Principal Process Associate (Intelligent Automation Engineer) Capital One is seeking a motivated ... Actively manages and escalates risk and customer-impacting issues within the day-to-day role to ...
Principal Process Associate (Intelligent Automation Engineer) Capital One is seeking a motivated ... Actively manages and escalates risk and customer-impacting issues within the day-to-day role to ...
Customer Service Associate
Seaford, DE · On-site
$13.75 - $18.75/hr
Other duties may include unloading trucks, processing freight, recovering merchandise and stocking ... Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings ...
Customer Service Associate
Seaford, DE · On-site
$13.75 - $18.75/hr
Other duties may include unloading trucks, processing freight, recovering merchandise and stocking ... Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings ...
Customer Service Associate
Smyrna, DE · On-site
$12.75 - $17.50/hr
Other duties may include unloading trucks, processing freight, recovering merchandise and stocking ... Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings ...
Customer Service Associate
Smyrna, DE · On-site
$12.75 - $17.50/hr
Other duties may include unloading trucks, processing freight, recovering merchandise and stocking ... Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings ...
Customer Service Associate
Georgetown, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Georgetown, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Harrington, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Harrington, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Wilmington, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Wilmington, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Dagsboro, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Dagsboro, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Wilmington, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Wilmington, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Smyrna, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Smyrna, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Dover, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Dover, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Seaford, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Seaford, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Newark, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Newark, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Fenwick Island, DE · On-site
$17 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Fenwick Island, DE · On-site
$17 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Laurel, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Laurel, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Ocean View, DE · On-site
$17 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Ocean View, DE · On-site
$17 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Bear, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Bear, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Greenwood, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Greenwood, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Middletown, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Middletown, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Bridgeville, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Bridgeville, DE · On-site
$15 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Selbyville, DE · On-site
$17 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Service Associate
Selbyville, DE · On-site
$17 - $19/hr
Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...
Customer Availability Process Associate information
How does a customer availability process associate typically collaborate with other departments to ensure product availability?
Customer Availability Process Associates often work closely with inventory management, supply chain, and sales teams to monitor stock levels and resolve availability issues. They communicate regularly with these departments to anticipate demand, address supply bottlenecks, and coordinate timely replenishment. This collaborative approach helps minimize out-of-stock situations and ensures that customer needs are met efficiently. Effective teamwork and proactive communication are key to success in this role.
What are the key skills and qualifications needed to thrive as a customer availability process associate, and why are they important?
To thrive as a Customer Availability Process Associate, you need strong analytical abilities, attention to detail, and a solid understanding of supply chain or inventory management, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems like SAP, inventory tracking tools, and basic Excel proficiency is typically required. Excellent organizational skills, proactive problem-solving, and effective communication help individuals excel in collaborating with teams and addressing customer needs. These skills ensure accurate product availability, efficient operations, and high customer satisfaction in a fast-paced environment.
What is the difference between Customer Availability Process Associate vs Customer Service Representative?
| Aspect | Customer Availability Process Associate | Customer Service Representative |
|---|---|---|
| Primary Role | Focuses on managing customer availability schedules and appointment coordination | Handles customer inquiries, complaints, and support |
| Required Skills | Scheduling, communication, organizational skills | Communication, problem-solving, product knowledge |
| Work Environment | Call centers, scheduling departments | Call centers, retail, online support |
| Common Certifications | Customer service, scheduling software proficiency | Customer service certifications, communication skills training |
The Customer Availability Process Associate primarily manages scheduling and appointment coordination, focusing on customer availability. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Both roles require strong communication skills and are common in call centers and service industries, but their core responsibilities differ significantly.
What is a customer availability process associate?
A Customer Availability Process Associate is responsible for ensuring that products and services are available to customers when needed. They monitor inventory levels, coordinate with suppliers, and manage processes to minimize stockouts or delays. This role often involves data analysis, communication with various departments, and using technology to track product movement. Their goal is to improve customer satisfaction by optimizing product availability and streamlining supply chain operations.
What are popular job titles related to Customer Availability Process Associate jobs in Delaware? For Customer Availability Process Associate jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Customer Availability Process Associate jobs in Delaware look for? The top searched job categories for Customer Availability Process Associate jobs in Delaware are:
What cities in Delaware are hiring for Customer Availability Process Associate jobs? Cities in Delaware with the most Customer Availability Process Associate job openings:
Full-time
Re-posted 11 days ago
Capital One rating
7.7
Based on 146 frontline employees who took The Breakroom Quiz
93rd of 171 rated banks
Job description
Principal Process Associate (Intelligent Automation Engineer)
Capital One is seeking a motivated professional for a Principal Process Associate position on the Finance Product and Data Solutions team.
In this role, you will work as a part of a highly collaborative team supporting the Finance organization. The associate will perform core intelligent automation duties, including designing cognitive workflows, scaling data compliance tracking, and expanding our automated bot ecosystem.
Gathers requirements, builds, tests, and deploys intelligent automation workflows and cognitive solutions using industry-standard tools with minimal oversight.
Utilizes best practices to optimize business processes using intelligent automation, machine learning (ML) integrations, and artificial intelligence (AI) to reduce incident handling time, change implementation time, and service delivery.
Creates monitoring and analytics solutions for automated workflows using industry-standard tools.
Creates processes, procedures, guidelines, and standards for intelligent automation development across the team.
Mentors junior team members in intelligent automation best practices.
Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
Basic Qualifications
Bachelor's degree or military experience
At least 2 years of experience in process management
At least 2 years of experience with Git or GitHub
Preferred Qualifications
At least 3 years of Technology Project Delivery experience
At least 2 years of Automation Engineering experience
At least 1 year of experience with modern Intelligent Automation platforms (e.g., UiPath, Automation Anywhere, Blue Prism, python) and integrating cognitive API services (OCR, NLP, or Generative AI).
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $108,900 - $124,300 for Principal Process ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
What Capital One employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom