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Call Center Associate Jobs in Virginia (NOW HIRING)

notifyMD

Call Center Agent

Chesapeake, VA · On-site

$17.50/hr

Overnight Call Center Agent - notifyMD Location: Chesapeake, VA Are you a night owl ready to be a vital voice for businesses and healthcare providers? notifyMD is hiring Overnight Call Center Agents ...

Robert Half

Call Center Specialist

Charlottesville, VA · On-site

$21/hr

We are looking for a Call Center Specialist to support customers in a fast-paced banking contact center. This long-term contract position focuses on delivering accurate assistance with account ...

Ruby Receptionists

Call Center Agent

Chesapeake, VA · On-site

$19 - $21/hr

Part-Time Call Center Agent At Ruby, we provide the friendly, professional support businesses rely on every day. As a Virtual receptionist, you will help create positive first impressions and ...

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Call Center Associate information

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How much do call center associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for call center associate in Virginia is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Associate, and why are they important?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What does a call center associate do?

A call center associate handles inbound or outbound customer calls to provide support, answer questions, process orders, or resolve issues. They use communication skills and may utilize customer service software to document interactions and ensure customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

What jobs pay 4000 a week without a degree?

A Call Center Associate typically does not earn $4,000 a week without additional experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurship, which rely on commissions, performance, or business ownership rather than formal education. Most jobs paying this amount require significant experience, certifications, or entrepreneurial effort rather than entry-level positions.

How does a Call Center Associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level associate positions. These roles often require leadership skills, experience, and sometimes specialized certifications, and they may involve overseeing large teams or complex operations.

What are Call Center Associates?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

How can I make $2000 a week working from home?

A Call Center Associate can potentially earn $2000 a week by working full-time hours, often 40 or more hours, and earning commissions or bonuses in addition to base pay. Developing strong communication skills, using relevant tools like CRM software, and gaining experience can help increase earning potential, but high weekly earnings typically require advanced roles or additional responsibilities.
What are the most commonly searched types of Call Center jobs in Virginia? The most popular types of Call Center jobs in Virginia are:
What cities in Virginia are hiring for Call Center Associate jobs? Cities in Virginia with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,563 per year, or $16.6 per hour.
Call Center Representative

Call Center Representative

Luxury Bath Technologies

Dahlgren, VA • On-site

$16.25 - $20.50/hr

Full-time

Re-posted 21 days ago

Job description

Call Center Representative
Company: Luxury Bath of Richmond
Location: Fredericksburg, VA
Job Type: Full-Time
Compensation: Competitive hourly pay + bonus opportunitiesJob Description
Luxury Bath is one of the fastest-growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling solutions that enrich the lives of homeowners with bathrooms that are attractive, durable, and maintenance-free.
Luxury Bath of Richmond is looking for a Call Center Representative for our Fredericksburg, VA market and surrounding areas to join our winning team. Join a team of professionals, earn a strong income, and make a positive impact by helping homeowners improve their homes.General Purpose
Strong customer service skills are a must. You will contact homeowners by telephone, set up qualified appointments for free consultations, input lead information, update reports, and handle inbound calls from advertising campaigns.Responsibilities
  • Deliver scripted pitches to homeowners
  • Adjust scripts to meet the needs of individual customers
  • Handle homeowner questions and overcome objections
  • Collect and verify homeowner information (name, address, phone number, etc.)
  • Schedule appointments over the phone
  • Input appointment details into the system accurately
  • Record important details from conversations
  • Confirm appointments set by canvassers or sales representatives
  • Schedule appointments for in-home consultations
  • Conduct quality control calls
  • Answer inbound calls from homeowners responding to ads
  • Follow up with homeowners after initial contact
  • Maintain and update lead information and reports
Qualifications
  • Strong communication and customer service skills
  • Knowledge of sales and marketing principles is a plus
  • Experience in telemarketing, call center, sales, or promotions preferred
  • Basic computer skills and ability to learn CRM systems
  • Positive attitude and ability to work in a fast-paced environment
  • Product knowledge will be provided through training
Why Join Luxury Bath of Richmond?
  • Growing company with strong industry reputation
  • Opportunity to earn hourly pay plus bonuses
  • Supportive team environment
  • Opportunity for advancement

Apply