Business Program Manager Jobs in California (NOW HIRING)

We are seeking a highly experienced Program Management leader to lead our PMO function for the Services Business Team. The Head of BPM will lead a team of project managers in highly cross-functional work. This role is accountable for the highest-level plan to drive growth across the services businesses while maintaining structured planning cycles, supporting executive decision-making, and reinforcing strong project management practices across the team. ..This is a dual-track leadership role - the Head of Program Management manages a team of program and project managers to establish clear expectations for the PMO within the Services Business team. This person will teach and reinforce best practice standards while also serving as an individual contributor, directly owning and managing a program. ..The ideal candidate brings strong leadership presence, operational discipline, and a hands-on approach to delivery. This person should be both a strategic leader and a functional doer - someone who elevates the craft of program management through high standards, direct mentorship, and consistent execution.
The Head of Program Management leads a team of cross-functional program and project managers and maintains the organization's core project delivery rhythms: annual, quarterly, and monthly planning cycles, and particularly work-back schedules leading to executive reviews. A significant portion of this role is people and process management: defining the standard for what "good" looks like on the Business Team and actively developing a team toward that standard. This means teaching fundamentals, building habits around accountability, and coaching project managers to take on increasingly complex scope over time. The best candidate for this role is someone who finds genuine energy in teaching the craft of program management - and who holds the line on expectations even when it's hard.This role also requires strong judgment - synthesizing competing priorities and complex options into a clear path forward, and managing the signal-to-noise ratio for senior stakeholders across a fast-moving portfolio. They will bring together numerous cross functional partners, including business , finance, product, design, marketing, analytics, PR, Retail and others. This role maintains visibility across a portfolio of Services businesses and initiatives, helping ensure alignment and disciplined execution across multiple lines of work. The role balances strategic oversight with hands-on awareness, staying connected to day-to-day delivery while guiding the broader direction of execution.Equally important, the Head of Program Management models strong project management discipline, setting clear expectations, reinforcing accountability, and supporting the team in delivering consistent, high-quality outcomes.
Minimum of 15 years of project and program management experience supporting complex, cross-functional initiativesMinimum of 5 years of direct people leadership experience managing and developing teams of project or program managers, including junior and mid-level ICsMinimum of 5 years of program management experience in complex corporate environmentsDemonstrated experience functioning as both a people manager and an individual contributor simultaneouslyStrong track record of establishing clear expectations and holding teams accountable to PM fundamentals - meeting preparation, documentation, follow-through, stakeholder communicationProven experience in structured project management environments with established standards, tools, processes, workflows, and artifactsDemonstrated experience maintaining visibility across multiple concurrent initiatives or portfoliosExperience partnering across a broad range of cross-functional stakeholders including design, engineering, product, marketing, analytics, PR, and financeProven ability to balance strategic leadership with operational executionStrong organizational discipline and attention to detailBachelors Degree or equivalent work experience
Experience supporting delivery across multiple Services businesses and product linesExperience leading project delivery and support within complex, matrixed organizationsFamiliarity with structured project management methodologies (Agile, Waterfall, or hybrid environments)Experience supporting portfolio-level planning and executive governance rhythmsExperience working with standardized reporting frameworks and executive dashboardsMBA or equivalent