Lead product adoption and operational readiness across Global Business Systems platforms, including Salesforce CRM, CPQ, ERP (e.g., PeopleSoft), eCommerce, sales enablement tools (e.g., Gong ...
Lead product adoption and operational readiness across Global Business Systems platforms, including Salesforce CRM, CPQ, ERP (e.g., PeopleSoft), eCommerce, sales enablement tools (e.g., Gong ...
Portfolio Planning & Governance Maintain the transformation portfolio plan, spanning Business readiness projects and SAP activities including initiative sequencing, dependencies, milestones, and key ...
Portfolio Planning & Governance Maintain the transformation portfolio plan, spanning Business readiness projects and SAP activities including initiative sequencing, dependencies, milestones, and key ...
Principal Business Quality Analyst (BQA) -Salesforce Commerce Cloud eB2B
Frisco, TX · On-site
$97K - $165K/yr
Provide input into release decisions by assessing business readiness, customer impact, change risk, and quality outcomes * Ensure delivered functionality aligns with commerce KPIs (conversion, order ...
Principal Business Quality Analyst (BQA) -Salesforce Commerce Cloud eB2B
Frisco, TX · On-site
$97K - $165K/yr
Provide input into release decisions by assessing business readiness, customer impact, change risk, and quality outcomes * Ensure delivered functionality aligns with commerce KPIs (conversion, order ...
Manager - Business Process
Chicago, IL · On-site
$124K - $165K/yr
Partners with functional teams to ensure business readiness and validation for Receipt to Deliver testing cycles. * Collaboratively defines test scenarios, test cases and success criteria, including ...
Manager - Business Process
Chicago, IL · On-site
$124K - $165K/yr
Partners with functional teams to ensure business readiness and validation for Receipt to Deliver testing cycles. * Collaboratively defines test scenarios, test cases and success criteria, including ...
Provide input into release decisions by assessing business readiness, customer impact, change risk, and quality outcomes * Ensure delivered functionality aligns with commerce KPIs (conversion, order ...
Provide input into release decisions by assessing business readiness, customer impact, change risk, and quality outcomes * Ensure delivered functionality aligns with commerce KPIs (conversion, order ...
Provides business readiness sign-off for releases impacting PPM processes; partner with IT ERP Product Delivery Team, who owns technical readiness and deployment execution Business Controls, Business ...
Provides business readiness sign-off for releases impacting PPM processes; partner with IT ERP Product Delivery Team, who owns technical readiness and deployment execution Business Controls, Business ...
Provides business readiness sign-off for releases impacting SCM processes/modules; partner with IT ERP Product Management, who owns technical readiness and deployment execution Business Controls ...
Provides business readiness sign-off for releases impacting SCM processes/modules; partner with IT ERP Product Management, who owns technical readiness and deployment execution Business Controls ...
At least 1 year experience working in either business readiness, process improvement, communications, or training Additional Information In person interview is acceptable.
At least 1 year experience working in either business readiness, process improvement, communications, or training Additional Information In person interview is acceptable.
The Business Readiness group sits within World Wide Customer Operations and works in collaboration with the Symphony business Readiness team and the cross functional stakeholders to create, develop ...
The Business Readiness group sits within World Wide Customer Operations and works in collaboration with the Symphony business Readiness team and the cross functional stakeholders to create, develop ...
Business Optimization Analyst
Boston, MA · On-site
The Business Optimization Analyst plays a key development role in managing business needs including business solutions, test support, operational readiness and business efficiencies to assist in ...
Business Optimization Analyst
Boston, MA · On-site
The Business Optimization Analyst plays a key development role in managing business needs including business solutions, test support, operational readiness and business efficiencies to assist in ...
Provides business readiness sign-off for releases impacting SCM processes/modules; partner with IT ERP Product Management, who owns technical readiness and deployment execution Business Controls ...
Provides business readiness sign-off for releases impacting SCM processes/modules; partner with IT ERP Product Management, who owns technical readiness and deployment execution Business Controls ...
Provides business readiness sign-off for releases impacting PPM processes; partner with IT ERP Product Delivery Team, who owns technical readiness and deployment execution Business Controls, Business ...
Provides business readiness sign-off for releases impacting PPM processes; partner with IT ERP Product Delivery Team, who owns technical readiness and deployment execution Business Controls, Business ...
Change Lead | OCM Lead - Supply Chain Transformation
Columbus, OH · Remote
$100 - $110/hr
Support executive and leadership alignment around transformation goals, business readiness, and go-live expectations. Communications & Training * Develop clear, practical, and audience-appropriate ...
Quick apply
Change Lead | OCM Lead - Supply Chain Transformation
Columbus, OH · Remote
$100 - $110/hr
Support executive and leadership alignment around transformation goals, business readiness, and go-live expectations. Communications & Training * Develop clear, practical, and audience-appropriate ...
Supports application development, testing, implementation, and training/business readiness activities. Position Requirements 1. Ability to understand business goals, define priorities, and define a ...
Supports application development, testing, implementation, and training/business readiness activities. Position Requirements 1. Ability to understand business goals, define priorities, and define a ...
Business Analyst
Woodland, CA · On-site
Supports application development, testing, implementation, and training/business readiness activities. Position Requirements 1. Ability to understand business goals, define priorities, and define a ...
Business Analyst
Woodland, CA · On-site
Supports application development, testing, implementation, and training/business readiness activities. Position Requirements 1. Ability to understand business goals, define priorities, and define a ...
Validate business readiness and ensure users are prepared for upcoming changes User Acceptance Testing (UAT) * Own end-to-end UAT planning and execution * Coordinate test scenarios, users, and ...
Validate business readiness and ensure users are prepared for upcoming changes User Acceptance Testing (UAT) * Own end-to-end UAT planning and execution * Coordinate test scenarios, users, and ...
Business Analyst
Woodland, CA · On-site
Supports application development, testing, implementation, and training/business readiness activities. Position Requirements 1. Ability to understand business goals, define priorities, and define a ...
Business Analyst
Woodland, CA · On-site
Supports application development, testing, implementation, and training/business readiness activities. Position Requirements 1. Ability to understand business goals, define priorities, and define a ...
Business Analyst
Los Angeles, CA · On-site
Supports application development, testing, implementation, and training/business readiness activities. Position Requirements 1. Ability to understand business goals, define priorities, and define a ...
Business Analyst
Los Angeles, CA · On-site
Supports application development, testing, implementation, and training/business readiness activities. Position Requirements 1. Ability to understand business goals, define priorities, and define a ...
Change Lead | OCM Lead - Supply Chain Transformation
Columbus, OH · On-site +1
$100 - $110/hr
Support executive and leadership alignment around transformation goals, business readiness, and go-live expectations. Communications & Training * Develop clear, practical, and audience-appropriate ...
Change Lead | OCM Lead - Supply Chain Transformation
Columbus, OH · On-site +1
$100 - $110/hr
Support executive and leadership alignment around transformation goals, business readiness, and go-live expectations. Communications & Training * Develop clear, practical, and audience-appropriate ...
Manages the intake, planning, business readiness, and execution of assigned initiatives. * Leads and influences cross functional teams to effectively deliver project objectives including a successful ...
Manages the intake, planning, business readiness, and execution of assigned initiatives. * Leads and influences cross functional teams to effectively deliver project objectives including a successful ...
Business Readiness information
See salary details
$32.5K - $40.3K
5% of jobs
$40.3K - $48K
8% of jobs
$48K - $55.8K
5% of jobs
$55.8K - $63.6K
6% of jobs
$64.2K is the 25th percentile. Wages below this are outliers.
$63.6K - $71.4K
3% of jobs
$71.4K - $79.1K
1% of jobs
$79.1K - $86.9K
2% of jobs
$86.9K - $94.7K
0% of jobs
$94.7K - $102.5K
2% of jobs
$102.5K - $110.2K
0% of jobs
The median wage is $112.2K / yr.
$110.2K - $118K
67% of jobs
$32.5K
$97.8K
$118K
How much do business readiness jobs pay per year?
What are the main challenges faced by professionals in Business Readiness roles?
Professionals in Business Readiness roles often face challenges such as aligning multiple stakeholders, managing resistance to change, and ensuring that teams are fully prepared for organizational shifts. The complexity of large-scale projects requires strong prioritization skills and the ability to balance competing demands while maintaining a clear focus on business objectives. Those in this position frequently collaborate with IT, human resources, and leadership teams to facilitate smooth transitions. Overcoming these challenges is key to ensuring that operational changes deliver their intended value and are embraced by the organization.
What is a Business Readiness job?
A Business Readiness job focuses on ensuring that an organization is fully prepared for change, whether it's a new system, process, or organizational transformation. This role involves assessing impacts, planning readiness activities, and coordinating stakeholders to ensure a smooth transition. Responsibilities often include communication, training, risk mitigation, and measuring adoption to support business objectives. The goal is to minimize disruption and maximize the benefits of change.
What are the key skills and qualifications needed to thrive in the Business Readiness position, and why are they important?
To thrive in a Business Readiness role, you need a strong background in change management, business analysis, and project management, often supported by degrees in business or related fields. Familiarity with project management tools like Microsoft Project or Jira, and certifications such as Prosci Change Management or PMP, are commonly required. Outstanding soft skills include stakeholder management, effective communication, and adaptability to shifting business environments. These competencies are crucial for ensuring seamless operational transitions and successful adoption of new processes or technologies within an organization.

$115K - $192K/yr
Full-time
Posted 18 days ago
LexisNexis rating
7.6
Based on 12 frontline employees who took The Breakroom Quiz
150th of 426 rated business services
Job description
Are you energized by driving enterprise-wide adoption of digital platforms and ensuring transformational programs deliver measurable business impact? Do you thrive at the intersection of business, technology, and user experience-turning strategy into real-world outcomes?
LexisNexis is executing a multi-year transformation of our Global Business Systems to improve go-to-market effectiveness, accelerate revenue growth, and deliver seamless customer experiences. This includes modernizing platforms such as Salesforce CRM, CPQ/Revenue systems, ERP, eCommerce, sales enablement tools, and customer-facing applications, while leveraging data and AI-supported capabilities to enhance business performance.
We are hiring a Manager II, Product Adoption & Operational Readiness to lead next-generation change and adoption strategies across these platforms. This role will play a key part in reimagining change management by leveraging data, automation, and AI-supported capabilities to drive intelligent, scalable adoption.
ResponsibilitiesLead product adoption and operational readiness across Global Business Systems platforms, including Salesforce CRM, CPQ, ERP (e.g., PeopleSoft), eCommerce, sales enablement tools (e.g., Gong), customer-facing solutions, and enterprise data platforms
Evolve change management approaches from training-based models to intelligent, AI-supported, and behavior-driven adoption strategies
Design and implement data-driven and AI-supported adoption frameworks that enable personalized, real-time user engagement
Use advanced analytics and insights to identify adoption risks, inform interventions, and optimize outcomes
Partner with Product and Technology teams to enable in-product guidance and AI-supported experiences (e.g., nudges, recommendations, copilots)
Establish and execute operational readiness frameworks, including success criteria, go-live standards, and post-launch adoption tracking
Ensure alignment between product releases and business readiness to accelerate time-to-value
Partner with Sales, Marketing, Finance, and Operations teams to operationalize business processes within enterprise platforms
Drive adoption through embedded workflows, insights, and system-driven experiences
Define and track adoption KPIs and success metrics, linking platform usage to business outcomes
Establish continuous feedback loops to refine enablement strategies, processes, and platform capabilities
Act as a connector across Product, Technology, AI Innovation, and Business teams to ensure alignment on adoption and value realization
Lead and develop a team focused on adoption, readiness, and change execution
8+ years of experience in change management, product adoption, sales operations, or related roles in enterprise environments
Proven experience supporting large-scale digital or platform transformations (e.g., CRM, CPQ, ERP)
Strong understanding of sales, marketing, and customer workflows, including Lead-to-Cash processes
Experience using data and analytics to drive adoption, behavior change, and business outcomes
Ability to translate business strategies into scalable system workflows and user experiences
Experience working across cross-functional and matrixed organizations
Comfort working with data, automation and AI-supported capabilities in enterprise platforms
Strong stakeholder management and communication skills
Demonstrated ability to drive execution and deliver measurable results in complex environments
Experience with Salesforce ecosystem (CRM, CPQ/Revenue Cloud)
Experience with ERP systems (e.g., PeopleSoft), eCommerce, or sales enablement tools (e.g., Gong)
Familiarity with AI-supported capabilities, automation, or intelligent workflows in enterprise systems
Experience with modern change management or product operating models
Background in enterprise B2B or SaaS environments
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