term or long-term, depending on business needs. Contract workers typically follow the same workflows as full-time employees but may not receive benefits like health insurance or paid time off. This type of job is ideal for those looking for flexible work arrangements or gaining experience in customer service.
A typical day in a Call Center Contract role involves handling a high volume of inbound or outbound calls, assisting customers by answering questions, resolving issues, and documenting interactions in the company's systems. You may work independently while also collaborating with team members and supervisors to address complex cases or escalate concerns as needed. The work environment is often fast-paced and goal-oriented, with clear targets for call handling times and customer satisfaction. Team meetings, ongoing training, and performance feedback sessions are also common, helping you stay updated on best practices and new procedures. This structure provides a dynamic workday and opportunities to build valuable customer service skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include, but are not limited to, the following:
Maintains current knowledge and familiarity with all hotel services, features, and local attractions to respond to guest inquiries.
Assists groups with booking/housing needs in adherence to established policies and procedures.
Manages group blocks, ensuring all room/suite inventory allocation and guidelines are monitored and adhered to in accordance with established policies and procedures
oReport assignment issues to supervisor/manager
oAssign room numbers as needed
oBalance inventory as needed
oGroup cutoff dates
oGroup pick up reporting
Provides additional operation information to the Call Center and Front Operations, gathered from Sales/Convention Service Managers, group contacts, and meeting planners.
Promote a friendly, supportive environment in which team members are encouraged to solve problems and address guest issues.
Reviews sales contracts for any clauses or special requests outside of established departmental parameters, communicating all pertinent information directly impacting management of the group and/or hotel revenue.
Attends group pre-conference meetings and pre-planning meetings with clients and property management when requested.
Expected to streamline departmental operations through continuous assessment of policies and procedures.
Participate in special project activities and support teams by providing ad hoc information and reports.
Assist the Revenue Management and Call Center team with tasks and projects as needed.
Assist with daily preparation of all managerial reports used for tracking and analysis.
Work with internal and external guests which includes contact with various departments to provide/obtain pertinent information needed to ensure proper guest service is provided.
Any other duties as assigned within the scope of this position.
KNOWLEDGE/SKILLS/ABILITIES
Communicate effectively with meeting planners, group clients and guests associated with a group.
Ability of complex reading, writing, math, and task completion skills is required.
Must have the following skills: clerical, compiling, coordination, analyzing, supervising, instructing, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
Must be a minimum of 21 years of age.
EDUCATION and/or EXPERIENCE
Minimum 2 years Hotel Reservations/Hotel Operations experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
PHYSICAL DEMANDS
While performing the duties of this job, the team member is constantly sitting and occasionally standing and walking over the duration of their shift.
Must be able to lift/carry 10lbs or less occasionally.
The team member will constantly have repetitive use of both hands. Finger dexterity of both hands will be constantly required.
Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others around computer equipment.
The noise level in the work environment is usually moderate.
Team Member may be exposed to secondhand smoke.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Business management consulting
1,001 - 5,000 Employees
Downey, CA, US
1986