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Call Associate Jobs in Center, TX (NOW HIRING)

Call customers waiting for a space and book them a room to meet in * Provide and train on resources ... Associate's degree required, or comparable experience * Knowledge of the WIOA, TANF, and SNAP ...

Resource Room Specialist

Center, TX · On-site

$33K - $36K/yr

Call customers waiting for a space and book them a room to meet in * Provide and train on resources ... Associate's degree required, or comparable experience * Knowledge of the WIOA, TANF, and SNAP ...

Showing results 41-43

Call Associate information

See Center, TX salary details

$8

$17

$29

How much do call associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for call associate in Center, TX is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.80 per hour, depending on experience, location, and employer.

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What are the most commonly searched types of Call jobs in Center, TX?

The most popular types of Call jobs in Center, TX are:

What cities near Center, TX are hiring for Call Associate jobs?

Cities near Center, TX with the most Call Associate job openings:

Broista - Nacogdoches, TX

Dutch Bros. Coffee

Nacogdoches, TX • On-site

$16/hr

Part-time

Retirement

Re-posted 16 days ago


Dutch Bros rating

7.1

Company rating: 7.1 out of 10

Based on 412 frontline employees who took The Breakroom Quiz

4th of 107 rated fast food restaurants


Job description

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.
The Dutch Bros Mission is to love people, make a difference in the community and provide extraordinary experiences to all. Broistas are the foundation of our culture, upholding our fundamental philosophy of love all, serve all.
You are
  • A Team Player. You are enthusiastic about the success of others just as you are about yourself.
  • Authentic. You are your unique self.
  • Adaptable. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We learn and grow, together!
  • People-first. You radiate kindness and positivity in every interaction you have with others.

You will
  • Engage. You get to meet new people, every day! Greet and thank each customer with a smile and provide them with their moment of special.
  • Ask and Educate. Each customer has different needs and it's up to you to help them out. This is a chance to help customers learn our menu, different products, and current specials.
  • Embody. Culture at Dutch Bros means everything. We may be a beverage company, but ultimately, we are in the relationship business.
  • Be Consistent. Our core values are speed, quality, and service. It's important that the customer gets exactly what they ordered.
  • Be Positive. Make all your friends feel there is something in them. Look at the sunny side of everything, and make your optimism come true.
  • Be Reliable. Show up to work on time and ready to go! Communicate availability needs and follow proper call out procedures.
  • Help out. Stuff may come up, be prepared to support as needed

We will
  • Empower you. We will empower you to be generous through the window.
  • Give you opportunities to give back. Every employee receives 8 hours of paid volunteer time to spend time in their community.
  • Support your physical and mental health. We care about our employees' wellbeing. Through our Employee Assistance Program and Employee Resource Groups, we've got you covered.
  • Care about your development. Our Education Benefit Program will provide you with up to $5,250 per year towards your professional development after you've worked with us for one year.
  • Celebrate. We'll provide you with Dutch Bros swag and ensure you stay hydrated with free drinks.
  • Equip you with the tools to be successful. As you onboard, our training program will set you up to win.
  • Contribute to your 401(k). Free money? We'll match up to 4% of your contribution as soon as you are eligible!
  • Add you to the tips pool. Our customers are extremely generous! This position is eligible to participate in a tip pool only after completing and passing Broista training.

The facts
  • Know your resources. It's important that you adhere to all company policies and procedures as laid out in the Mafia Manifesto and Employee Handbook.
  • Be on time. Ensure you have reliable transportation and can be on time for scheduled shifts and mandatory meetings.
  • Food Handler Permit or Certification. As a prerequisite to employment, you'll need to obtain and maintain this as required by state or local regulations.
  • Complete, pass, and maintain trainings. We promised to set you up for success. Trainings, certifications, and knowledge tests will ensure you can meet Dutch Bros standards and policies. Federal, state, and local regulations will be included.
  • Math. Don't worry, it's just cash! You might be required to do mental math at times.
  • Communication.Written, oral, and verbal English proficiency is required. Other language fluency is highly valued. Talking, expressing, or exchanging ideas by means of verbal communication happens regularly. You may be expected to view things from near and/or far distances.
  • What to expect. You might stand, walk or be in movement during your working hours, which can be up to 10 hours in a shift, so take those breaks to recharge! There may be possible stooping, kneeling, or crawling. You may need to push, pull, lift, or carry up to 65 lbs, talk about a workout. At times, you may be exposed to some pretty chilly or hot weather, but we have Dutch gear to help! Occasional ascending or descending on ladders or ramps is a possibility. Working at Dutch Bros includes frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine.

Compensation:
Up to $16.00 per hour
Number includes an average tip of $6.00 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages.Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2024 reporting.
If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

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