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Call 811 Jobs in Indiana (NOW HIRING)

COLLINS MOBILE

Call Center Representative

Marion, IN · Remote

$15 - $17/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary Our Call Center Representative is a customer service and inbound sales focused role. The Call Center Representative is responsible for answering inbound sales calls in a friendly and ...

COLLINS MOBILE

Call Center Representative

Marion, IN · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary Our Call Center Representative is a customer service and inbound sales focused role. The Call Center Representative is responsible for answering inbound sales calls in a friendly and ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Forward call back messages to Volunteer Supervisors at the end of the day. *Put together new counselor training materials and other training materials requested by Trainers. *Put together ...

Procyon TS

CALL CENTER REPRESENTATIVE

Indianapolis, IN · On-site

$15.25 - $19/hr

Required Prior experience in a fast-paced call center environment. Desired Knowledge of tax regulations. Desired Associates or Bachelors Degree in accounting, finance, or related field.

Pldi

Call Center Agent

Indianapolis, IN · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Mission Pre-born In

Call Center Representative

Indianapolis, IN · On-site

$17 - $20/hr

  • Medical

  • Retirement

  • PTO

We are seeking a Christ-loving, compassionate, pro-life individual to support the call center team in fielding calls from abortion-minded women. Utilize your skills and life to increase your service ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up. ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up. ...

Pldi

Call Center Agent

Indianapolis, IN · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Pldi

Call Center Agent

Indianapolis, IN

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Grote Automotive

Call Center Representative

Fort Wayne, IN · On-site

$14.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At Grote Automotive, Inc., we're looking for a Call Center Representative who's excited to be the first point of contact for our valued customers. You'll be part of a supportive team, committed to ...

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

  • Medical

  • PTO

Call Center Agent Date Posted: Jul 28, 2026 Requisition ID: 469859 Location: Madison, IN, US, 47250 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest ...

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Showing results 21-40

All JobsCall 811 JobsCall 811 Jobs in Indiana

Call 811 information

See Indiana salary details

$10

$17

$23

How much do call 811 jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for call 811 in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What is a Call 811?

A Call 811 job typically involves working for a damage prevention center that helps protect underground utilities. Employees in these roles assist contractors, homeowners, and utility companies by processing dig requests and providing information about safe excavation practices. They may work in customer service, data entry, or dispatching, ensuring that utility lines are properly marked before digging begins. These positions require good communication skills, attention to detail, and knowledge of local regulations.

What are the key skills and qualifications needed to thrive in the Call 811 position, and why are they important?

To thrive as a Call 811 Customer Service Representative (often known as an 811 Call Center Operator), you need strong communication abilities, attention to detail, and basic computer proficiency, with a high school diploma or equivalent typically required. Familiarity with call center software, mapping and ticketing systems, and potentially utility location processes or certifications is common. Patience, active listening, and a customer-focused attitude are essential soft skills for effectively assisting callers. These abilities are vital for ensuring accurate information is relayed to prevent utility damage and maintain public safety.

What are the typical challenges faced by Call 811 Customer Service Representatives, and how can they be managed?

Call 811 Customer Service Representatives often encounter challenges such as quickly gathering accurate information from callers, dealing with high call volumes during peak seasons, and ensuring precise ticket information for utility locates. Staying patient and detail-oriented while handling diverse inquiries helps prevent errors that could impact public safety and utility operations. Many employers provide structured training and support resources to help employees manage these tasks efficiently. Teamwork and ongoing communication with field technicians and utility companies are also essential for addressing complex or urgent situations. Adapting to changing procedures and technology can help you stay effective and advance in this important role.

What are popular job titles related to Call 811 jobs in Indiana?

For Call 811 jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Call 811 jobs in Indiana look for?

The top searched job categories for Call 811 jobs in Indiana are:

Call 811 jobs near you
Infographic showing various Call 811 job openings in Indiana as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,452 per year, or $17 per hour.

Call Center Representative

COLLINS MOBILE

Marion, IN • Remote

$15 - $17/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Job Summary

Our Call Center Representative is a customer service and inbound sales focused role. The Call Center Representative is responsible for answering inbound sales calls in a friendly and urgent manner. You will work with customers to complete sales, assist with questions, and work with your team to meet your goals. In this role, you'll earn not only an hourly rate, but also an extremely competitive uncapped commission; what you earn, you get.

Job Functions

· Answer Inbound Calls

· Troubleshoot problems and complaints

· Respond promptly to emails/messages from customers

· Accurately note customer accounts

· Process Orders, Forms, and Applications

· Upsell Products and/or services when appropriate

· Willingness to listen and deescalate situations when needed

· Complete ongoing training for product and service updates as needed

· Other duties as assigned

Skills, Qualifications, and Requirements

· Bilingual/Spanish Speaking encouraged to apply

· Access to Telephone and High Speed Internet (if remote)

· Access to stable Internet

· Ability to Travel to Corporate Office for initial training

· Customer service experience

· Strong Computer Skills

· Excellent Communication Skills, both spoken and written

· Strong time management skills

· Adaptability and flexibility

· Problem Solving

· Ability to build relationships with callers

· Excellent Organizational Skills

· Positive Attitude

· Punctual and Dependable

· High School Diploma or Equivalent

Benefits

· Health, Dental and Vision insurance

· Uncapped Commission

· Life insurance at no cost to you

· Paid time off

· 401K option after 6 months of employment

Pay will be based on experience

Work Environment

This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. The responsibilities of this role may change at any time with or without notice.

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