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Business Process Associate Jobs in Delaware (NOW HIRING)

JPMorgan Chase & Co.

$120 - $180/hr

The Associate partners closely with product finance, and technology teams across the business ... Manage core financial planning processes--including forecasting, budgeting, and variance analysis ...

Elevance Health

Business Consultant

Wilmington, DE · On-site

$87K - $131K/yr

Business Consultant Business Consultant Hybrid 1: This role requires associates to be in-office1 ... process. The health of our associates and communities is a top priority for Elevance Health. We ...

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How much do business process associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for business process associate in Delaware is $29.21, according to ZipRecruiter salary data. Most workers in this role earn between $27.16 and $32.50 per hour, depending on experience, location, and employer.

What is a business process associate?

A business process associate is responsible for helping to identify inefficiencies in operations and developing solutions. Depending on the company for which you work, your job duties may include evaluating initiatives related to software or systems implementation, identifying bottlenecks, and ensuring that departments comply with policies and procedures. Qualifications for this career include a few years of experience in quality assurance and process improvement as well as specialized skills, such as analytical problem-solving, attention to detail, and computer literacy. A bachelor’s degree in business management, finance, or a related subject is necessary. Some business process associates have advanced degrees, such as an MBA.

What are the key skills and qualifications needed to thrive as a business process associate, and why are they important?

To thrive as a Business Process Associate, you need analytical thinking, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with process mapping tools, workflow management systems, and proficiency in Microsoft Office Suite or similar software is typically required. Strong communication, problem-solving, and collaboration skills help you stand out in supporting process improvements and working with cross-functional teams. These competencies are crucial for efficiently analyzing, documenting, and optimizing business processes, ultimately driving organizational efficiency and effectiveness.

What are the typical challenges faced by a business process associate when working with cross-functional teams?

Business Process Associates often collaborate with multiple departments to map and improve workflows, which can present challenges such as differing priorities, communication barriers, and varying levels of process understanding. Navigating these challenges requires strong interpersonal skills, the ability to facilitate discussions, and a proactive approach to resolving misunderstandings. Successful Business Process Associates use data-driven analysis and clear documentation to align teams and drive process improvements, ensuring that everyone is working toward common organizational goals.

What is the difference between Business Process Associate vs Business Analyst?

AspectBusiness Process AssociateBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, finance, or related area; certifications like CBAP are common
Work EnvironmentOffice setting, supporting process improvements and data entryOffice environment, analyzing business needs and recommending solutions
Employer & Industry UsageUsed across industries for operational support rolesCommon in consulting, finance, and IT sectors for strategic analysis
Search & Comparison IntentUnderstanding operational roles and entry-level positionsComparing analytical roles and strategic responsibilities

The Business Process Associate focuses on supporting and improving operational workflows, often handling data entry and process documentation. In contrast, a Business Analyst analyzes business needs, gathers requirements, and recommends solutions for process improvements. While both roles require similar educational backgrounds, Business Analysts typically have more strategic responsibilities and may require additional certifications.

Is a business process associate a stressful job?

A business process associate role involves analyzing and improving business workflows, which can be demanding depending on workload and deadlines. The job often requires attention to detail, problem-solving skills, and the ability to manage multiple tasks, which may contribute to stress levels in high-pressure environments.
More about Business Process Associate jobs

What are the most commonly searched types of Business Process jobs in Delaware?

The most popular types of Business Process jobs in Delaware are:

What are popular job titles related to Business Process Associate jobs in Delaware?

For Business Process Associate jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Business Process Associate jobs in Delaware look for?

The top searched job categories for Business Process Associate jobs in Delaware are:

Business Process Associate jobs near you
Infographic showing various Business Process Associate job openings in Delaware as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $60,748 per year, or $29.2 per hour.

Party Reference Data - Associate I

JP Morgan Chase

Newark, DE

Full-time

Medical, Retirement

Posted 4 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

78th of 175 rated banks

Job description

Party Reference Data - Operations (PRD-Ops) is a JPMorgan & Chase function that supports every line of business. "Parties" are the entities the bank does business with and around-clients, issuers, obligors, guarantors, counterparties, exchanges, and more. Managing this data end-to-end (from onboarding through disposition) matters because party reference data is embedded in virtually every transaction: it links parties to contracts, accounts, and transactions. 

As a Party Reference Data Associate, you will ensure client/party reference data is accurate, consistent, and traceable across the Global Bank within the CIB in a highly regulated environment. You will manage party data end-to-end (onboarding through disposition) for entities such as clients, issuers, obligors, guarantors, counterparties, and exchanges-data that underpins most transactions by linking parties to contracts, accounts, and activity.

You will resolve BAU data requests and inquiries across core platforms (Aurora, Party Central, Salesforce, SharePoint) within strict SLAs, serving as the front-line SME for process, system functionality, and data content. You will partner with Reference Data Technology (RDT), Operations, Product Owners, and Change/Release teams to triage issues, investigate root causes, and implement sustainable fixes. You will also maintain knowledge content, track and report KPIs and trends to senior management, and identify opportunities to improve controls, data quality, and automation.

Job Responsibilities:

  • Act as SME for Commercial Bank/Global Bank business process, system functionality, and data content across Aurora, Party Central, Salesforce, and SharePoint; process BAU party/client data requests.
  • Execute requests with high accuracy and within defined SLAs; manage competing priorities in a fast-paced environment.
  • Partner with Technology, Operations, Product Owners, and Change Management to resolve defects, edge cases, and recurring issues; drive root-cause remediation.
  • Maintain a strong control environment across workstreams and programs; ensure work is executed in line with governance and operational risk expectations.
  • Own CDM-related inquiries supporting the helpdesk/service desk initiative (intake, triage, updates, closure).
  • Publish recurring performance reporting (metrics/KPIs/trends) to senior stakeholders; surface patterns and recommend process improvements.
  • Identify and implement automation and process optimization opportunities within BAU/service desk workflows.
  • Maintain and enhance knowledge bases, FAQs, and self-service resources to reduce repetitive inquiries and improve user enablement.
  • Support broader governance and analytics initiatives within the Reference Data space.

Required qualifications, capabilities and skills:

  • Bachelor's degree with 3-5 years of relevant financial services experience; reference data exposure preferred.
  • Strong analytical/problem-solving skills and attention to detail; able to work independently and make sound decisions.
  • Effective communicator (written/verbal) with confidence presenting updates and trends to stakeholders/senior management.
  • Strong interpersonal and relationship-building skills; collaborative, team-oriented, adaptable to change.
  • Preferred tools/skills: JIRA, MS Excel, MS SharePoint, Business Objects, SQL

Please note this role is not eligible for employer immigration sponsorship.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

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