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Call Center Agent Jobs in Reno, NV (NOW HIRING)

Liveops

Remote Customer Service Agent

Reno, NV · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Sparks, NV · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Carson City, NV · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Omhk Llc

Front Desk Agent

Reno, NV · On-site

$13 - $15/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

HV Global Group, Inc.

Front Desk Agent

Truckee, CA · On-site

$23/hr

As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Peppermill & Western Village

Front Desk Agent

Reno, NV · On-site

$14.25 - $18/hr

The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Provide a seamless service experience for hotel ...

Peppermill & Western Village

Front Desk Agent

Reno, NV · On-site

$14.25 - $18/hr

The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Provide a seamless service experience for hotel ...

Equs, Inc.

Senior AI Engineer

Reno, NV · Remote

$107K - $146K/yr

... agent identity and authorization. It all runs on a single permission rail designed around one ... Privacy, safety, and cost sit at the center of every call you make. Your day-to-day includes, but ...

Greyhound Lines, Flix

Customer Service Agent

Sparks, NV · On-site

$16 - $18/hr

Greyhound Lines, Flix is looking for an enthusiastic and dependable Customer Service Agent to join our team in Sparks, NV! In this role, you'll be the face of one of the most iconic transportation ...

Greyhound Lines, Flix

Customer Service Agent

Sparks, NV · On-site

$16 - $18/hr

Greyhound Lines, Flix is looking for an enthusiastic and dependable Customer Service Agent to join our team in Sparks, NV! In this role, you'll be the face of one of the most iconic transportation ...

Greyhound Lines, Flix

Customer Service Agent

Sparks, NV · On-site

$16 - $18/hr

Greyhound Lines, Flix is looking for an enthusiastic and dependable Customer Service Agent to join our team in Sparks, NV! In this role, you'll be the face of one of the most iconic transportation ...

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All JobsCall Center Agent JobsCall Center Agent Jobs in Reno, NV

Call Center Agent information

See Reno, NV salary details

$10

$17

$24

How much do call center agent jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for call center agent in Reno, NV is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.94 per hour, depending on experience, location, and employer.

What is a call center agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are the key skills and qualifications needed to thrive as a call center agent?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

More about Call Center Agent jobs

What are the most commonly searched types of Call Center Agent jobs in Reno, NV?

The most popular types of Call Center Agent jobs in Reno, NV are:

What are popular job titles related to Call Center Agent jobs in Reno, NV?

For Call Center Agent jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Call Center Agent jobs in Reno, NV look for?

The top searched job categories for Call Center Agent jobs in Reno, NV are:

What cities near Reno, NV are hiring for Call Center Agent jobs?

Cities near Reno, NV with the most Call Center Agent job openings:

Call Center Agent jobs near you
Infographic showing various Call Center Agent job openings in Reno, NV as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,705 per year, or $17.2 per hour.

Courtyard Reno Downtown - Front Desk Agent

Aimbridge Hospitality

Reno, NV • On-site

$14.25 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Aimbridge Hospitality rating

6.0

Company rating: 6.0 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

62nd of 109 rated hotels

Job description


Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

  • Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
  • Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
  • Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
  • Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
Courtyard by Marriott Reno Downtown/Riverfront is located in Reno, 650 feet from the National Automobile Museum. National Bowling Stadium is 1,000 feet from Courtyard by Marriott Reno, while Pioneer Center for the Performing Arts is 1,650 feet away. Reno-Tahoe International Airport is 2.5 mi from the property.


Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Aimbridge Hospitality logo

About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

Social media

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