ZipRecruiter

Log In

1

Csr Inbound Jobs (NOW HIRING)

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Marana, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Marana, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

next page

Showing results 1-20

All JobsCsr Inbound Jobs

Csr Inbound information

See salary details

$9

$18

$26

How much do csr inbound jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for csr inbound in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by CSR Inbound representatives, and how can they be managed effectively?

CSR Inbound representatives often encounter high call volumes and must address a wide range of customer concerns, from simple inquiries to complex problem-solving. Balancing efficiency with empathy is a key challenge, as is maintaining composure during difficult or escalated calls. Effective time management, active listening, and familiarity with company resources help manage these challenges. Supportive team environments and ongoing training also play a crucial role in ensuring representatives can provide excellent service while minimizing stress.

What are CSR Inbound jobs?

CSR Inbound jobs refer to positions where Customer Service Representatives handle incoming calls, emails, or chats from customers seeking assistance or information. Their primary responsibility is to address customer inquiries, resolve issues, and provide support in a courteous and efficient manner. These roles require strong communication skills, patience, and the ability to quickly understand and resolve customer concerns. CSR Inbound positions are commonly found in call centers, retail companies, banks, and utility service providers. Success in this role often relies on product knowledge and the ability to deliver a positive customer experience.

What is the difference between Csr Inbound vs Customer Service Representative Outbound?

AspectCsr InboundCustomer Service Representative Outbound
Primary RoleHandling incoming customer inquiries and support requestsMaking outgoing calls to customers for sales or follow-up
Work EnvironmentCall centers, customer support centersCall centers, sales departments
Required SkillsActive listening, problem-solving, communicationPersuasion, communication, sales techniques
Common CertificationsCustomer service certifications, communication skillsSales certifications, communication skills

Both roles involve customer communication but differ in interaction type: Csr Inbound focuses on assisting customers with their inquiries, while Customer Service Representative Outbound emphasizes reaching out to customers for sales or follow-up. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a CSR Inbound, and why are they important?

To thrive as a CSR Inbound, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving, and a customer-focused attitude help you stand out in this role. These skills and qualities are important because they ensure efficient handling of customer inquiries, foster positive interactions, and contribute to overall customer satisfaction.
More about Csr Inbound jobs
What job categories do people searching Csr Inbound jobs look for? The top searched job categories for Csr Inbound jobs are:
Csr Inbound jobs near you

Customer Service Representative - Inbound Calls

Enterprise Call Center

Macon, GA • On-site

$15.25 - $20.75/hr

Other

PTO

Posted 4 days ago

Job description

Customer Service Representative – Inbound Calls

Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model. As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.

Job Description

We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support. You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment. This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.

Qualifications
  • High school diploma or GED
  • Must be at least 18 years of age
  • Authorized to work in the United States
  • U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
  • Ability to follow detailed processes and meet performance expectations
  • Strong communication and active listening skills
  • Comfortable navigating computer applications and web-based tools
  • Ability to work independently and remain accountable to schedules

Preferred:

  • Prior call center or customer service experience
  • Bilingual (Spanish/English) preferred but not required
  • Familiarity with phone-based or computer-based support environments
Additional Information
  • Flexible scheduling options after certification
  • Paid training following successful client certification
  • W2 employment structure with payroll, protections, and stability
  • Paid time off and optional supplemental insurance (Aflac)
  • Household telehealth access through MDLive
  • Access to performance-based incentives
  • Career advancement pathways into support, QA, and leadership roles
  • All applicant information is kept confidential under EEO guidelines

Please Note: This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.

Apply