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Csr Inbound Jobs (NOW HIRING)

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Marana, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Marana, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Catalina, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

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CSR Inbound information

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How much do csr inbound jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for csr inbound in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by CSR Inbound representatives, and how can they be managed effectively?

CSR Inbound representatives often encounter high call volumes and must address a wide range of customer concerns, from simple inquiries to complex problem-solving. Balancing efficiency with empathy is a key challenge, as is maintaining composure during difficult or escalated calls. Effective time management, active listening, and familiarity with company resources help manage these challenges. Supportive team environments and ongoing training also play a crucial role in ensuring representatives can provide excellent service while minimizing stress.

What are CSR Inbound jobs?

CSR Inbound jobs refer to positions where Customer Service Representatives handle incoming calls, emails, or chats from customers seeking assistance or information. Their primary responsibility is to address customer inquiries, resolve issues, and provide support in a courteous and efficient manner. These roles require strong communication skills, patience, and the ability to quickly understand and resolve customer concerns. CSR Inbound positions are commonly found in call centers, retail companies, banks, and utility service providers. Success in this role often relies on product knowledge and the ability to deliver a positive customer experience.

What is the difference between Csr Inbound vs Customer Service Representative Outbound?

AspectCsr InboundCustomer Service Representative Outbound
Primary RoleHandling incoming customer inquiries and support requestsMaking outgoing calls to customers for sales or follow-up
Work EnvironmentCall centers, customer support centersCall centers, sales departments
Required SkillsActive listening, problem-solving, communicationPersuasion, communication, sales techniques
Common CertificationsCustomer service certifications, communication skillsSales certifications, communication skills

Both roles involve customer communication but differ in interaction type: Csr Inbound focuses on assisting customers with their inquiries, while Customer Service Representative Outbound emphasizes reaching out to customers for sales or follow-up. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a CSR Inbound, and why are they important?

To thrive as a CSR Inbound, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving, and a customer-focused attitude help you stand out in this role. These skills and qualities are important because they ensure efficient handling of customer inquiries, foster positive interactions, and contribute to overall customer satisfaction.
More about CSR Inbound jobs
What job categories do people searching Csr Inbound jobs look for? The top searched job categories for Csr Inbound jobs are:
CSR Inbound jobs near you
Infographic showing various Csr Inbound job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, and 5% Temporary. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (Inbound Calls)

Kimble Recycling and Disposal Inc.

Dover, OH • On-site

$14.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

  • Hiring Location Dover, OH

The Customer Service Representative will be working in a high-volume inbound call solution center. This position is customer-focused, requiring the ability to multi-task on telephones and computer software, coordinate and execute emails, and effectively locate solutions to customer problems in a fast-paced and dynamic environment. An ideal Customer Service Representative is an excellent communicator and an efficient problem-solver, with an ability to maintain patience and composure at all times. As the front-line support for our clients and customers, your role is vital to our success as a company.
About us:
Kimble Company is locally owned and operated by the Kimble Family, with over 70 years of experience in the energy, materials, recycling, and solid waste industries. We are a dedicated team of seasoned professionals who care about our clients, the environment, safety, our families, and our co-workers. At Kimble we strive for perfection in everything that we do.
Minimum Requirements for CSR:
  • High school diploma required or GED equivalent
  • Previous customer service experience in a high-volume inbound call center
  • Ability to type 45 WPM with a minimum of 92% accuracy preferred
  • Ability to multi-task
  • Successfully pass a pre-employment drug screen and background check

Customer Service Responsibilities and Duties:
  • Answer customer calls promptly and courteously utilizing custom procedure.
  • Receive and respond professionally to all customer inquiries regarding services, disputes, billing questions, cancellation, and new customer sign-up.
  • Professional interaction with customers over the phone and face-to-face.
  • Work with other departments to resolve customer's issues.
  • Log and record information into customer accounts using a computer.
  • Resolve customer issues and adjust accounts, as necessary, with verification from Manager.
  • Process payments as necessary.
  • Maintain a positive work atmosphere with a culture of respect for others.
  • Other assigned duties from Manager.

Benefits
  • 401(k) retirement plan with match
  • Comprehensive medical benefits coverage, dental plans and vision coverage.
  • Employee assistance program (EAP)
  • Health care and dependent care spending accounts (FSA)
  • Life insurance and accidental death & dismemberment insurance.
  • Paid time off
  • Referral program
  • Employee Discount Program

Day Shift
Weekly day range: Monday to Friday | Rotating weekends
This Employer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, genetic information, age, marital status, military/veteran status, sexual orientation, non-job related disability, or any other status protected by law.
Kimble Recycling & Disposal, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, national origin, age, military/veteran status or genetic information or any other status protected by law.

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