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Calero Jobs (NOW HIRING)

CALERO

Mobility Support Specialist

Rochester, NY · On-site

Calero, the leading technology expense management solution for complex enterprises, is looking for a Mobility Support Specialist to work full-time. As part of Managed Mobility Services, the Mobility ...

CALERO

Mobility Support Specialist

Phoenix, AZ · On-site

Calero, the leading technology expense management solution for complex enterprises, is looking for a Mobility Support Specialist to work full-time. As part of Managed Mobility Services, the Mobility ...

Calero

Senior Product Owner

Calero is seeking a Senior Data Product Owner to own and evolve their SaaS Management Platform. This role involves acting as the primary customer advocate, ensuring data accuracy and driving business ...

CALERO

Talent Acquisition Partner

Rochester, NY · On-site

$70K - $80K/yr

Calero is the leading provider of Technology Expense Management (TEM) and Mobile Management Services (MMS), helping enterprises gain visibility, control, and optimization across their telecom and ...

TELESOFT LLC DBA CALERO

Senior Product Owner

Waverly, IA · On-site

$80K - $93K/yr

About the Role We are seeking a Senior Data Product Owner to own and evolve Calero's SaaS Management Platform. This is a data-intensive role where success hinges on usage and financial modelling ...

TELESOFT LLC DBA CALERO

Senior Product Owner

Phoenix, AZ · On-site

$80K - $93K/yr

About the Role We are seeking a Senior Data Product Owner to own and evolve Calero's SaaS Management Platform. This is a data-intensive role where success hinges on usage and financial modelling ...

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How much do calero jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for calero in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs, CFOs, and other C-suite positions, as well as successful entrepreneurs, investment bankers, and certain specialized medical professionals like neurosurgeons. These roles typically require extensive experience, advanced skills, and often involve high levels of responsibility and leadership.

What does Calero do?

Calero is a company that provides software solutions for managing technology assets, telecom expenses, and software licenses. Employees in related roles may work with tools for inventory management, cost optimization, and reporting to help organizations control IT and communications expenses.

What are Calero jobs?

Calero jobs refer to positions at Calero, a company that specializes in technology expense management and software solutions. Employees at Calero typically work in roles related to telecom expense management, software development, customer support, data analysis, and project management. The company helps organizations manage and optimize their technology spend, improve operational efficiency, and gain visibility into IT and telecom costs. Careers at Calero often require skills in IT, finance, customer service, and data analytics. Working at Calero can provide opportunities to develop expertise in expense management solutions and enterprise technology.

What are the key skills and qualifications needed to thrive as a Calero (Telecom Expense Management Analyst), and why are they important?

To thrive as a Telecom Expense Management Analyst (often associated with Calero), you need strong analytical skills, attention to detail, and a background in finance, accounting, or telecommunications. Familiarity with telecom expense management platforms like Calero, proficiency in Excel, and experience with ERP systems or invoice processing tools are typically required. Excellent problem-solving abilities, communication skills, and the capacity to manage multiple priorities help professionals stand out in this role. These skills are crucial for ensuring cost efficiency, accurate reporting, and effective management of telecom expenses within organizations.

What are some common challenges faced by professionals working in Calero's telecom expense management roles?

Professionals in Calero's telecom expense management roles often encounter challenges such as managing large volumes of complex billing data, ensuring timely dispute resolution with vendors, and adapting to rapidly evolving telecom technologies. Collaborating with cross-functional teams—including IT, finance, and procurement—requires clear communication and strong organizational skills. Successfully navigating these challenges not only enhances operational efficiency but also provides valuable opportunities for developing expertise in telecom management and data analytics.

Who is the CEO of Calero?

As of October 2023, the CEO of Calero is David O'Connor. He has been leading the company, which specializes in technology expense management and SaaS solutions, since 2020.

Is Calero a good company to work for?

Calero is a technology company that provides software solutions for telecom expense management and SaaS management. Employee experiences vary, but the company is known for offering opportunities in IT, sales, and customer support roles, often requiring technical skills and certifications. As with any employer, individual satisfaction depends on the specific role and work environment.

What is the difference between Calero vs Network Administrator?

AspectCaleroNetwork Administrator
CertificationsTypically requires certifications like Cisco CCNA, CompTIA Network+Often requires Cisco CCNA, CompTIA Network+, or similar
Work EnvironmentPrimarily in IT management, software solutions, and client supportHands-on network setup, maintenance, and troubleshooting
Industry UsageUsed in software, telecom, and IT service companiesCommon in corporate, government, and educational institutions

Calero and Network Administrator roles share certifications and industry usage, but Calero focuses more on software solutions and client management, while Network Administrators handle technical network infrastructure directly.

What cities are hiring for Calero jobs? Cities with the most Calero job openings:
What job categories do people searching Calero jobs look for? The top searched job categories for Calero jobs are:
Calero jobs near you
Infographic showing various Calero job openings in the United States as of July 2026, with employment types broken down into 62% Full Time, 13% Part Time, and 25% Contract. Highlights an 87% In-person, and 13% Hybrid job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Mobility Support Specialist

Mobility Support Specialist

CALERO

Rochester, NY • On-site

Full-time

Posted 4 days ago

Job description

Calero, the leading technology expense management solution for complex enterprises, is looking for a Mobility Support Specialist to work full-time. As part of Managed Mobility Services, the Mobility Support Specialist supports Calero’s corporate customers by assisting their end-users with process requests for mobility services with vendors across the world. Specialists provide 1st line, and where necessary, 2ndline support, to these end-users with requests including but not limited to: mobile device support, procurement of new devices, sim cards, and other equipment, resolving Help Desk tickets for issues such as data allowances or activations; and providing timely communications and high quality, professional, customer service through a high-volume combination of live calls and chats with end-users.


 As a specialist you will:

  • Provide 1st line support to end-users through high volume calls, chats, and tickets.
  • Respond to customer inquiries and tickets and provide resolution within the contracted service-level agreement (SLA).
  • Update required ticketing systems continuously.
  • Provide and maintain a high quality of service.
  • Partner with the Service Operations Team.
  • Adhere to specific guidelines and procedures to ensure tickets are being worked correctly to department standards and client specifications.
  • De-escalate dissatisfied customers with professionalism, patience, and support.
  • Escalate all issues that cannot be completed within SLAs to management as soon as possible.
  • Meet all team metrics and goals, set by management.
  • Perform other duties as needed upon request from immediate supervisor.

EDUCATION and EXPERIENCE required:

  • Bachelors’ degree preferred; high school diploma or equivalent required.
  • Mobile Device and Service Support experience desired.
  • Proficient in Microsoft Office/Microsoft 365 (Outlook, Word, and Excel).
  • Vast experience in working with multiple guides and applications to navigate complex ticketing and queries.
  • Experience multi-tasking in a Tier 2 customer service environment, in which clients can submit any requests or issues utilizing various outlets, such as chat, calls, and tickets.

SKILLS and COMPETENCIES:

  • Proficiency using and navigating multiple computer applications and systems.
  • Strong attention to detail and commitment to accuracy.
  • Adaptability and resilience in a fast-paced, high-volume environment.
  • Effective time management and prioritization skills with the ability to manage competing demands.
  • Results-oriented mindset with the ability to meet deadlines and service-level expectations.
  • Strong interpersonal skills and the ability to work collaboratively across teams.
  • Efficient keyboarding and data entry skills with a high degree of accuracy.
  • Excellent verbal and written communication skills, including active listening and customer-focused interactions.


Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability. 

The starting hourly rate for this position is $22.50. It is important to Calero that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Calero aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, that meets all required qualifications. Actual offers take candidate’s knowledge, skills, abilities, and experience into account. Base Pay is just one component of the total compensation package for employees. Other rewards vary by position and location.