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Call Center Agent Jobs in Reno, NV (NOW HIRING)

Liveops

Remote Customer Service Representative

Reno, NV · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...

Tessco, LLC

Customer Service Representative

Reno, NV · Hybrid

$20 - $23/hr

Our Call Center Agents provide support for our customers. This position is part of a support team who are in constant contact with customers responding to inquiries, converting inquiries into orders ...

SupplyHouse

Outbound Manager

Reno, NV

$79K - $99K/yr

We are looking for a new Outbound Manager to join our Nevada Fulfillment Center! This individual will report into our Assistant General Manager and is responsible for managing, coordinating, and ...

SupplyHouse.com

Outbound Manager

Reno, NV

$79K - $99K/yr

We are looking for a new Outbound Manager to join our Nevada Fulfillment Center! This individual will report into our Assistant General Manager and is responsible for managing, coordinating, and ...

TESSCO

Customer Service Representative

Reno, NV · On-site

$20 - $23/hr

Our Call Center Agents provide support for our customers. This position is part of a support team who are in constant contact with customers responding to inquiries, converting inquiries into orders ...

Tessco, LLC

Customer Service Representative

Reno, NV

$20 - $23/hr

Our Call Center Agents provide support for our customers. This position is part of a support team who are in constant contact with customers responding to inquiries, converting inquiries into orders ...

Tessco, LLC

Customer Service Representative

Reno, NV · On-site

$20 - $23/hr

Our Call Center Agents provide support for our customers. This position is part of a support team who are in constant contact with customers responding to inquiries, converting inquiries into orders ...

Meruelo Group

Player's Club Representative - On Call

Reno, NV · On-site

$16 - $20/hr

* Must be 21 years of age or older * Must have casino experience. * Must work weekends ESSENTIAL DUTIES AND RESPONSIBILITIES Primary duties and responsibilities include, but are not limited to, the ...

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All JobsCall Center Agent JobsCall Center Agent Jobs in Reno, NV

Call Center Agent information

See Reno, NV salary details

$10

$17

$24

How much do call center agent jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for call center agent in Reno, NV is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.94 per hour, depending on experience, location, and employer.

What is a call center agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are the key skills and qualifications needed to thrive as a call center agent?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

More about Call Center Agent jobs

What are the most commonly searched types of Call Center Agent jobs in Reno, NV?

The most popular types of Call Center Agent jobs in Reno, NV are:

What are popular job titles related to Call Center Agent jobs in Reno, NV?

For Call Center Agent jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Call Center Agent jobs in Reno, NV look for?

The top searched job categories for Call Center Agent jobs in Reno, NV are:

What cities near Reno, NV are hiring for Call Center Agent jobs?

Cities near Reno, NV with the most Call Center Agent job openings:

Call Center Agent jobs near you
Infographic showing various Call Center Agent job openings in Reno, NV as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $35,705 per year, or $17.2 per hour.

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Dayton, NV • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities   

Inbound/Outbound Calls 

Deliver the highest level of customer service experience consistently 

Manage customer accounts and provide technical support 

Application Data Entry 

Online chat inquiries as assigned 

Interpret and follow defined procedures and policies 

Creative problem-solving skills 

Flexibility and adaptability to changing projects and updates  

Time and task management (multitasking and task prioritization) 

Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams  

Adhere to regulated guidelines for communications via all channels 

Qualifications  

Moderate to Advanced computer skills  

High level of comfort learning new technology 

High level of professionalism 

Excellent verbal and written communication skills 

Comfortable working from home 

Self-motivated and success-driven 

What We Offer  

Paid Training 

Full-Time, Seasonal role 

Performance and attendance-based incentives, in addition to the base pay 

The convenience of working from home 

Collaborative and supportive team environment   

401K Match  

Individual Coverage HRA (ICHRA) 

Paid time off (PTO) 

Preferred Experience (not required)  

Previous experience in customer support or technical support role  

Previous experience with Group and/or Individual health insurance, or the Affordable Care Act  

Previous experience in a Call Center  

Familiarity with CRM systems and practices  

Spanish Bilingual, a plus

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