Business Process Manager Jobs in Quebec (NOW HIRING)

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

This position sits within Air Canada's ERP-SAP  Product Management group on the Digital Product team to enable the evolution of finance and SAP products.  

Air Canada seeks a highly motivated and experienced Product Manager to join the ERP Product team. This position will oversee both the strategy and execution of new and improved features for the  SAP Group Reporting, SAP Interface (AIF) - Account Payables , Order to Cash,  SAP S/4 Assets, SAP S/4 Treasury. This individual must have experience creating innovative, high-performance ERP solutions, and be customer-centric, data driven, and passionate about the travel industry. The ideal candidate thrives while operating in a collaborative, fast-paced, and high-energy continuous improvement delivery model. Open to Winnipeg, Toronto and Montreal applicants.

Responsibilities:

• Define, prioritize, and manage the product roadmap for flight shopping and ancillary products
• Support leadership to ensure the product roadmap aligns to strategic digital program objectives
• Lead end-to-end implementation and support of SAP FI (Financial Accounting) and CO (Controlling) modules.
  • Configure and support:
  • General Ledger (GL)
  • Accounts Payable (AP)
  • Accounts Receivable (AR)
  • Asset Accounting (AA)
  • Bank Accounting
  • Cost Center Accounting
  • Profit Center Accounting
  • Product Costing and Internal Orders
• Collaborate with Solution Managers, System Architects, and Digital Platform teams to ensure functional capabilities and requirements are met
• Analyze business requirements and design SAP financial solutions.
• Prepare functional specifications for technical developments.
• Strong expertise in SAP FI and CO modules.
• Deep knowledge of financial processes and accounting principles.
• Experience with SAP configuration and integration.
• Analyze market trends, customer feedback, and analytics data to drive product evolution
• Directly and/or indirectly lead and mentor a team of Product Owners
• Be comfortable leading through influence to drive outcomes in a cross-functional team
• Communicate effectively with stakeholders and provide clear direction to technical and non-technical audiences
• Actively participate in meetings across the organization to support the intake of new requirements and provide initial gap assessments as required
• Prepare presentations to communicate the product vision, roadmap, new features, and data with business stakeholders
• Understand and stay current on regulatory, and technology trends to understand their potential impact and apply these learnings within Air Canada  
• Remain accountable for requirements documentation to enable product and delivery teams.
• Facilitate the implementation and support of SAP Financials (focus on FICO Controlling - Cost Center Accounting, Profit Center Accounting, Product Costing, Profitability Analysis, Project System, Results Analysis, Unsettled Costs, Month End Close, Overhead assessment and settlement.)
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements
• Facilitate workshops to collect business requirements  
• Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.
• Design, customize, configure and testing of FI/CO modules.  
• Identify gaps, issues and work around solutions.
• Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems.
• Document functional designs, test cases and results.
• Proactively identify and propose business process and/or system enhancements
• Provide consulting services on both new implementations and existing support projects
• Act as a liaison between the business functions and the technical team.
• Provide ad-hoc training and user support as required
• Work self-directed and independently; may act as subject matter mentor to more junior members 

Qualifications

• Bachelor's degree with at least 5+ years of Business Analyst, Product Owner, and/or Product Manager experience focused on delivering complex SAP - FiCo products (5+ years demonstrable experience in lieu of a degree)
• CPA certification is a plus
• Bachelor's in Finance is a plus.
• Familiarity with designing or implementing SAP-FiCo Modules to enable complex business logic
• Ability to provide clear direction and effective communication both in technical and non-technical terms
• Understanding of SAP Clean Core principles,  design guidelines and their application to Financial Processes
• Have directly or indirectly led a team of Product Owners, Business Analysts, or Product Designers
• An ability to energize people in a fast-paced and dynamic environment
• Innovative and creative, with the ability to identify and develop business opportunities
• Excellent management, organization, and communication skills
• Experience leading or participating in product discovery sessions
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
• Familiarity working in an agile methodology (e.g., SCRUM, SAFe, etc.), with scaled agile (SAFe) as a plus  
• Airline or Travel Industry experience a plus, but not required

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.