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Call Center Associate Jobs in Minnesota (NOW HIRING)

Michelsgaming

Call Center Representative

Minneapolis, MN · On-site

$16.75 - $21/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

TriNet

Call Center Representative

Minneapolis, MN · On-site

$20/hr

A Call Center Representative at Hero is responsible for fielding incoming calls and inquiries, and converting them into booked appointments with our technicians and staff. Candidates who will thrive ...

Pelican Products Inc

RMS Call Center Agent

Osseo, MN · On-site

$15.75 - $20.75/hr

RMS Call Center Agent Location: Maple Grove, MN Company: Peli BioThermal Peli BioThermal Ltd. offers the widest range of temperature-controlled packaging and service solutions to the global life ...

Gaming Enterprise

Call Center Representative

Prior Lake, MN · On-site

$16.50 - $20.50/hr

Come join our premier casino resort and entertainment destination as a Call Center Representative! In this opportunity you will be the acting voice of our enterprise supporting guest's questions and ...

pelican

RMS Call Center Agent

Maple Grove, MN

$15.25 - $20.25/hr

RMS Call Center Agent Location : Maple Grove, MN Company : Peli BioThermal About Us: Peli BioThermal Ltd. offers the widest range of temperature-controlled packaging and service solutions to the ...

pelican

RMS Call Center Agent

Maple Grove, MN

$15.25 - $20.25/hr

RMS Call Center Agent Location : Maple Grove, MN Company : Peli BioThermal About Us: Peli BioThermal Ltd. offers the widest range of temperature-controlled packaging and service solutions to the ...

pelican

RMS Call Center Agent

Maple Grove, MN · On-site

$15.25 - $20.25/hr

RMS Call Center Agent Location : Maple Grove, MN Company : Peli BioThermal About Us: Peli BioThermal Ltd. offers the widest range of temperature-controlled packaging and service solutions to the ...

pelican

RMS Call Center Agent

Maple Grove, MN · On-site

$15.25 - $20.25/hr

RMS Call Center Agent Location : Maple Grove, MN Company : Peli BioThermal About Us: Peli BioThermal Ltd. offers the widest range of temperature-controlled packaging and service solutions to the ...

pelican

RMS Call Center Agent

Maple Grove, MN · On-site

$15.25 - $20.25/hr

RMS Call Center Agent Location : Maple Grove, MN Company : Peli BioThermal About Us: Peli BioThermal Ltd. offers the widest range of temperature-controlled packaging and service solutions to the ...

Ultimate LLC

Overnight Call Center Rep

Eden Prairie, MN · On-site

$21.50/hr

Overnight Call Center Rep Location: Eden Prairie (Minnesota) Join a 24/7 operations team supporting shipment tracking and logistics for thousands of customers. This is a fast-paced, high-volume ...

pelican

RMS Call Center Agent

Maple Grove, MN · On-site

$15.25 - $20.25/hr

RMS Call Center Agent Location : Maple Grove, MN Company : Peli BioThermal About Us: Peli BioThermal Ltd. offers the widest range of temperature-controlled packaging and service solutions to the ...

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All JobsCall Center Associate JobsCall Center Associate Jobs in Minnesota

Call Center Associate information

See Minnesota salary details

$8

$16

$20

How much do call center associate jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for call center associate in Minnesota is $16.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Associate, and why are they important?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What does a call center associate do?

A call center associate handles inbound or outbound customer calls to provide support, answer questions, process orders, or resolve issues. They use communication skills, often work with customer service software, and may follow scripts or protocols to ensure consistent service. The role typically requires patience, active listening, and problem-solving abilities.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a Call Center Associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What job makes $10,000 a month without a degree?

A Call Center Associate typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in call centers are usually associated with managerial roles, sales positions, or agents handling high-value clients, often requiring advanced skills, certifications, or performance-based bonuses. Most entry-level call center jobs offer lower salaries, but top performers or those in supervisory roles can reach higher income levels over time.

What is the highest paying call center job?

The highest paying call center jobs typically involve supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can offer salaries significantly higher than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, with salaries varying based on company size and location.

What are Call Center Associates?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

Is a CSA job stressful?

A Call Center Associate (CSA) job can be stressful due to high call volumes, strict performance metrics, and the need for strong communication skills. Managing customer complaints and maintaining a positive attitude are common challenges in this role, which often requires patience and resilience.
What are the most commonly searched types of Call Center jobs in Minnesota? The most popular types of Call Center jobs in Minnesota are:
What cities in Minnesota are hiring for Call Center Associate jobs? Cities in Minnesota with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Minnesota as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,144 per year, or $16.4 per hour.
Call Center Representative

Call Center Representative

Internet Brands

Minneapolis, MN • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Internet Brands rating

8.7

Company rating: 8.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

39th of 191 rated software companies

Job description

Description
Premier Disability Services, a division of Internet Brands. We are seeking qualified Call Center Representatives to join our high-volume call center team based in Minneapolis, MN.
About Premier Disability
Premier Disability Services, LLC® is a full-service social security disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits. Each month, our office is contacted by thousands of Americans needing assistance with their disability claim to assist over 100,000 individuals in filing their applications successfully. Join our team!
Premier Disability Services is looking for Call Center Representatives to join our growing Minneapolis, MN-based team! This is an entry-level role that will allow you to learn best practices and become familiar with effective communications with lawyer clients. Premier Disability Services, LLC, Center Representatives have the opportunity for long-term advancement - all while changing people's lives for the better.
About this Role
In this role, you will provide high-quality phone support to attorney clients. You'll follow an established process to gather information, document responses, and follow up with potential new clients on a regular basis.
Compensation: $16/hr (remote) OR $20/hr (onsite in MN) with the opportunity to earn up to $500/month in performance-based bonuses.
Hiring States: Onsite in Minnesota OR Remote in Georgia, Iowa, Texas, South Dakota, Kansas
Work Location:
• Minnesota (Brooklyn Park): Onsite only - Pay Starts at $20/hr
• All other listed states: Remote - Pay starts at $16/hr
Terms: Full-Time, hourly, non-exempt
Hours of Operation: Monday-Friday, 8:00 AM - 6:00 PM CST
Responsibilities:
  • Make outbound calls to clients who are requesting our services
  • Answer incoming calls from potential clients
  • Providing accurate information to clients regarding their case
  • Convey the benefits of the Premier Disability services
  • Gather information, document responses, and keep a detailed record of all customer interactions in our CRM database

Requirements:
  • Excellent oral and interpersonal communication skills
  • Professional phone manners and a friendly attitude
  • Active listening skills and problem-solving skills
  • Ability to handle client objections and de-escalate challenging situations
  • Ability to retain information and learn new systems quickly
  • Ability to navigate and multitask across multiple systems and using Customer Relationship Management software (CRM) in a proficient manner
  • Strong computer knowledge and excellent typing skills at least 50 WPM

What we offer:
  • Medical, Dental and Vision insurance.
  • PTO and paid holidays!
  • Cafeteria onsite and a subsidized lunch program.
  • Opportunities to grow within the company!

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.
Premier Disability Services is part of a larger corporate family Internet Brands. When you click to view or apply for a role, you may be redirected to our secure applicant portal managed by our recruiting partner Jobvite for Internet Brands. This centralized system helps us manage applications across brands - your application will be routed only to the employer and role you select.

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