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Call Center Associate Jobs in Minnesota (NOW HIRING)

Bachman's

Order Center Associate PT

Minneapolis, MN · On-site

$16.50/hr

Bachman's Order Center is looking to add an experienced Call Center Associate to their team. Candidates should be skilled in accurate data entry, excel in customer service and be passionate about the ...

Bachman's Inc.

Order Center Associate PT

Minneapolis, MN · On-site

$16.50/hr

Bachman's Order Center is looking to add an experienced Call Center Associate to their team. Candidates should be skilled in accurate data entry, excel in customer service and be passionate about the ...

Medix

Call Center Receptionist

Minneapolis, MN · On-site

$22 - $28.46/hr

Call Center experience (Preferred) * Experience in Healthcare (Preferred) Additional Requirements The work schedule is Monday to Friday, from 8:00 AM to 4:30 PM. Benefits * Paid Sick Leave (Medix ...

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How much do call center associate jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for call center associate in Minnesota is $16.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Associate, and why are they important?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What does a call center associate do?

A call center associate handles inbound or outbound customer calls to provide support, answer questions, process orders, or resolve issues. They use communication skills, often work with customer service software, and may follow scripts or protocols to ensure consistent service. The role typically requires patience, active listening, and problem-solving abilities.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a Call Center Associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What job makes $10,000 a month without a degree?

A Call Center Associate typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in call centers are usually associated with managerial roles, sales positions, or agents handling high-value clients, often requiring advanced skills, certifications, or performance-based bonuses. Most entry-level call center jobs offer lower salaries, but top performers or those in supervisory roles can reach higher income levels over time.

What is the highest paying call center job?

The highest paying call center jobs typically involve supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can offer salaries significantly higher than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, with salaries varying based on company size and location.

What are Call Center Associates?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

Is a CSA job stressful?

A Call Center Associate (CSA) job can be stressful due to high call volumes, strict performance metrics, and the need for strong communication skills. Managing customer complaints and maintaining a positive attitude are common challenges in this role, which often requires patience and resilience.
What are the most commonly searched types of Call Center jobs in Minnesota? The most popular types of Call Center jobs in Minnesota are:
What cities in Minnesota are hiring for Call Center Associate jobs? Cities in Minnesota with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Minnesota as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,144 per year, or $16.4 per hour.
Order Center Associate PT

Order Center Associate PT

Bachman's

Minneapolis, MN • On-site

$16.50/hr

Other

Retirement, PTO

Posted yesterday

Bachman's rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Order Center Associate

  Part Time Position: Sunday-Saturday, hours vary between 8-5pm

Rotating weekends 

Ideal candidate has availability of 2+ weekdays and 1 weekend day. 

Bachman’s is committed to creating a caring environment while inspiring a passion for bringing beauty to life.

Bachman’s Order Center is looking to add an experienced Call Center Associate to their team. Candidates should be skilled in accurate data entry, excel in customer service and be passionate about the retail and horticulture industry.

Are you looking for steady, full-time, employment with great benefits? Do you want to work for a company that cares about its employees? Are you looking for a positive work environment and a team atmosphere? Don’t wait, apply now!

JOB DUTIES:

  • Assisting customers with placing incoming orders

  • Assisting other florists with orders coming into and out of our systems

  • Answering calls from customers and stores pertaining to products, events, workshops, and deliveries

  • Handling customer comments and complaints

QUALIFICATIONS:

  • Exceptional customer service skills 

  • Strong data entry and computer knowledge 

  • Professional phone manner

  • Ability to prioritize

  • Dedicated follow through

  • Detail oriented

  • Solid verbal and written communication skills

  • Effective selling skills

  • Plant and flower material knowledge preferred

  • Able to sit, be on the phone and on the computer for the majority of the day

BENEFITS:

  • 401(K) Eligible 

  • Wellness

  • Employee Assistance Program (EAP)

  • PTO  Eligible 

COMPENSATION: $16.50

Don’t settle, come grow with us!

Bachman’s is an Equal Opportunity Employer  

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