BUSINESS OPERATIONS ANALYST
Location: Houston, TX
Job Type: Full-Time
POSITION SUMMARY
The Business Operations Analyst supports the management of point-of-sale (POS) assets, including branded coolers and freezers, across our retail network. This role is responsible for coordinating the complete lifecycle of company-owned assets-from request and delivery to maintenance, tracking, and recovery-while working closely with Sales, Logistics, Trade Marketing, and external vendors.
This position requires strong organizational and analytical skills. The ideal candidate enjoys working with data, collaborating with cross-functional teams, and driving operational improvements in a fast-paced Consumer Packaged Goods (CPG) environment.
KEY RESPONSIBILITIES
- Manage and process freezer requests submitted by the Sales team.
- Coordinate deliveries of display freezers with internal Logistics teams and third-party transportation providers.
- Track inventory and maintain accurate records of company-owned POS assets.
- Verify the proper installation, branding, and asset identification of coolers and freezers at retail locations.
- Coordinate maintenance and repair requests with external service providers.
- Monitor equipment movement, inventory accuracy, and asset condition through regular audits.
- Manage equipment recovery from retail locations and evaluate returned assets for refurbishment or disposal.
- Review invoices and support accurate billing and cost allocation.
- Prepare reports and analyze key performance indicators (KPIs), including delivery timelines, maintenance activity, and asset utilization.
- Collaborate with Sales, Trade Marketing, and Logistics teams to improve operational efficiency and reduce process delays.
- Identify opportunities to improve workflows and asset management processes.
- Perform other duties as assigned.
QUALIFICATIONS & SKILLS
- Bachelor's degree in Business Administration, Supply Chain Management, Industrial Engineering, or a related field.
- Advanced Microsoft Excel skills, including data analysis and reporting.
- Proficiency with Google Workspace, including Google Drive and Google Sheets.
- Experience using CRM, ERP, or field management systems such as Repsly, Salesforce, or similar platforms is preferred.
- Strong organizational, analytical, and problem-solving skills.
- Excellent communication and cross-functional collaboration abilities.
- Ability to manage multiple priorities while maintaining a high level of accuracy.
REQUIREMENTS
- Minimum of 2 years of experience in business operations, logistics coordination, administrative operations, or trade marketing support.
- Experience in the Food & Beverage or Consumer Packaged Goods (CPG) industry is highly preferred.
- Understanding of inventory control and fixed asset management principles.
- Familiarity with third-party logistics (3PL) coordination and retail distribution processes.
- Experience coordinating multiple projects and managing large volumes of operational data.
- Ability to work independently while collaborating effectively with remote field teams.
SCHEDULE
- Monday to Friday
- 8:00 am - 5:00 pm
BENEFITS
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off
- Paid Holidays
- Birthday Paid Day Off
- Paid Volunteer Day
- Life Insurance